* *****.****** ***/ ************* experience in two different prestigious company in retail and consumer industry. 11. years as Bakery Supervisor handling bakery section in large retail store. Dependable and honest team player with a patient character now seeking for higher position to improve my career and skills in the future.
BAKERY CUM/MERCHANDISER – NESTLE UAE – August 3. 2014 TO NOVEMBER 6. 2016
Sales Merchandiser field position that visit customers (RETAIL STORES) regularly and display NESTLE Confectionary Products. Make orders and maintain stock level . Coordinate with supervisor to achieve sales target.
Implement FIFO to avoid expired and damaged items
Relays feedback to supervisor about competitor activities
Make PowerPoint and excel reports on out of stock & near expiry,
Maintain visibility and availability of NESTLE confectionary products
BAKERY CUM/MERCHANDISER – FEDERAL FOOD – NOVEMBER 11.2011 TO JULY 30.2014
Merchandiser position for Bakery items and (Confectionary items). Take orders and maintain stock level of the items. Implement FIFO and coordinate with supervisor to achieve sales target.
BAKERY SUPERVISOR – SPINNEYS DUBAI LLC -SEPTEMBER 10. 2002 TO OCTOBER 31.2011
To lead the team of people with the aim of serving the customers with arrange of fresh quality products on daily basis while offering the best service possible.
To control the day to day operation so that it works efficiently and professionally at all time, with the maximum amount of sales.
Interact with customers by phone, e-mail concerning various care issues.
Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution.
Assesses and records the customer’s problem tracking system.
Any other duties or special projects as required from time to time.
Responsible in maintaining maximum and minimum level of stocks
Ensuring the stability and good conditions of the items and or goods
Coordinating and communicating with the clients in promoting and taking orders
Monitoring of the stocks in the shelves / rotation of the stocks (FIFO)
Direct contact with the salesman, suppliers and merchandisers
Responsible for incoming and outgoing supplies
Knowledge of computer and Administrative job
BAKERY/CONFECTIONARY STAFF – SPINNEYS DUBAI LLC – SEPTEMBER 15.2000 TO AUGUST 10.2002(PROMOTED AS A SUPERVISOR)
Implementing Manpower Scheduling
Deposit cash to the bank/assisting the store manager
Cashier as well as encoding of delivered goods
Responsible for proper handling of goods to facilitate ease of movement
Responsible for proper storing of all goods received
Attending and entertaining Customers
SCHOOL: Dumlao Technical Institute
Major in Information system
Auto Diesel Mechanic
Date of Birth : April 19, 1976
Nationality : Filipino
Sex : Male
Civil Status : Married
Language Spoken : English, Arabic, Urdu
Visa Status : Residence Visa
Religion : Muslim
I hereby certify that the above information is true and correct to the best of my knowledge.
ERWIN QUIZA ARPON
Driver’s License UAE
Arabic, Urdu & English Speaking
Email: firstname.lastname@example.org +971*********)