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Safety Customer Service

Trenton, NJ
October 25, 2018

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*** ****** ****** 732-***-****

Woodbridge, NJ 07095


A demonstrated leader with a proven record of delivering excellent results in the following areas:

Safety Management Operations Management Quality Improvement

Customer Service TQM Six Sigma


Department of Labor, OSHA, Trenton, NJ 2003-Present

Safety Compliance Officer

• Help employers and workers reduce on-the-job hazards and prevent injuries, illnesses and deaths in the workplace.

• Conducted 1158 safety inspections in the public sector, local, county and state

• Identify safety hazards and help improve safety awareness in the public sector

• Identify safety deficiencies via written safety plans

• Issued 887 Notice of Order to Comply

• Investigated 606 Whistleblower Law cases

• Review OSHA 300 log for accident trends and ensure OSHA guidelines are followed

• Successfully investigate 106 accidents resulting in fatalities

• Offer safety training to help prepare employers and employees in order to reduce injuries and accidents

• CPR/First Aid Certification

• FRA partnerships with State Rail Safety Programs

• Deep understanding of legal health and safety guidelines

• Ability in producing reports and developing relevant policies

• Good knowledge of data analysis and risk assessment

• Excellent organizational and motivational skills

• Outstanding attention to detail and observation ability

• Exceptional communication and interpersonal abilities

• Develop and execute health and safety plans in the workplace according to legal guidelines

• Prepare and enforce policies to establish a culture of health and safety

• Evaluate practices, procedures and facilities to assess risk and adherence to the law

• Conduct training and presentations for health and safety matters and accident prevention

• Monitor compliance to policies and laws by inspecting employees and operations

• Inspect equipment and machinery to observe possible unsafe conditions

• Investigate accidents or incidents to discover causes and handle worker’s compensation claims

• Recommend solutions to issues, improvement opportunities or new prevention measures

• Report on health and safety awareness, issues and statistics

• Encourage employers to adopt a committed approach to safety issues.

• The best way to address OSHA inspections is to prepare in advance.


629 Rahway Avenue 732-***-****

Woodbridge, NJ 07095

Federal Express Corporation, Newark Airport, Newark, NJ 1987-2003

General Manager (1992-2003)

• Identified training and development needs by analyzing organization results, job requirements, operational problems, plans and forecasts, and current training programs

• Improved safety conditions by investigating accidents, injuries, and hazards; built a rapport with and support for investigating and monitoring agencies; served as technical expert on safety committees and developed and recommended new safety and health policies

• Developed safety preparedness by developing and presenting safety training, including electrical, personal protective equipment, welding and cutting, evacuation, falls, lock-out and tag-out, machine guarding, hand tools, pressure vessels, water and wastewater operations, confined space entry, writing safety procedures, handling, storing and disposing of hazardous materials, hazardous communication, HAZCOM, safety orientations, DOT regulations, FAA regulations, OSHA regulations

• Maintained a safety reference library, fulfilling requests for information, maintaining operator certification currency and records and evaluating new equipment proposals

• Evaluated training and development effectiveness by assessing trainee performance; counseling managers and employees regarding future training and work restructuring

• Maintained knowledge of instructional technologies by attending workshops and reviewing publications, Six Sigma DMADV, DMAIC Process

• Achieved financial objectives by preparing the training and development budget, scheduling expenditures, approving educational requests, analyzing variances and initiating corrective actions

• Contributed to team effort by accomplishing related results as needed

• Conduct safety audits in the facility keeping abreast of any changes to laws and regulations that impact the organization


Upsala College BS, Business Administration


Presentation Skills, Tracking Budget Expenses, OSHA Training, Mentoring Compliance Safety & Health Officers Training Management Emphasizing Excellence, Coaching for Improved Performance, Quality Driven Management, Process Improvement, Six Sigma Green Belt.

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