Brenda L Malone, MEd SPHR
Human Resource Manager & Recruiter
Innovative Workforce Leader
Experienced HR manager with inclusive and approachable style. Able to apply experience and training for winning outcomes within strategic framework. Recognized for critical thinking, research, solutioning and consensus building.
Client Relationships Brand Building Recruitment Sourcing Project Management
Talent Acquisition Thought Leadership Team Building Public Speaking Sales
MANPOWER, Mt. Vernon, Salem, & Carbondale, IL 2007 - 2018
Market Manager - Oversaw service delivery for 3 staffing offices across southern Illinois. Supported HR functions for staff and associates, including performance reviews, wage negotiation, compensation, benefits administration, conflict resolution, onboarding, interviewing, and terminations. Identified hiring trends and provided workforce solutions to clients accounts representing wide range of industries.
Developed and executed on-line and off-line marketing plans to attract new clients and recruit associates, gaining average 1-2 new clients and 15 – 20 new associates weekly.
Consistently posted profitable and positive KPIs, growing GP by 12% YOY Q2 2018.
Engaged in sales pipeline tracking through MS 365 software and participated in local and national RFPs.
Facilitated ongoing training and development of diverse recruiters, supporting new software, programs and initiatives to meet and exceed corporate performance targets.
Supported operational and recruiting software deployment, utilization percentage, and usage, maximizing data integrity. Leveraged virtual support teams for problem solving and creating winning outcomes.
Partnered with community college to provide no-cost HSE program “Earn While you Learn,” assisting associates locally in skilling up. Manpower launched program nationally 2018.
Led Permanent Recruitment program to fill highly technical Engineering roles in market verticals such as automotive parts manufacturing, mining, and rail with qualified degreed or skilled candidates.
Sourced hard-to-fill skill sets, such as machinists in sparse populations, meeting and exceeding client expectation.
Achieved strong client and associate satisfaction, indicated by consistent 92%+ Medilla quality results.
Delivered thought leadership to clients, associates, and community, building brand awareness and securing leadership role in regional business community.
WHOLESALE BUILDING MATERIALS, Vincennes, IN / West Territory 2006 - 2007
Territory Manager - Drove sales in 3 state area providing customer service, warranty administration, product information and support to clients in building materials industry.
Maintained business relationships, growing market share in existing accounts.
Identified, developed and sold to new accounts, building client base and increasing commission.
Increased client product knowledge through training and demonstration.
JEFFERSON COUNTY CHAMBER OF COMMERCE, Mt. Vernon, IL 2002 - 2006
Executive Director - Promoted positive Chamber (not-for-profit organization) image; monitored and developed business opportunities for members in Jefferson County region. Reported to Board of Directors; administrated program of work. Represented Chamber to business, media, government and community. Developed and organized meetings and events.
Implemented sound fiscal programs, introducing non-dues revenue generators and fundraising to increase financial reserves.
Performed bookkeeping, budgeting and produced financial statements using Peachtree software.
Increased revenue, membership, and participation by 33% by managing diverse staff, volunteers, and events.
Brenda L Malone firstname.lastname@example.org Page Two
Education & Professional Development
Master of Science (MS), Education, cum laude, Southern Illinois University- Carbondale
Workforce Education & Development (WED) GPA 4.0
Thesis: Training & Development Program for Sales People
Bachelor of Science (BS), Education cum laude, Southern Illinois University- Carbondale
Workforce Education & Development (WED) GPA 3.67
Workforce Education & Development Major (WED) Specialized Business Management Tools, Statistical Analysis, Training, and Human Resources. Noteworthy coursework included: Modelnetics, Career Technical Education (CTE) Certification, Diversity, Training Needs Assessment, Training Measurement & Evaluation, Business Law, Research Methods & Materials, Leadership & Supervision, Instructional Design and Theory of Human Resource Development. Internship in Small Business Development Center, writing business plans
Bond Adapt (Direct Office), Field Power Base.
SalesForce.com, MS Dynamics 365
On-line Social Media, including Facebook adverts, Facebook Live, LinkedIn, CareerBuilder, Indeed, Zip, Handshake, JuJu and Glassdoor.
Cognos, Tableau, Taleo, PeopleSoft. Medilla (quality), Equifax (Unemployment), 1st Notice (Workers Comp Administration), PeopleNet and Advanced Time-Timekeeping Software
e-Verify, e-Quest (drug screens) ADP (backgrounds), GIS (background & drug screens)
Google Docs, MS Yammer, Outlook, Teams, SharePoint, PowerPoint, Word, Excel
Board President - Champion Community Investments (CDIF)
Board Member- Southern Illinois Workforce Investment Board (SIWIB)
Co Chair - SIWIB Employer & Economic Development Committee
Facilitator for Prep Classes, Chapter Org. & Programs Committee-SHRM
Past President - Jefferson County Chamber of Commerce
Mentor & Career Advisor -Rotary Strive
Board of Directors -Youth Build- Spero Family Services
Prison Outreach- Job Readiness Presentations for IDOC Inmates
Event Judge and Mentor -Future Business Leaders of America (FBLA)
Partner -Jefferson County Economic Development Corporation