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Customer Service Manager

Location:
Cumming, Georgia, United States
Salary:
$45,000
Posted:
October 26, 2018

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Resume:

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Legal / Payroll Administration / Contract Review

AMANDA SHAIKH HARRISON

• Microsoft Office

• Adobe Acrobat

• Bankruptcy Management Sol.

• DTE/Amicus

• GroupWise

• Mortgage Banking System

• Practice Master

• Docsopen

Exceptional multi-task management and prioritization skills regarding all facets of administration. Proactive, responsive and reliable professional with keen troubleshooting techniques. Vast experience in drafting, reviewing and assembling time sensitive documentation. Ability to direct complex projects from concept to fully operational status. Goal-oriented individual with strong leadership capabilities. Organized, highly motivated, and detail-directed problem solver. Proven ability to work in unison with staff, volunteers and upper-level management. Increased productivity by successfully training staff, supervised and coached support staff to achieve team results within aggressive deadlines.

achieve team results within aggressive deadlines.

/

PHONE: 678-***-****

EMAIL: ac7id4@r.postjobfree.com

Business Administration

University of Nebraska / 1994 - 1997

WORK EXPERIENCE

EDUCATION

SKILLS

Software

Managed daily operations for a high volume full service restaurant, including a staff of 40, overseeing scheduling, organization, cleanliness and product quality.

Design and implementation of management systems, administrative policies and operational procedures.

Handled all training and bookwork.

The Captain’s Table Restaurant / Kearney, NE

MANAGER / 1994 - 1997

Worked with travel agents and the public to plan vacations.

Gave advice on destinations and made arrangements for transportation, hotel accommodations, car rental, tours and recreation.

Was proficient in SABRE and ATOP programs.

Traise Miller contracted through American Airlines Vacations / Tulsa, OK

ASSISTANT MANAGER / 1998 - 2000

Ballard Designs / Roswell, GA

Supervised all daily functions of store activity to ensure customer satisfaction.

Handled full and part time shift scheduling of employees and other personnel issues.

Managed front cashiers in areas of monies handling, voids, shift breaks and customer service.

Handled all aspects of inventory, bookkeeping and payroll; performed daily bank runs.

CUSTOMER SERVICE REPRESENTATIVE / 1998

// Expertise

WORK EXPERIENCE

SKILLS

• Communication

• Decision making

• Time Management

• Attention to detail

• Team work

• Self-motivation

• Docsopen

ABOUT ME

Leadership and training

Creativity

Planning and Forecasting

Management

Budgeting

Lorem Ipsum

REFERENCES

References available upon request

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AMANDA SHAIKH



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