Joan Lipscomb
**** *. ***** ******* ******, Apt. 235
Clearwater, FL 33759
ac7i5l@r.postjobfree.com
Career Summary:
A seasoned professional, with 11 years of experience in medical admissions, 10 years of administrative assistant, and office coordinator experience from England, Germany and Alaska.
Nine years of marketing to Case Managers and the Community. A very personable and dedicated team player who gets the job done.
Computer Experience: Microsoft Office Word, Excel, Point Click Care, Extendedcare, Curaspan, and Proprietary
computer programs
Performance Summary:
Maintained payroll for a staff of 27
Handled the Admissions office full circle
Supervised Admissions Coordinator
Trained Admissions Department Staff
Administrative Assistant supporting staff of 30 employees
Scheduler in a fast, intense office for a team of 20 clinicians
Daily Referral Liaison with Case Managers and Social Workers from referring hospitals
Maintained all incoming hospital referrals and pre-screened potential admissions
Liaison to unit managers and housekeepers for preparation of new admissions
Oriented residents and family members to the facility and completed intake/admission paperwork
Completed on-site hospital clinical evaluations in the absence of the clinical liaison
Provided facility tours to potential residents and families members
Attended community group meeting on behalf of the Marketing Director
Compiled data and generated the marketing report for corporate office
Input new admissions demographic into database
Applied patient identification bracelets, photographs for the medical record, and door signs
Scheduled customer service meetings and in- services
Arranged discharges for patients
Triaged incoming calls from insurance companies and the general public
Created reports, typed correspondence, and updated department resource forms
Updated and submitted hospital census and daily reports before expected deadlines
Professional Experience:
Admissions Director – Highland Pines Health and Rehab – January 2018 – September 2018
Admissions Coordinator - Select Specialty Hospital – April 2016 to December 2017
Director of Admissions – Lifecare Center, Pensacola FL - March 2006 to June 2015
Office Coordinator – Baptist Hospital, Pensacola FL – 5 2002 – 2 2006
11yrs Former work experience in England, Germany and Alaska.
Education: Health Information Management (Associates Degree)
Pensacola State College – Pensacola, FL (Graduated-2015)
Medical Transcription Certificate – Harcourt Learning Systems (Virtual), AK
Nacton Heath High School, Ipswich, UK, General Studies