Office Assistant with more than five years of billing and coding, patient charting, insurance claims and appointment scheduling in a busy medical Office setting.
08/2010 – 05/2016
REHAB TECHNICIAN/ OFFICE MANAGER, Rehab Orthopedic Medicine
Clean and maintained treatment areas, and keeping with safety and infection control policies and procedures.
Helped develop care plans for patients with complex needs and assisted patients with using rehabilitation equipment. Ensured efficacy of treatments through monitoring of treatment regimens.
Communicated back to therapists regarding patient performance and condition. Reviewed patient survey information to prioritize areas of improvement.
Facilitated timely check-in by greeting patients and establishing the purpose of their visit. Interviewed patients to obtain medical information, weight and height measurements and vital signs.
Managed and maintained computerized patient records. Handled insurance verification and billing.
Certified that equipment and supplies were properly maintained for quality patient care and safety.
Performed monthly inventory and maintained office and medical supply counts. Calculated daily, monthly, and yearly earnings of physical therapy department.
Scheduled appointments for therapy visits and procedures using desktop calendar software. Scheduled, rescheduled and handled cancelled appointments for patients.
BACHELORS OF SCIENCE IN BIOLOGY, Georgia State University
Skilled in MS word and MS excel
Strong verbal communication
Budgeting and finance