●Over *+ years of experience as a Business Analyst with proficiency in Requirement Gathering & Grooming
●UI/UX enthusiast and expert, designed 3 products from scratch.
●Excellent analytical skills to understand the business process, functionality, requirements and to translate them into Requirement Specifications.
●Experienced in writing and editing software manuals, online help, white papers, administrative guides, error message guides, and reference books.
●Proficient with Software Development Life Cycle (SDLC) phases, and different development methodologies like Agile-Scrum, Waterfall and Rational Unified Process (RUP).
●Highly skilled in requirements various elicitation techniques and analysis.
●Intermediate level python programming experience for data extraction and regression analyses.
●Data extraction, data slicing and presentation using SQL and Python.
●Expert at creating the whole UAT procedure from writing use cases to testing functionality through different techniques.
●Decipher many different types of information and arrange them in a format that clearly explains the objective of the business requirements
●Perform Gap Analysis to identify areas that currently are underdeveloped
●Analyze business processes and performs needs assessments in an effort to align information technology solutions with business initiatives
●Create documents like Business Requirement Document (BRD), Business Process Documents, Test Cases, User stories, Functional Scope Documents (FSD) documented project processes and procedures.
●Knowledge of UML for Modelling views and creating activity, sequence, data flow and ER diagrams using draw.io, Axure and Apache open office draw.
●Experience in creating Use Case, Activity, Class, Sequence, Logical, Component, Functional Decomposition and Deployment Diagrams to extract business process flows and workflows to help developers understand requirements
●Proficient at facilitating JAD sessions for Requirement Analysis with various stakeholders like designers, developers, QA and management staff to identify functional requirements and business critical and high-risk areas.
Methodologies: Agile, RUP and Structured Design method (Waterfall Method)
Business Process Modeling Tools: MS Visio, Smart Draw, Axure, Balsamiq, Draw.io, Lucid Chart, Adonis, Workplace (FB)
Defect Tracking and Testing Tools: JIRA, Bugzilla, ASANA, BITRIX24, Red Mine
Languages: Python Basics
Office Suite: Word, Excel, PowerPoint, Outlook
Operating Systems/Platforms: Windows 7/XP/2000, Mac OS
Requirements Management Tools: JIRA, ASANA, Bitrix24
Programming language: Python, Pandas, Numpy
Version Controlling: Microsoft SharePoint, Git.
Data Analysis tools: Python Libraries such as Pandas and Numpy, SQL, Excel.
Testing tools: Selenium, Jmeter & Mantis.
Finca International, Washington DC August 2016 - Present
Sr. Business Analyst (Agile-Scrum)
Finca international is a non-profit financial institution that is working tirelessly to increase financial inclusion in developing economies around the globe.
●Defined the scope of the products and got it approved by the board and associated bank.
●Wrote BRDs for the products and created wireframes and got them approved.
●Participating in JAD sessions with Subject Matter Experts (SME) to gather requirements and document them.
●Defined Epics before release planning meetings and brain stormed on implementation with the team.
●Performed Apha & beta testing, contract acceptance testing, regulation acceptance testing, operational acceptance testing and black box testing.
●Defined the UAT process for the product and wrote acceptance criterions along with aforementioned technique recommendation and lead the activity from the front.
●Developed all the artifacts of the agile methodology during the planning stage to avoid confusion. These artifacts were Epics, User stories, testing documentation and acceptability criterions.
●Owned and created the Product Backlog for my teams for better planning and transparency.
●Developed business modeling, iterative progress using Agile-Scrum Approach. Working collaboratively with various teams and board of directors at different stages of the project to document the user stories and acceptance criteria.
●Involved extensively in feasibility studies, data analysis using SQL and Python, gap analysis and risk analysis.
●Ensured product’s success via manual and automated testing techniques.
●Ran regression analyses for new feature additions using Pandas (python).
●Facilitating meetings for the sign off the user stories and acceptance criteria by the Board management.
●Document requirements, create functional specifications and prepare wireframes/flowcharts
●Oversee the development of the product as per the specifications
●Facilitate change and configuration management
●Monitor performance, discover variances and propose necessary actions.
●Validate the functionality of the end product according to the requirement specifications
●Involved in daily scrum meetings and implemented Scrum methodology.
●Experience in Gap Analysis of the AS-IS and TO-BE processes to identify and validate the requirements.
●Working closely with the development and QA teams for reviewing and clarification of requirements to arrive at a mutual acceptable level.
●Performing the approval of the Acceptance Criteria and review of the final web pages for missing or inconsistent data delivered by the QA team.
●Working collaboratively with Product Manager, Developers and QA teams in bi-weekly Sprint Demo sessions.
●Scripted rules for Data Validation.
●Worked on issue tracking and project planning with JIRA.
●Building timelines for various modules to ensure the timely delivery of various phases of copy docs and managing the docs to successful completion of various threads.
●Experience in Data sourcing.
Products worked on and achievements at Finca:
Marketplace - A M-Commerce product integrated in a digital wallet
●Worked as a Sr. Business Analyst for this product and lead a team of 3 IOS, 3 Android, 2 PHP backend developers with 1 system architect, 1 network engineer and 2 designers.
●First wallet integrated m-commerce in the native country and the first platform to reduce
●costs for merchants by 20%.
Payroll Plus - A cloud-based (SAAS) salary disbursement solution with embedded HR module
●Worked as a Sr. Business Analyst for this product with a team of 2 PHP developers and one
●85 companies are currently using Payroll Plus with the average volume of $ 155,000 disbursed
●through payroll plus every month in 500 wallets.
●Sales is growing by 20% every month with Payroll loans growing at the rate 20%.
SimSim Mobile App
●Branchless banking mobile wallet with under I minute account opening.
Environment: Scrum, AWS, PHP, Laravel, Draw.io, Axure RP, Invision, Figma, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), GAP Analysis, UML, Functional Testing.
IFS Group, Dubai, UAE February 2015 – October 2016
As a senior Business Analyst at Development Logix (IFSG llc), I was entrusted with a project from our valuable client from Dubai. It was actually a web application development, design and integrations of an idea that was to provide hourly and project-based maids online. I managed a dedicated team of 15 individuals and completed the project before deadline.
●Lead the requirements elicitation process working with external User Groups as well as internal Marketing and Sales.
●Facilitated creation of “as-is” and “to-be” Business Process Models using MS Visio.
●Worked together with the senior Technology Leadership and the Project Management Office (PMO) towards identifying process improvement opportunities.
●Use Agile / Scrum as the software development methodology
●Defined the UAT environment for the project.
●Performed Alpha & beta testing, contract acceptance testing, regulation acceptance testing, operational acceptance testing and black box testing.
●Facilitate creation of User Stories by breaking down Epics and subsequently building the Product Backlog in JIRA / Confluence.
●Facilitated Grooming Sessions towards prioritizing the user stories, thus creating the Release Backlog and the Sprint Backlog in JIRA / Confluence.
●Facilitated the daily stand-up Scrum meetings within a Sprint as the Scrum Master.
●Managed the Sprint and Release Burndown Charts within JIRA, thus tracking each Sprint and the overall Release from initiation to completion.
●Facilitated the Sprint Planning, Sprint Review, and Sprint Retrospective Meetings.
●Defined and maintained Product Roadmaps based on Product Strategy and Vision.
●Leading the concept development phase towards building Identity Governance products.
●Involved in finalizing the Test Plan, Test Strategy, Test Cases, Test Scripts, and Test Results for the SIT and UAT together with the QA Team.
●Finalized mapping between Test Cases and User Stories ensuring test coverage completeness.
●Masters of Business Administration (MBA in marketing) Lahore School of Economics, Pakistan