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Mental Health Personal Assistant

Phoenix, AZ
October 26, 2018

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Sedigheh Akhavan



To successfully obtain a challenging position applying my educational background and work experience.


La Salle University

Bachelor of Arts in Criminal Justice and English

Graduation Date: May 2005

Capella University

Master’s in Clinical Mental Health Counseling

In Progress

Work History:

Maricopa Integrated Health Systems

HIV Program Coordinator

(October 2017 to Present)

Assist youth/women (under Ryan White Part D) identified as newly diagnosed or out being out of care. Instituting Antiretroviral Treatment Access Study interventions to address barriers through assessing their current stage of change. Maintaining Spreadsheets and research to reinforce evidence-based practices. Provide advocacy and educate patients regarding health literacy. Supervised HIV Dental Coordinator.

Partners in Recovery

Discharge Planner

(October 2016 to October 2017)

Addressing post-discharge clinical needs. Completing clinical assessments to make referrals to the appropriate levels of care. Exploring interventions and resources that are appropriate based on diagnosis/clinical needs. Coordinating/Facilitating staffings with other agencies, hospitals and medical staff. Collecting data for utilization management at Mercy Maricopa Integrated Care to prevent hospital readmission.

Valle Del Sol

Bilingual Clinical Case Manager

(September 2013 to October 2016)

Managed case load of over 200 clients. Achieved incentives for overproduction every month. Completed intakes by utilizing the DSM and staffing with psychiatrist to verify diagnosis. Worked closely with therapists and the psychiatrist to implement service care plan. Assume responsibility for leading Child and Family Team meetings and moderating discussions to facilitate goals and interventions. Process referrals by verifying insurance, obtaining prior authorizations and follow-up.

A New Leaf

Community Resource Specialist

(May 2013 to September 2013)

Managed case load of 100 medication only clients. Work closely with the therapists and psychiatrists to implement services of behavioral and medical care plan. Coordinated individualized patient centered care, drafted treat/service care plans based on patient needs, evaluate progress, provide health literacy and resources to families to address psychosocial needs.


PLP Prison Intake & Discharge Planner

(February 2011 to August 2012)

Collaborated with Corizon Correctional Healthcare. Developed relationships in the community to assist in re-entry. Completed intakes and provided court advocacy. Supervised case managers and care outreach staff, assisted them in professional development, identifying appropriate resources, evaluating/assessing needs. Facilitated Palliative Care meetings with the Philadelphia Prison System to transition/coordinate end of life care. Assisted in renewal of grant, helped organize fundraising events with local community organizations to increase awareness/funding.

Delta-T Group Inc.

Independent Contractor/Social Service Case Manager

(November 2010-January 2011; March 2013-May 2013)

Provided case management to clients (adults/children). Completed intakes/assessed children for developmental milestones being met, provided adults with mental health and addiction recovery. Developed goal plan with clients to determine goals and steps toward achievement.

Congreso de Latinos Unidos

HIV Medical Case Manager

(December 2008-July 2009)

Provided care coordination. Completing assessment and on-going follow-up in the client’s home, the office and community. Monitoring of clients’ progress (in collaboration with physicians) and nutritional habits related to disease management. Provided crisis intervention, behavior modifications, and facilitated support groups for a variety of populations afflicted with HIV/AIDS.

Hass’ Collision

Administrative Assistant/Personal Assistant

(November 2006-August 2008)

Coordinated office services such as budget preparation, improve work flow, organized appointments, drafted letters to insurance companies, made calls to clients regarding their status of services, placed orders with auto part manufacturers. Prepared correspondence to customers and insurance companies providing status reports on services ordered, or non-payment for services rendered. Maintained employee records, ensure proper compensation, work safety, manage overall employee hiring, evaluation, and termination. Supervised 5 employees, in addition to being owner’s personal assistant and managed projects.

Children’s Crisis Treatment Center

Case Worker

(September 2006-November 2007)

Assist children with emotional, physical, and mental issues in behavioral modification. Evaluated child’s developmental growth. Coordinated care with Department of Human Services(DHS). Assigned, monitored, and supervised activities and behaviors, while making sure that each intervention was developmentally appropriate. Followed child development theories to implement behavioral changes.

Philadelphia District Attorney’s Office (Family Violence/Sexual Assault Unit)

Case Aide/Victim Advocate

(January 2005-June 2005)

Aided women and children that have been to domestic violence and sexual assaults. Inform clients of resources, provided educational and supportive intervention for clients, including crisis intervention and safety assessment plans. Assisted as a bilingual advocate in case preparations, gathered demographic and biopsychosocial information. Accompanied the victim to court.


Fluent in Spanish (reading, writing and oral)

Proficient in Data Base Programs: CareWare, Unidad, NextGen and Epic

Proficient in Microsoft Word, Excel, Access, Power Point, and SPSS (statistical software)


CPR and First Aid, Domestic Violence, Public Benefits, Medical Case Management 101, HIV and Hep C, HIV and HPV, CPI, ARTAS, Sex Positive Provider, Counseling & Risk Reduction and Mental Health & Chemical Dependency

References available upon request

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