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Marketing Communications, Video Editor, Photographer

Flower Mound, TX
October 24, 2018

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Andrew Scott

**** *** ***. ****** *****, TX. ****8 469-***-****

Account Executive Marketing Communications Specialist Creative communicator proficient collaborator evolved from professional career experience, education, technical development, and military training. Amid a firm premise for cultivating and enriching customer/client relations, business development, and remaining loyal to career growth. Core Competencies

Diverse Customer Service and Team Player

Exceptional Interpersonal Skills and Creative Communicator

Performance Oriented, Fast Paced, Detailed, and Organized

Technical Writer Skilled in AP Style and Critical Analysis

CRM, Salesforce, Social Media Marketing, and Design

Adobe Premier Pro, Lightroom, Photoshop

Microsoft Office, Excel, PowerPoint and Word

Conduct Web Meetings, Conferences and Presentations Professional Experience

Ethos Lending LLC. – Wholesale Account Executive, Irving, TX 2017 o Presented loan products, pricing, point of contact information o Corresponded with broker accounts on daily to ensure satisfaction o Trained mortgage brokers and loan officers on loan submission and fulfillment process o Set expectations for the loan process including submission, processing, underwriting, closing and funding o Managed sales pipeline and closing ratios at levels determined by leadership o Assisted in resolving customer issues & educated customers about the escalation process o Communicated with loan fulfillment centers as necessary to ensure production results o Participated in the training of other associates as needed State Farm Insurance - Sales / Client Representative, Flower Mound, TX 2014 – 2017 o Educated customers on home, auto, life, and health insurance including comparisons o Developed sales presentations and established sales objectives o Developed direct email, text, and call strategies to establish new relationships with apartment leasing centers o Quoted premiums and financial options to accommodate customer needs o Direct sales of all personal lines insurance products while providing extraordinary customer service o Service existing accounts using Customer Relationship Management (CRM) and ensure customer satisfaction o Identify cross-selling opportunities during retention calls Education

Bachelor of Arts, Communication Studies - University of North Texas 2017

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