Resume

Sign in

Customer Service Manager

Location:
Kissimmee, Florida, United States
Salary:
Open
Posted:
October 24, 2018

Contact this candidate

Resume:

CAREER OBJECTIVE

To secure a challenging position with a progressive organization offering the opportunity for growth

SUMMARY OF QUALIFICATIONS

Detail-oriented, efficient and organized professional with extensive experience in customer service

Possess strong analytical and problem-solving skills with the ability to make well thought out decisions

Resourceful in the completion of projects, effective at multi-tasking

Computer Skills: WordPerfect, Microsoft Word, Excel, Outlook, PowerPoint and Windows 7

PROFESSIONAL EXPERIENCE

2011-2015 BROCKTON NEIGHBORHOOD HEALTH CENTER Brockton, MA

2001-2004 Senior Registration Clerk/Referral Coordinator

Process referrals from primary care providers for specialty and ancillary care in a timely manner, prioritizing the referrals according to defined levels of urgency

Established and maintained relationships with identified service providers

Ensure consultation reports are received from the consulting provider

Courteously greeted and registered patients

Scheduled patient appointments and entrusted with daily cash

Assisted with interpreting and organizing medical records

2008-2011 APPLEONE TEMPORARY AGENCY Altamonte Springs, FL

Taxes & Financial Services Representative

Overseen the disbursements checks

Generated W2 and 1099 Forms

Answered and triaged telephone calls

Managed complete data entry

2004-2007 DORAL WOODS MANAGEMENT, INC. Kissimmee, FL

Reservation Coordinator Manager

Supervised 14 employees and prepared weekly schedules

Handled reservations and processed payments

1998-2004 LAW OFFICES OF ALBERT E. GRADY Brockton, MA

Legal Secretary

Assisted attorneys with court filings and preparation of legal documentation

Managed accounts payable/receivable, drafted pleadings, reception and filing

EDUCATION

MASSASOIT COMMUNITY COLLEGE, Brockton, MA, Associate of Science in Legal Administration, 1996

REFERENCES

Available upon request



Contact this candidate