CAREER OBJECTIVE
To secure a challenging position with a progressive organization offering the opportunity for growth
SUMMARY OF QUALIFICATIONS
Detail-oriented, efficient and organized professional with extensive experience in customer service
Possess strong analytical and problem-solving skills with the ability to make well thought out decisions
Resourceful in the completion of projects, effective at multi-tasking
Computer Skills: WordPerfect, Microsoft Word, Excel, Outlook, PowerPoint and Windows 7
PROFESSIONAL EXPERIENCE
2011-2015 BROCKTON NEIGHBORHOOD HEALTH CENTER Brockton, MA
2001-2004 Senior Registration Clerk/Referral Coordinator
Process referrals from primary care providers for specialty and ancillary care in a timely manner, prioritizing the referrals according to defined levels of urgency
Established and maintained relationships with identified service providers
Ensure consultation reports are received from the consulting provider
Courteously greeted and registered patients
Scheduled patient appointments and entrusted with daily cash
Assisted with interpreting and organizing medical records
2008-2011 APPLEONE TEMPORARY AGENCY Altamonte Springs, FL
Taxes & Financial Services Representative
Overseen the disbursements checks
Generated W2 and 1099 Forms
Answered and triaged telephone calls
Managed complete data entry
2004-2007 DORAL WOODS MANAGEMENT, INC. Kissimmee, FL
Reservation Coordinator Manager
Supervised 14 employees and prepared weekly schedules
Handled reservations and processed payments
1998-2004 LAW OFFICES OF ALBERT E. GRADY Brockton, MA
Legal Secretary
Assisted attorneys with court filings and preparation of legal documentation
Managed accounts payable/receivable, drafted pleadings, reception and filing
EDUCATION
MASSASOIT COMMUNITY COLLEGE, Brockton, MA, Associate of Science in Legal Administration, 1996
REFERENCES
Available upon request