FATIMA A. SULTAN

**** ***** ******* ******, **** Burnie, MD 21061 202-***-**** ac7igx@r.postjobfree.com

EDUCATION

University of Maryland, Baltimore County, Baltimore, MD

Bachelor of Arts in Business Technology Administration, GPA: 3.4 May 2018

Honors: Dean’s List

Howard Community College, Columbia, MD

Associates of Arts Degree in General Studies May 2015

Technical Skills

Certifications SAFe 4.5 Certified Scrum Master

Foreign Languages Urdu(Fluent), Hindi(Fluent), Punjabi (Fluent), Arabic(Read)

Software Alice Programming, JIRA, Share Point, Microsoft Word, Access, Excel, HP Service Manager, Access Governance System, UI Path Orchestrator

Operating Systems Microsoft Windows, MAC OS, CITRIX

Virtual/Cloud Google Drive, OneDrive

EXPERIENCE

Jr. Business Analyst, Exelon Corporation, Baltimore MD July 2018-October 2018

Worked with Robotic Processing Automation (RPA) team in order to automate different programs used by internal clients.

Acted as a mediator between offshore developers and application owners in order to help request access.

Assisted Lead Analyst with Process Definition Documents (PDD) which entail details about the automation being done.

Created High level diagrams for PDD as well as documenting information provided through application owners.

Gathered requirements from product owners to better assess the needs of the automation.

Cyber Security Intern, MetroStar Systems, Reston, VA May 2017-July 2017

Developed mobile employee recognition application and implemented benchmark security controls from Center of Internet Security.

Used system development life cycle as a way to create mobile application

Collaborated with other interns to deliver a mobile employee recognition application

Worked in an agile facilitated environment

Transformed a way for employees to give and receive recognition within the organization

Guided interns and set goals that needed to be met in terms of security

Recorded protocols in a document called a System Security Plan, using controls from the Center of Internet Security

Assistant Manager, Deura Inc, Glen Burnie, MD Apr 2011- Mar 2016

Organized, planned and implemented strategies for an efficient way to handle inventory

Communicated with clients and employees to ensure the right products are being sent

Adapted quickly to a fluctuating environment pace

Updated CEO through daily standups

Assessing risks within risk management to make sure that few errors are being made within product orders.

PROJECTS

Management Information Systems – Semester Project Spring 2016

Collaborated with a group to research Nanotechnology which has significant business and industrial implications.

We created a business model to evaluate its potential for industry application by using the concepts in the course.

Worked as an administrator to make sure everything was handed in on time and communicated amongst group members to make sure we were on task.

Systems Analysis Methods – Semester Project Fall 2016

Worked amongst group members to choose a company to analyze in which we can gain access and gather data.

We established and created PERT charts, INPUT/OUTPUT screens and data flow diagrams to create a better solution for our company, presented in the form of a technical proposal.

Information systems logic and design –Semester Project Fall 2016

Created and compiled codes to present a gaming project to the class.

Given a virtual lab environment, created different types of codes to design an original programming game.

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