Legal /Executive/Administrative Assistant
Resume:
JOYCE L. PIKE
Manchester, NH 03104
**********@*****.***
Skills: Office Management, Document Preparation, Calendar Management, Transcription, Meeting & Event Planning, Recruiting & Interviewing, Marketing & Advertising, Intapp, TABS & Juris Time Entry, WorldDocs, WorkSite & NetDocs Document Management Systems, Microsoft Word, Outlook & Excel, Concur Expense Reporting, Court Filing, Customer Service
EXPERIENCE:
Wadleigh, Starr & Peters, Manchester, NH 08/14/17 – 09/14/18
Legal Assistant /Receptionist – Medical Malpractice/Litigation
Provide administrative support to busy Partner and two Associates
Heavy calendar management; complex scheduling to include constant interaction with Associates, Assistants, clients, outside counsel, stenographers, etc.; composition, review and editing of correspondence and other documents; constant maintenance of emails, follow through and distribution of same to appropriate personnel; constant follow-up, confirmation and rescheduling of complex meetings, depositions, deposition preparation meetings as well as set-up/clean-up; and assist other assistants with their workload when available; transcription; time entry
Client and outside counsel contact; reception coverage; file maintenance; help Billing Department
Staff Insight, Inc, Charleston, MA 06/13/16 – 06/30/17
(Temporary Placement Agency)
Sulloway & Hollis, Concord, NH (06/21/17 - 06/30/17)
Legal Assistant – Domestic Relations
Provide administrative support to two busy Domestic Relations Attorneys
Heavy calendar management; composition, review and editing of correspondence and other documents; constant maintenance of emails, follow through and distribution of same to appropriate personnel; follow-up, confirmation and rescheduling of appointments, heavy transcription, filing, copying, scanning and phone coverage
Sloane & Walsh, LLP, Boston, MA (04/10/17 - 04/21/17)
Legal Assistant – Medical Malpractice/Litigation
Provide administrative support to busy Managing Partner and his Associates
Heavy calendar management; complex scheduling to include constant interaction with Associates, Assistants, clients, outside counsel, stenographers, etc.; composition, review and editing of correspondence and other documents; constant maintenance of emails, follow through and distribution of same to appropriate personnel; constant follow-up, confirmation and rescheduling of complex meetings, depositions, deposition preparation meetings as well as set-up/clean-up; and assist other assistants with their workload when available
Coordination of multiple complex out-of-town meetings for same day; client and counsel contact and backup reception coverage; constant client and outside counsel contact; file maintenance
Jackson Lewis, PC, Portsmouth, NH (02/06/17 - 03/24/17)
Legal Assistant – Employment Law
Provide legal support to several equity Partners and others when short staffed
Creation and constant editing of pleadings, etc.; set up new cases, review case claim file material; do conflict check and follow through to new matter number and assignment of case number; distribute to appropriate associates; prepare and record daily time entry; organize files using document management system; draft correspondence and respond to emails; manage case lists; transcription of dictation and assist other assistants with their workload when available
Filings with the NLRB (National Labor Relations Board) in Massachusetts and New Hampshire; Court filings in the US District Court and other Court systems in New Hampshire
Case management; heavy calendar management; coordination of travel arrangements to include hotel, car and dinner reservations; submission of monthly expenses using Concur; reception; review all incoming mail; client and counsel contact
Smith Duggan, PC, Boston, MA (01/06/17 - 02/03/17)
Legal Assistant – Insurance Defense/Litigation
Provide administrative support to three equity Partners
Set up new cases, review case claim file material; assign case number and distribute to appropriate associate; prepare and record daily time entry; draft correspondence and respond to emails; manage case lists; and assist other assistants with their workload when available
Case management; heavy calendar management; scheduling of meetings, reference hearings, site viewings and arbitrations; heavy phone coverage; review all incoming mail, diary, scan into document management system and distribute to Partners; client and counsel contact
Jackson Lewis, PC, Boston, MA (09/28/16 - 12/29/16)
Legal Assistant – Employment Law
Provide legal support to several equity Partners and others when short staffed
Creation and constant editing of pleadings, etc.; set up new cases, review case claim file material; do conflict check and follow through to new matter number and assignment of case number; distribute to appropriate associates; prepare and record daily time entry; organize files using document management system; draft correspondence and respond to emails; manage case lists; transcription of dictation and assist other assistants with their workload when available
Filings with the NLRB (National Labor Relations Board) in Massachusetts and New Hampshire; Court filings in the US District Court and other Court systems in New Hampshire
Case management; heavy calendar management; coordination of travel arrangements to include hotel, car and dinner reservations; submission of monthly expenses using Concur; reception; review all incoming mail; client and counsel contact
Sloane & Walsh, LLP, Boston, MA (06/13/16 - 09/02/16)
Legal Assistant – Insurance Defense/Litigation
Provide administrative support to busy Managing Partner
Set up new cases, review case claim file material; assign case number and distribute to appropriate associate; prepare and record daily time entry; draft correspondence and respond to emails; manage case lists; transcription of dictation and assist other assistants with their workload when available
Case management; heavy calendar management; coordination of travel arrangements to include hotel, car and dinner reservations; scheduling of meetings, reference hearings, site viewings and arbitrations; heavy phone coverage; review all incoming mail, diary and distribute to associates; client and counsel contact and backup reception coverage
Melick & Porter, LLP, Boston, MA 07/2013 - 072015
Legal Assistant – Insurance Defense/Litigation
Provided assistance to four attorneys to include three Senior Partners and one Junior Partner; assisted in drafting, proofreading and editing pleadings; discovery requests and correspondence; review case claim file material; performed additional research of claimant(s) through internet; hearing and trial preparation
Case management; heavy calendar management; travel arrangements; scheduling of meetings and depositions; backup reception coverage; client and counsel contact
Federal and State Court filing
Lifetouch Photography Studios, Concord, NH 05/2012 – 02/2013
Photographer/Sales Consultant (Seasonal)
Photographed individuals or families in the Lifetouch Church Directory Division throughout NH, ME, VT, NY and MA
Assisted in the selection of portraits for the directory and portrait packages for personal purchases
Set up and breakdown of equipment for each session
Extensive customer service
NH Orthopedic Center, Nashua, NH 2008 - 2010
Receptionist
Served as main contact between patients and medical staff
Checked patients in/out (verified and updated demographics, insurance and co-pays)
Scheduled and confirmed tests and follow-up appointments
Extensive customer service
Bank reconciliation
Global Freight Solutions, Concord, NH 2007 - 2007
Office Manager/Administrative Assistant (Company closed)
Responsible for daily functions of office, heavy phone coverage, calendar maintenance and extensive customer service
Assisted with recruitment and interview process
Drafted contracts, reports and correspondence
Ensured policies and procedures were being adhered to
Safe Kids’ IDs, Henniker, NH 2004 - 2007
Owner/Administrator/Marketing/Sales/Photography (Economy could not sustain business)
Produced laminated driver-license sized child identification cards which included a headshot, name, address and parent information on the front of the card and a digital thumbprint and important medical or allergy information on the back
Created and printed identification cards, product brochure, letterhead, order forms, and envelopes
Identified “target” market and provided marketing materials, conducted follow-up calls, scheduled portrait dates and data entry
Printed and distributed identification cards either on the spot or in a timely manner depending on the event
EDUCATION:
Castle Junior College, Windham, NH 1978 - 1980
Associates in Secretarial Science
Magna Cum Laude
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