Kartika Herawati

San Ramon - California ***** Mobile: ( 925 ) 204 - 7184 e-mail: ac7iqw@r.postjobfree.com

Profile

Dedicated, insightful professional with over twenty years of working experience and ten years management competence. Outstanding suite of interpersonal skills. A respected leader, having ability to lead organizations to successful product launches, expertise in developing client relations, and effectively coordinates with a wide cross-section of individuals.

Experience

Chef, Urban Plates, Dublin, CA ( Nov 2017 – July 2018 )

* Certified Trainer in April 2018.

* Employee of the month in January 2018.

* Managed various food preparations and provided customer service with attention to detail and accuracy.

* Worked towards team goals.

Shift Lead, Taco Bell, San Ramon, CA ( Jul 2017 - Nov 2017 )

* Promoted from Service Champ to Shift Lead in October 2017.

* Trained team members in all aspects of fast food operations.

* Ensured highest level of customer satisfaction and standard quality of operational requirements achieved.

Owner, Kedai Bromo, Malang, Indonesia ( Apr 2015 – May 2017 )

* Managed and controlled raw materials to ensure saving the cost production.

* Created recipes and cooked based on the recipes.

* Served the customers and made sure satisfaction achieved.

Teacher, Narada School, Jakarta, Indonesia ( July 2010 – June 2014 )

* Designed disciplinary plan to increase student’s concentration and decrease classroom disruptions by 80%.

* Received highest remarks for the creativity of classroom and instructional techniques from students.

* Developed, administered, and corrected tests and quizzes in a timely manner.

Assistant Marketing Manager, PT Winnersumbiri Knitting Factory, Tangerang, Indonesia ( Apr 2007 - Jan 2010 )

* Collaborated with Maidenform® teams and Hanes® Brand International in Hong Kong and USA to develop new fabrics

based on customers’ specifications.

* Continuously engaged with buyers and contractors, and achieved on time product delivery by 99%.

* Led a production team and accomplished sales revenues 60% higher than previous year’s.

Customer Relationship Supervisor, PT Sinar Inti Electrindo Raya, Tangerang, Indonesia ( Sep 2006 - Mar 2007 )

* Liaised with clients and vendors to enable prompt product delivery (electrical panel).

Owner of Private Small Business, Private Confectionery Distributor, Balikpapan, Indonesia ( Jan 2002 - Jul 2006 )

* Worked closely with Sales team to maintain master account data, prepare invoices, and assist with collections, bank

deposit, and other administrative duties ( ordered some candies and looked for more staffs. )

Brand Manager, PT Mitra Adiperkasa, Jakarta, Indonesia ( Mar 2000 - Nov 2001 )

* Teamed up with designers to create new fashion for baby clothing and managed its production.

* Achieved 100% sales target and promoted from Merchandiser to Brand Manager within ten months.

PPIC Executive, PT Argo Pantes, Jakarta, Indonesia ( May 1997 - Dec 1999 )

* Managed production and planned time frame for every orders.

* Worked together with quality control team in order to reduce bad quality of fabrics.

Sales & Marketing Executive, PT Wahana Inti Central Mobilindo, Jakarta, Indonesia ( Apr 1996 - Apr 1997 )

* Evaluated product ratings and programming features of competitors in automotive industry.

* Measured and analyzed the effectiveness of company’s marketing strategies.

* Attained 100% of targeted sales.

Education

Bachelor of Science in Business Administration

University of Kansas, Lawrence, KS - 1995

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