Alexandria Douglas 707-***-****
Vallejo, Ca. **590 ac7iw9@r.postjobfree.com
Page 1
Objective is to work in a growing organization as a medical assistant where the perfect blend of my 6 years experience and sharpened skills can help in delivering the promising work. I would like to exploit my potential and service skills for fulfilling the goals of the organization and working efficiently in the medical environment.
QUALIFICATION SUMMARY
Offer more than 10 years of excellent administrative experience
Capable of handling multiple responsibilities in a fast-paced environment
Excellent skills in facilitation, communication and presentation
Exceptional interpersonal and customer service skills
Medical Terminology Vital Signs Patient Education Filing
Anatomy& Physiology Specimen Collection Administration Phone
Patient Care Immunization Minor Surgery Charting PROFESSIONAL EXPERIENCE
Front End Manager Safeway, Corte Madera, CA May 2013-Present
Provide high-quality customer service in accordance with Company’s customer service standards and policies and procedures.
Greet customers and provide friendly, courteous and efficient customer checkout service.
Scanning merchandise, entering product codes, bagging items and ensuring customers are charged accordingly
Processing multiple transactions such as cash, check, EFT/credit.
Complying with all company policies and procedures
Maintain a clean and safe work area
Replace stock in display areas near checkout area as needed Medical Assistant Fairfield Medical Center, Fairfield, CA. Aug.-Sept 2010
Managed all facets of medical assisting associated with vital signs, infant measurements, chart entries, wound care, bandaging, and vaccination
Prepare and maintain examination and treatment areas
Worked with a diverse patient population on a daily basis
Provided high level of support during examination
Prepared examination rooms and sterilized instruments for minor office surgeries
Instruct patients in the collection of clean-catch, midstream urine specimen
Perform multi-line telephone and in-person screening
Maintain medication and immunization records, screen and follow-up test results Alexandria Douglas 707-***-****
Vallejo, Ca. 94590 ac7iw9@r.postjobfree.com Page 2
Receptionist Fedrigo Podiatry, Greenbrae, CA June- Nov. 2008
Served as primary point of contact for and liaison between patients, administrative staff and physicians to facilitate proper lines of communication and expedient problem resolutions
Coordinated multiple office functions that focus on computerized scheduling, accounts payable/accounts receivable, patient co-payments, patient records
Utilized exceptional relationship management skills to handle patient relations functions
Skilled in working with a broad range of medical conditions, patient demographics, and level of knowledge within medical environment
Proven success sterilizing instruments using autoclave, managing casting room and assisting physician with performing x-rays
Office Assistant Health & Social Services, Fairfield, CA June 2005- Sept. 2007
Operated telephone switchboard to answer, screened and forwarded calls, providing information, taking messages and scheduling appointments
Heard and resolved complaints from customers and public
Schedule appointments, and maintain and update appointment calendars.
Listened to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information
Offered special assistance to persons such as those who are unable to dial or who are in emergency
MEDICAL RECORDS Cardiology Associate, Larkspur, CA Oct. 2003–Nov. 2004
Protected the security of medical records to ensure that confidentiality is maintained
Reviewed records for completeness, accuracy and compliance with regulations
Released information to persons and agencies according to regulations
Planned, developed, maintained and operated a variety of health record indexes and storage and retrieval systems to collect, classify, store and analyze information
Answered telephones, and directed calls to appropriate staff
Received and routed messages and documents such as laboratory results to appropriate staff
Maintained medical records, technical library and correspondence files EDUCATION
MEDICAL ASSISTANT PROGRAM 2010
CARRINGTON COLLEGE OF CALIFORNIA
PLEASANT HILL, CA.
CREDENTIALS
CPR / AED / FIRST AID CERTIFICATION