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Customer Service Front Desk

Streamwood, IL
October 30, 2018

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Christopher Follert 630-***-**** •

** ********* ** • Streamwood, IL 60107


DePaul University, Kellstadt Graduate School of Business, Chicago, IL

Master of Science in Accountancy

•GPA: 3.00

•Relevant Coursework:

Advanced Topics in Accounting Theory

Advanced Topics in Auditing

Tax Treatment of Individuals and Corporations

Business Law

•Member of Graduate Students for Accounting (GSA)

Benedictine University, Lisle, IL

Bachelor of Arts in Political Science (Pre-Law) (Graduation: August 2013)

•Minor: Music

•Dean’s List 2011 and 2012


Cheesecake Factory, Schaumburg, IL

Front Desk Supervisor, January 2014-September 2017

•Coordinated seating of guests at one of the busiest restaurants in the area

•Ensure outstanding guest experience by providing excellent customer service

•Oversee front desk staff & communicate to other supervisors

Papa John’s Pizza, Schaumburg, IL

In-store Team Member, April 2010-February 2014

•Helped grow customer base at new store through commitment to high quality service and product preparation

WRMN Radio 1410, Elgin, IL

Intern, September 2012-December 2012

•Attained over a dozen accounts by writing marketing proposals to send to potential advertising clients

• Wrote on-air commercials, .

Benedictine University Admissions Office, Lisle, IL

Student Office Worker, August 2008-May 2009

•Directed people around campus, answered phone calls, led tours, and scheduled advising appointments


Intermediate Microsoft Excel Skills

•Pivot tables, VLOOKUP, Macros, numerous functions

20 year study of classical and jazz piano

•Played for 2009 Business Dept Dinner, 2012 Sigma Beta Delta Dinner, & Weekly University Mass

•Played for 2012 installation of member of the Honorary Consul of the Slovak Republic in Chicago, a prestigious . . .

. event attended by the President of Slovakia and US Congresswoman Judy Biggert

Active in Benedictine Political Science Department

•4 year member of Political Science Student Association; helped organize events for speakers such as Bob . . . . . Woodward and Michael Steele by supervising volunteers and accommodating guest and speaker needs

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