Sign in

Customer Service Office Assistant

Buena Park, CA
October 29, 2018

Contact this candidate


Injae Baik

**** ***** ***** *** #**, Buena Park, CA 90620

562-***-**** /


University of California Irvine - Bachelors of Sociology (Minor: Informatics) 2014 - 2017

Cerritos College – Norwalk, CA - Associates of Computer Engineering 2010 - 2014

- Relevant Coursework: Introduction to Software Engineering, Computer Organization, Intermediate Programming, Research Methods, Media Writing, Cultural Research in Social Behavior, capitalist modernity and role of economic sociology


Smartcard Processing, Inc. Anaheim CA: Office Administrator 6/2013 ~ 7/2014

- Fixed and renewed merchant’s card machines/cash register if they had problems with operation

- Reviewed client’s card fee and tax document by handling tax forms through SPSS and Excel

- Conducted research on to multiple U.S tax laws to assist with strategic planning recommendations for clients Hive-city, Inc. Cerritos CA: Data Entry / Web Administrator 6/2012 ~ 8/2012

- Collaborated with development teams to discuss, analyze, or resolve user interface issues

- Upload and edited merchant products information for exporting and exhibited in company website

- Created publications to promote company to potential clients DVDASIAN, Inc. Santa Fe Springs CA: Office Assistant 4/2011 ~ 5/2012

- Ensured website functionality and performed new content updates

- Utilized problem-solving and management skills to solve customer issue

- Managed all customer service activities for international clients SPECIAL ACTIVITIES

Furrever Grateful Rescue (Animal Shelter), Santa Fe Springs, CA 5/2011 ~ 4/2012

- Visited shelter and spent hours weekly to take care with cleaning

- Handled sick and injured animals and decomposing animal carcasses in a safe and humane manner

- Drove assigned stray animals to pet hospital for spaying and neutering Survey and Research, Irvine CA 3/2016 ~ 6/2016

- Conducted an independent research project involving analysis of working mom issues that what factors impact people to agree with their decision or why people disagree with it SUPPLEMENTARY SPECIALIZED SKILLS

- Power user of Word, Access, Excel, Photoshop, and Balsamiq Mockups, VideoPad Video Editor

- Quick-Learner in Programming Language: Python, HTML, SQL, etc.

- A detail oriented, deeply collaborative with excellent organizational and time management skills

- Proficiency in research methodology and interpersonal communication skills.

- Bilingual in English and Korean

Contact this candidate