Sign in

Sales Customer Service

Spring, TX, 77388
October 26, 2018

Contact this candidate



***** ********** ***** #*** ******, TX 77388


Top-performing Sales Rep / Acct Mgr. with 20 years’ experience in sales, recruiting, account management, networking & relationship building, contract negotiations and new business development.


• 20 years of sales experience in a variety of industries including restaurant, catering, advertising, and distribution, management of a team, hiring, and retention.

• Develop relationships and networks with owners and managers to expand contacts, cultivate new business and expedite sales process.

• Work with clients to understand their business goals and objectives and provide solutions that meet

or exceed client expectations.

• Assist companies in understanding how critical success factors are measured, achieved, and reported

to help establish short and long-term goals.

• Proven self –starter, working independently, while contributing to the success of the entire team.

• Utilize excellent business judgment and time management skills to balance efforts in the field, Multi-tasking to ensure sales goals and deadlines are consistently met or exceeded. PROFESSIONAL EXPERIENCE


Chrane Foodservice Solutions Houston, TX

Manufacturer Rep Firm

• Provide support to a team of 9 Outside Sales Reps covering TX and OK – To include clients; resort hotels, restaurants, schools, universities, Healthcare, multi-unit chains and correctional facilities throughout Texas and Oklahoma. Work closely with foodservice dealers and consultants to effectively specify large new jobs and remodels, providing new product ideas that create solutions through innovation to the foodservice operators

• Project management / Handling all aspects of Follow Up on current bids & projects for 9 Outside Sales Reps to ensure projects are being closed quickly and successfully.

• Handle all Outside Sales / Inside Sales Team Requests, to include sales reports, company calendar, etc.

• Quotation generation, Processing Purchase Orders, Freight Quotes

• Responding and following through on customer requests, product sample requests, literature needs.

• Utilize and maintain information and advance sales stages in CRM - Responsible for managing ( updating, maintaining and entering customer and potential customer information).

• Utilize and maintain information and advance sales stages in CRM - Responsible for managing ( updating, maintaining and entering customer and potential customer information).

• Performs clerical duties involved with the creation and maintenance of documentation.

• Info gathering and report generation for monthly quarterly sales etc., handling of commission statements.

• Cross trained to support ALL other positions within the company when needed.

• All other duties related to customer service or outside sales support to the team. TERRITORY MANAGER Jan 2012 – April 2015

US Foods Houston, TX

Broad line Distributor

Named Rookie of The Year first year of employment.

• Developed new business; Responsible for bringing on a million-dollar street account.

• Managed deliveries to the routing schedule and published by the transportation department.

• Participated in division activities, sales meetings, food shows, promotion programs which helped to promote sales, increase product knowledge, and maintain good customer relations.

• Communicated and collected accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms. All accounts were above 90% current.

• Actively stayed informed of market conditions, product innovations, and competitors' products, prices, and sales; consulted customers as part of value-added services provided.

• Performed administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits and pick-up requests, preparing sales quotes, menu suggestions, and filing reports. SALES / ACCT. MANAGEMENT

Hasta La Pasta May 2006 – Dec 20133

Italian Restaurant and Catering Services Houston, TX

• Outside sales prospecting, acct. mgmt., and co-coordinating all catering functions with each corporate location. Managed a team of individuals, including hiring, training, scheduling, and all aspects of team leadership roles.

• Marketing and negotiating all contracts and catering event orders in the Houston area.

• Successfully created and implemented marketing ideas which increased sales over 30% within the past 24 months.

EXECUTIVE ACCT. MGR. Nov 1999 – July 2004

Merry Maids Distribution Center Memphis, TN

Home Cleaning Service Company

• National account executive for all franchise owned Merry Maids domestic and international locations.

• Successfully managed and implemented sales marketing strategies for all franchise locations.

• Maintained a positive sales growth for 14 consecutive months.

• Able to increase sales by creating, organizing, and implementing an inventory system which enabled accurate inventory levels to over 500+ franchise owners. CUSTOMER SERV. / MARKTG. SALES Feb 1996- Sep 1999


Wholesale Distributor of natural foods & supplements.

• Complete customer service management responsibilities, including handling credits, transportation issues, and information.

• Successfully maintained and increased sales within first year of employment, and was promoted to sales & marketing representative.

• Managed and maintained all mass market & VIP accounts in assigned territory.

• Created marketing ideas and monthly deals for health food retail locations.

Contact this candidate