Account Customer

GAURAV SHARMA

Flat No E/*ND*-C Shastri Park DDA Janta Flats,New Delhi –110053, INDIA

ac7i4s@r.postjobfree.com

KW : +965********, WhatsApp+919*********,

Skype : ac7i4s@r.postjobfree.com

PROFILE SUMMARY

A professional with nearly 12 years of rich experience in Operations Management, Sales Promotion, Retail Sales..

Team player / Trainer / Motivator and a good mentor.

An effective communicator and team player.

Maintain outstanding store condition and visual merchandising standards

Be a shining example of well behavior and high performance.

CURRENT ORGANISATIONAL EXPERIENCE

Current Organization : MASTOURAH

Mastourah Kuwait

STORE MANAGER

Organization : Landmark Group Arabia (KSA)

March2017 To Oct2017

STORE MANAGER

Responsibilities

Maintain a high standard of customer service and care.

Implement, develop and maintain operational standards to ensure smooth shop operations.

Ensure that open and effective communication and teamwork is maintained throughout the company.

Supervision of the entire store.

Managing stock levels and making key decisions about stock control.

Handling and solving customer queries effectively..

Responsible for sales tracking and analysis. .

Updating colleagues on business performance.

Responsible for taking out stock inventory, preparing stock requisition and purchase orders accordingly.

Organization : Quest Retail Pvt. Ltd.

JUNE2007 – FEB2017

Sr. Store Manager.

INDUSTRIAL TRAINING

Gone through with special skin care training for one week from THE BODY SHOP.

Gone through with special skin care training for one week from LOREA’L COSMETICS.

L’Oreal PARIS

Worked as a beauty advisor for one year (May 2005 to Nov 2007.)

Responsibilities

Always efficient for solving different queries of customers from different field.

Maintain high quality of visual merchandising standard. Taking briefing of our junior staff and also make them aware about their targets and their roles and responsibilities.

AREAS OF STRENTH

Stores and inventory management

Self-confidence and quick decision making.

Flexible and hard working

Desire to learn and excel

Innovative, self motivation & positive attitude.

EDUCATION

Completed B.COM. from Shobhit University.

OTHER DETAILS

Date of Birth – 13th january1986.

Currently residing in Delhi.

Father’s Name – Prahlad Kumar Sharma.

Marital Status – Unmarried

GAURAV SHARMA

Place: Kuwait City.

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