Sign in

Human Resources Employee Relations

Yonkers, NY
October 26, 2018

Contact this candidate



*** ***** ****** ******* ** 10703 914-***-****

PROFILE: Human Resources / Labor and Employee Relations Professional

Strong experience in employee and labor relations, performance management, compensation, training and organizational development, workplace investigations, recruitment and staffing, and grievance resolution. Superior research, analytical, creative and project management skills, extensive knowledge of employment law, benefits management, planning, and administration. High proficiency with computer applications.


Human Resources Generalist, Brooklyn Public Library, Brooklyn, NY 2006-2016

Co-Manage Labor and Employee Relations for the 5th largest library system in the nation, with over 1300 employees in 60 locations throughout Brooklyn.

Instituted new automated and integrated timekeeping system with training for all employees in all locations in less than 6 months.

Investigated cases of misconduct, harassment, discrimination and insubordination. Mediated disputes and conflicts between employees. Promulgated statement of charges for violation of policy and procedures. Compiled and present evidence at disciplinary hearings resulting in suspensions and termination of offending staff. Advised supervisors on progressive discipline, performance management and service ratings.

Accurately calculated and processed general wage increase negotiated for 1,000 unionized employees, retroactive back 4 years.

Solely developed and implemented wage notification program to 1300 employees in compliance with state law.

Reviewed HRIS data – identified staff members for salary increases based on years of service; calculated retroactive pay back to effective date of increase. Analyze HRIS records to identify employee time and leave abuse.

Completed surveys on staffing, compensation, recruitment and turnover, including monthly and quarterly reports for the Bureau of Labor Statistics.

Developed and present full day training module to over 150 supervisors on the theory and practice of progressive discipline, corrective action, labor policies and performance management.

Human Resources Associate, Center for Urban Community Services, New York, NY 2003-2005

Acting Director of human resources for a highly regarded social service agency with 14 locations in New York City.

Processed monthly benefit bills, reviewed, reconciled and submitted changes to insurance companies; managed benefit enrollments and changes.

Led team that implemented new HRIS system, ensured proper migration of all data from old system to new and organized training for all key management staff.

Conducted new employee orientation. Reviewed hiring packets to ensure compliance with state and federal law.

Solely responsible for conversion of all employees into new insurance plans. Conducted research and marketed benefits; updated ABRA and maintained Access database.

Human Resources Associate, Salvation Army, Jamaica, NY 2002-2003

Human Resources Representative and Vocational Specialist for the largest family homeless shelter in New York City.

Rewrote and standardized all job descriptions; conducted salary surveys for organization’s social service department. Designed and implemented Access database to maintain client records.

Liaison to philanthropic organizations on vocation resources. Organized job fair for 500+ employment seeking clients.

Consultant, Human Resources Specialist, Bronx, NY 1998-2002

Human Resources expert in Employment, Employee and Labor Relations and Project Management to clients including Goldman, Sachs & Co., Metropolitan Jewish Health Systems, Individual Investor Group and Barnard College in the following areas:

Employment: Recruited and interviewed top candidates for management, clinical, administrative and support positions; created job descriptions and advertisements; conducted background investigations; developed and maintained applicant and new hire tracking database on Access.

Labor Relations: Converted and maintained labor relations discipline data and grievance cases to Access database; advised managers in multi-union environment on handing NLRB, arbitration and disciplinary hearings; conducted investigations on policies in labor disputes, aiding in timely resolutions.

Research / Project Management: Designed study; collected, encoded and analyzed data to measure levels and patterns of employee absenteeism; recommendations for improvement to management; studied high tech, unionized corporations to identify stock option plan; managed medical insurance enrollment audit.

Personnel Program Development Specialist, Harlem Hospital Center, New York, NY 1997-1998

Managed labor relations, compliance and employment functions for 280 bed city owned acute care hospital and community health organization.

Instituted procedural improvements to aid process of yearly credentials of interns and residents for Office of House Affairs.

Prepared $500,000 annual department budget; created Access database to track 250 ongoing labor relations cases; produced monthly management reports; ensured compliance with state, federal and accreditation requirements; coordinated research on attitude and training surveys.

Led data gathering and analysis project, included auditing all staff timesheets for a 6 month period which quantified use and abuse of unscheduled leaves policy by 20% of employees.


Rutgers University, School of Management and Labor Relations, New Brunswick NJ

Master of Science - Human Resources Management 1996

Master of Arts - Labor and Industrial Relations 1996

University of Maryland, College Park MD

Bachelor of Science - Personnel Management 1992

Bachelor of Arts – Economics 1988


Senior Professional in Human Resources, Human Resources Certifying Institute

Senior Certified Professional, Society for Human Resource Management-Senior Certified Professional


PeopleTrak; Oracle 8i; Microsoft Outlook, Excel, Word, Access; ABRA; Lawson; ADP; SumTotal.

Contact this candidate