Around 3 years of experience in IT field, which includes 2+ years of experience in Sales force CRM as both Administrator and Developer. Strong experience with Salesforce.com CRM full implementation, Sales, Marketing, Service clouds and Force.com platform.
Around 2+ years of experience in Object Oriented Analysis / Design / Development / Testing and Implementation, Client/Server Architecture.
As per the requirement created various custom objects
Worked on standard Objects like Accounts, Leads, Contacts and Cases.
Extensive experience of using features like validation rules, workflows, approval process, and dynamic approval process for satisfying complex business process automations.
Worked with various types of Custom fields, buttons, links, Record types, Page layouts.
Experience in data migration from ACT, Excel, MS outlook and Legacy Systems using Data Loader, Import Wizard, Informatica Data Loader, and Cast Iron.
Designed various HTML Email templates for auto responses.
Strong command on data base development using SQL/PL-SQL in MYSQL, Oracle.
Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
Experience in SFDC development using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL.
Having good experience with user Roles, Role hierarchies, Profiles, Permission sets and Sharing settings to ensure that the protected data is available only to the authorized users
Experience in Web and Integration Technologies like HTML, XML, CSS, JAVA SCRIPT, WSDL, SOAP and REST API.
Managed ongoing support request and administrative needs of users
Packaged and Deployed customizations from Sandbox to other environments using Force.com IDES.
Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.
Developed reports, dashboards, and processes to continuously monitor data quality and integrity.
Experience in working with Sales and Service cloud applications.
Excellent analytical, communication and inter-personal skills.
Apex Custom Controllers and Extension, Apex triggers, S-controls, SOQL, SOSL, Packaging and migrations, Force.com IDE (Eclipse).
Custom Visual Force Pages
Windows 8/7/2003/XP/2000/NT/98/95, MS-DOS, UNIX, LINUX, Mac OS
C, C++, JAVA
Outlook, MS Office, MS Excel, IBM Rational Rose
Use Case Diagram, State Diagrams, Entity Relationship Diagram and Water Flow Methodology.
Client: Simbiosys Corp. Dec 2013- July 2015
Role: SFDC Developer/Administrator
Designed Custom Objects and developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
Maintained data cleanliness and accuracy by adding customvalidation rules, custom formulas, reports and dashboards.
Created Workflow Rules to automate Tasks, Email Alerts, Field Updates, time-dependent actions and Outbound API Messages.
Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.
Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
Deployment from Sandbox to Production.
Integration using Web Sphere Cast Iron and Informatica cloud for data migration into the cloud.
Having good experience with user Roles, Role hierarchies, Profiles, Permission sets and Sharing settings to ensure that the protected data is available only to the authorized users.
Created page layouts, templates, custom links, related lists, and other components on a record detail and edit pages.
Environment: Custom Objects, Apex Classes, Controller Classes and Apex Triggers, validation rules, custom formulas, reports and dashboards, Tasks, Email Alerts, Field Updates, time-dependent actions and Outbound API Messages, Roles, Role hierarchies, Profiles, Permission sets and Sharing settings, SOQL & SOSL and work flows.
Client: Hub soft Solution, Hyderabad, India March 2012-Nov 2013
Role: Software Engineer
This system presents the detailed design of the SLA Monitor application. A high-level class explaining how the entire system interacts to process a client request. The SLA administration system class explains the life cycle of a client request.
Involved in the analysis, design, implementation, and testing of the project.
Experience on complete Software Development Life Cycle (SDLC) with software development model like Waterfall model.
Designing UML diagrams using IBM Rational Rose tool during development phase.
Designing Data Base tables using SQL.
Extensive experience on servlet, JDBC, MVC frameworks.
Designed the front-end applications, user interactive (UI) web pages.
Development on Web application using HTML, CSS, XML and java Script.
Involved in fixing bugs and unit testing with test cases using JUnit.
Developed user and technical documentation.
Master’s in Information Technology Management,
Campbellsville University, Kentucky, 2017