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Customer Service Special Education

Arlington, TX
13.00 per hr.
October 27, 2018

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Responsible, ambitious "Behavior Health Technician" and teacher proficient in communicating and problem solving. Successful motivator who strives for excellance individually and in the work place.

Twenty three years work experience teaching Special Education reading, english, math and PPCD.

Earned a Bachelors of Science Degree with honors from Southeastern Oklahoma State University and hold numerous certifications in Early Childhood, Psychology and ESL SAMA, CPR and CPI certified

Working on earning a masters in clinical counseling Voted "Teacher of the Year" by peers for Fred Douglass ECC in 2005 and runner up in 2009

Mentored student teachers for both Southeastern Oklahoma State University and Austin College

Taught professional development courses for the state of Texas to day care workers for their accreditation

Taught home/school education

Retired from teaching 2016

2017 began second career in behavioral health

Worked at Enterhealth Ranch in Van Alstyne Tx. as a behavioral health tech

After 5 months given the opportunity for promotion to behavioral health supervisor

Enjoy working, volunteering, teaching bible class and being part of a successful team

Teaching Judgment

Decision Making Active Listening

Customer Service Speaking

Coordination Critical Thinking

Complex Problem Solving Psychology

Transportation Counseling

Technology Design Multi-tasking

Proficiency Time management

Computer proficiency Attention to detail

1918 E. Wells Ave, Sherman, TX 75090

Ph: 903-***-****

EXPERIENCE Behavior Health Technician, Jun 2017-Apr 2018 Enterhealth Ranch, Van Alstyne, TX

Ambitious, driven, responsible, honest, personable, professional are some traits supervisors would use to describe my work ethic and character.

Responsible for

Assuring new clients and their families are well informed Assisting nurses with patient intake, searches and orientation. Conflict resolution

Leading by example

Transport patients when needed. Assure clients are where they are scheduled to be at any given time safe, secure and comfortable

Interact with staff to insure best possible individual client treatment plan is implemented and adhered to

Tech report for my shift


Ashley Morales-supervisor


Kristen Ross -coworker


Special Education Teacher, Apr 1994-Aug 2016

Sherman I.S.D., Sherman, Texas

Assessing students

Conduct Play therapy

Design students individual educational plan

Part of the ARD committee

Work with specialist to integrate overall individual student success

Implementing lessons that meet state and individual educational and developmental guidelines. Track student progess

Report to Medicaid each student's progress who qualifies in a daily report

Assure student safety and well being.

Encourage parent/ school involvement to promote parents EDUCATION

as teachers and educational growth.

Implements tecnology in the classroom using Seasaw, Smartboard, IPads, Pecs. and Talking books

Facilitate unity within our school, district and community Team teach

Mentor for new teachers and student teachers

Chosen for superintendent's advisory board 2011-2013 Onsite improvement committee

Member of 2015-2016 Team of the Year for the Sherman ISD References

Pam Bellermann


Maribel Parra


Bachelor of Science: Elementary Ed., Special Ed.,

Psychology, Early Childhood, ESL, Dec 1996

Southeastern Oklahoma State University, Durant, Oklahoma Selected by professors to the student advisory counsel Graduated Phi Thetta Cappa

Associate of Science: Elementary Ed. and Psychology, Aug 1981

Grayson County Junior College, Denison, Texas

High School Diploma: Diploma, May 1979

Sherman High School, Sherman, TX

Met state guidlines to earn high school diploma, focusing on elementary education and psychology.

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