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AMOAK CLEMENT ANYAGMA

PERSONAL SUMMARY

A results driven, committed and articulate sales representative with excellent communication skills and a high level of customer commitment. Multi-skilled with the ability to plan & manage territory whilst and maintaining & developing existing and new customers through ethical sales methods and consistent high customer service. Possessing a good team spirit, deadline orientated and having the ability to succeed in a demanding sales environment. Now looking forward to a making a significant contribution in a ambitious and exciting company that offers a genuine opportunity for progression.

EXPERIENCE

SALES MANAGER

SHOPRITE, Ghana 2 years

SALES EXECUTIVE

ACCRA Mall 2 years

RESPONSIBILITIES

Identifying the customer's needs.

Ensuring that all areas are clean and adhere to the company’s clear floor policy and Health and Safety requirements.

Making sure that any item which is removed from a display column is replaced immediately after a sale.

Handling customer complaints in a calm manor.

Managing cash and payment systems in accordance with company procedures and policies.

Greeting & welcoming all potential and existing customers to the store.

Matching the customer’s needs to the right product.

Willing to approach customers and able to close a sale.

Working as part of the sales team providing excellent customer service.

Taking customer payments in cash or via credit cards.

Excellent product knowledge.

Occasionally negotiating with customers on price.

Dealing with and resolving customer complaints and concerns.

Building a great rapport with customers.

Having team meeting and sharing best practice ideas with colleagues.

Adherence to all Company policies and procedures.

Maintaining very high merchandising standards.

Analyzing sales statistics and determining sales potential & inventory requirements.

KEY SKILLS

Good communication skills and an excellent telephone manner.

Able to sell to large and small clients.

Proven experience in launching new products.

Have a professional style of communication & ability to build rapport with prospective customers.

With extensive knowledge in Computer Application

EDUCATION

First Degree University of Ghana

Professional Teacher

St. John Boscoss College of Education

PERSONAL DETAILS

Date of Birth : 23 August 1984

Civil Status : Married

Nationality : Ghana

Visa Status : Visit Visa

Languages : English, Buli and Twi

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