JOYCE L. PIKE

*** ***** ****, ***. **

Manchester, NH 03104

603-***-****

ac7j4m@r.postjobfree.com

Skills: Office Management, Document Preparation, Calendar Management, Transcription, Meeting & Event Planning, Recruiting & Interviewing, Marketing & Advertising, Intapp, TABS & Juris Time Entry, WorldDocs, WorkSite & NetDocs Document Management Systems, Microsoft Word, Outlook & Excel, Concur Expense Reporting, Court Filing, Customer Service

EXPERIENCE:

Wadleigh, Starr & Peters, Manchester, NH 08/14/17 – 09/14/18

Legal Assistant /Receptionist – Medical Malpractice/Litigation

Provide administrative support to busy Partner and two Associates

Heavy calendar management; complex scheduling to include constant interaction with Associates, Assistants, clients, outside counsel, stenographers, etc.; composition, review and editing of correspondence and other documents; constant maintenance of emails, follow through and distribution of same to appropriate personnel; constant follow-up, confirmation and rescheduling of complex meetings, depositions, deposition preparation meetings as well as set-up/clean-up; and assist other assistants with their workload when available; transcription; time entry

Client and outside counsel contact; reception coverage; file maintenance; help Billing Department

Staff Insight, Inc, Charleston, MA 06/13/16 – 06/30/17

(Temporary Placement Agency)

Sulloway & Hollis, Concord, NH (06/21/17 - 06/30/17)

Legal Assistant – Domestic Relations

Provide administrative support to two busy Domestic Relations Attorneys

Heavy calendar management; composition, review and editing of correspondence and other documents; constant maintenance of emails, follow through and distribution of same to appropriate personnel; follow-up, confirmation and rescheduling of appointments, heavy transcription, filing, copying, scanning and phone coverage

Sloane & Walsh, LLP, Boston, MA (04/10/17 - 04/21/17)

Legal Assistant – Medical Malpractice/Litigation

Provide administrative support to busy Managing Partner and his Associates

Heavy calendar management; complex scheduling to include constant interaction with Associates, Assistants, clients, outside counsel, stenographers, etc.; composition, review and editing of correspondence and other documents; constant maintenance of emails, follow through and distribution of same to appropriate personnel; constant follow-up, confirmation and rescheduling of complex meetings, depositions, deposition preparation meetings as well as set-up/clean-up; and assist other assistants with their workload when available

Coordination of multiple complex out-of-town meetings for same day; client and counsel contact and backup reception coverage; constant client and outside counsel contact; file maintenance

Jackson Lewis, PC, Portsmouth, NH (02/06/17 - 03/24/17)

Legal Assistant – Employment Law

Provide legal support to several equity Partners and others when short staffed

Creation and constant editing of pleadings, etc.; set up new cases, review case claim file material; do conflict check and follow through to new matter number and assignment of case number; distribute to appropriate associates; prepare and record daily time entry; organize files using document management system; draft correspondence and respond to emails; manage case lists; transcription of dictation and assist other assistants with their workload when available

Filings with the NLRB (National Labor Relations Board) in Massachusetts and New Hampshire; Court filings in the US District Court and other Court systems in New Hampshire

Case management; heavy calendar management; coordination of travel arrangements to include hotel, car and dinner reservations; submission of monthly expenses using Concur; reception; review all incoming mail; client and counsel contact

Smith Duggan, PC, Boston, MA (01/06/17 - 02/03/17)

Legal Assistant – Insurance Defense/Litigation

Provide administrative support to three equity Partners

Set up new cases, review case claim file material; assign case number and distribute to appropriate associate; prepare and record daily time entry; draft correspondence and respond to emails; manage case lists; and assist other assistants with their workload when available

Case management; heavy calendar management; scheduling of meetings, reference hearings, site viewings and arbitrations; heavy phone coverage; review all incoming mail, diary, scan into document management system and distribute to Partners; client and counsel contact

Jackson Lewis, PC, Boston, MA (09/28/16 - 12/29/16)

Legal Assistant – Employment Law

Provide legal support to several equity Partners and others when short staffed

Creation and constant editing of pleadings, etc.; set up new cases, review case claim file material; do conflict check and follow through to new matter number and assignment of case number; distribute to appropriate associates; prepare and record daily time entry; organize files using document management system; draft correspondence and respond to emails; manage case lists; transcription of dictation and assist other assistants with their workload when available

Filings with the NLRB (National Labor Relations Board) in Massachusetts and New Hampshire; Court filings in the US District Court and other Court systems in New Hampshire

Case management; heavy calendar management; coordination of travel arrangements to include hotel, car and dinner reservations; submission of monthly expenses using Concur; reception; review all incoming mail; client and counsel contact

Sloane & Walsh, LLP, Boston, MA (06/13/16 - 09/02/16)

Legal Assistant – Insurance Defense/Litigation

Provide administrative support to busy Managing Partner

Set up new cases, review case claim file material; assign case number and distribute to appropriate associate; prepare and record daily time entry; draft correspondence and respond to emails; manage case lists; transcription of dictation and assist other assistants with their workload when available

Case management; heavy calendar management; coordination of travel arrangements to include hotel, car and dinner reservations; scheduling of meetings, reference hearings, site viewings and arbitrations; heavy phone coverage; review all incoming mail, diary and distribute to associates; client and counsel contact and backup reception coverage

Melick & Porter, LLP, Boston, MA 07/2013 - 072015

Legal Assistant – Insurance Defense/Litigation

Provided assistance to four attorneys to include three Senior Partners and one Junior Partner; assisted in drafting, proofreading and editing pleadings; discovery requests and correspondence; review case claim file material; performed additional research of claimant(s) through internet; hearing and trial preparation

Case management; heavy calendar management; travel arrangements; scheduling of meetings and depositions; backup reception coverage; client and counsel contact

Federal and State Court filing

Lifetouch Photography Studios, Concord, NH 05/2012 – 02/2013

Photographer/Sales Consultant (Seasonal)

Photographed individuals or families in the Lifetouch Church Directory Division throughout NH, ME, VT, NY and MA

Assisted in the selection of portraits for the directory and portrait packages for personal purchases

Set up and breakdown of equipment for each session

Extensive customer service

NH Orthopedic Center, Nashua, NH 2008 - 2010

Receptionist

Served as main contact between patients and medical staff

Checked patients in/out (verified and updated demographics, insurance and co-pays)

Scheduled and confirmed tests and follow-up appointments

Extensive customer service

Bank reconciliation

Global Freight Solutions, Concord, NH 2007 - 2007

Office Manager/Administrative Assistant (Company closed)

Responsible for daily functions of office, heavy phone coverage, calendar maintenance and extensive customer service

Assisted with recruitment and interview process

Drafted contracts, reports and correspondence

Ensured policies and procedures were being adhered to

Safe Kids’ IDs, Henniker, NH 2004 - 2007

Owner/Administrator/Marketing/Sales/Photography (Economy could not sustain business)

Produced laminated driver-license sized child identification cards which included a headshot, name, address and parent information on the front of the card and a digital thumbprint and important medical or allergy information on the back

Created and printed identification cards, product brochure, letterhead, order forms, and envelopes

Identified “target” market and provided marketing materials, conducted follow-up calls, scheduled portrait dates and data entry

Printed and distributed identification cards either on the spot or in a timely manner depending on the event

EDUCATION:

Castle Junior College, Windham, NH 1978 - 1980

Associates in Secretarial Science

Magna Cum Laude

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