Tom R.Gottsacker
**** *.********** **. **********@*****.***
Broken Arrow,OK 74012 918-***-****
PROFESSIONAL EXPERIENCE
Mckesson,Tulsa,Oklahoma
Enrollment Analyst,January 2017-Current
● Research Provider enrollment issues with insurance companies
● Support new implementation for hospitals/facilities
● Analyze enrollment documents,correcting submissions issues Rhema Bible Church/Bible College,Tulsa,Oklahoma
Audio Engineer,November 2014-January 2017
● Edit audio recordings of college classes using Pro-Tools software
● Record and archive post production audio recordings LilyAsher,Broken Arrow,Oklahoma
Co-founder/Problem Solver,January 2012-December 2015
● Analyzing profit margins to determine product offerings
● Coordinate wholesale shipments for order accuracy
● Resolve escalated inquiries by crafting emails
Williams &Williams Real Estate Auction,Tulsa,Oklahoma May 2011 – May 2013 Real Estate Analyst
● Analyze comparable sales to determine market pricing trends
● Gather and evaluate economic,demographic and real estate market data
● Prepare written offer justification to sellers
Loss-Mitigation Assistant
● Analyze client assets using Microsoft Dynamics CRM
● Prepare ‘Property Condition Reports’ using Microsoft Dynamics CRM Auction Services Representative
● Answer inbound calls advising clients of the auction process
● Assist Auction Network on-line bidders with technical issues Apple Inc.,Tulsa,Oklahoma
AppleCare Advisor,September 2012-June 2013
● Assist clients on purchasing Apple iOS devices
● Enroll customers in AppleCare,verifying eligibility
● Resolve technical issues for iOS users
American Express (West Corporation),Tulsa,Oklahoma Customer Care Professional,July 2010-May 2011
● American Express Employee of the month,February and March 2011
● Educate insurance members of policies and regulations
● Analyze detailed insurance benefits and regulations to best serve customers Tom R.Gottsacker
2009 W.Louisville St. **********@*****.***
Broken Arrow,OK 74012 918-***-****
EDUCATION
Oklahoma State University,2009
Bachelor of Science in Business Administration,Economics
● CUFI Washington DC,scholarship recipient
● Connection Team “Above &Beyond” award (team captain) Rhema Bible Training College,2003
Pastoral Christian Ministries