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Customer Service Manager

Dallas, TX
44.000.000 a year
October 30, 2018

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QUALIFICATIONS Provide administrative assistance to 75+ employees and Accounting Manager 6+ years’ experience in Human Resource department

Over 12 years as payroll specialist in excess of 800 employees Experience in accounting/accounts receivable/accounts payable/account reconciliation Bill payment/invoicing and budget preparation/Maintenance of service contracts Strong problem solving skills; exemplary customer service and interpersonal skills Experience with travel and expense reporting

Ability to manage multiple tasks in a high-paced environment; exceptional organizational skills CAREER EXPERIENCE

November 2013 to Peniel Baptist Church, Dallas, TX (Part-Time) Present Payroll Specialist

Prepare payroll for 20 employees/ Paying bi-weekly/monthly payrolls

Prepare bills for payment

Utilize QuickBooks, Access Accounting system

September 2012 to Fabric Shade, Dallas, TX

June 2013 Payroll Clerk

Prepare payroll for 300 employees (ADP Timesaver)

Time keeping in CA, Ohio for the company

Record vacation time/expense reports for employees

Data entry (using Microsoft Excel)

May 2006 to Head Start of Greater Dallas, Dallas, TX June 2012 Payroll Specialist

Prepare payroll for 800+ employees

Prepare and process payroll all adjustments

Coordinate with Site Managers regarding staff personnel/payroll files

Maintain records of all employee transfers

Audit all payroll entries ensuring accuracy of payroll processed

Post payroll entries to general ledger

Compile, calculate and enter payroll data in HRIS system

Maintain records of vacation/sick leave and personal time

Ensure compliance of standard payroll practices

Provide reports as required by Chief Finance Officer

Perform other accounting functions as assigned

April 2004 to Dillard's Department Store, Dallas, TX May 2006 OPS Secretary/Payroll/ HR

Prepare/process weekly payroll (200+ employees)

Coordinate weekly/monthly payroll reports

Prepare hiring packets/new hire orientation

Assist employees with payroll/personnel information/vacation time/track hours

Audit personnel files for accuracy and compliance

Coordinate hiring services and orientation

Answer phone calls, schedule appointments, meetings and interviews

Assistant to Operations & Store Manager

SKILLS Microsoft Word, Excel, Access

ADP Timesaver, Millennium Payroll, Genesis Payroll, Deltek, CMPS Advantage, QuickBooks, HRIS system

References provided upon request

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