Human Resources Customer Service

Luz Celeste Rodríguez

Marina St. Num. *** Coco Beach, Rio Grande, PR 00745

787-***-****

**************@*****.***

Career Goals:

To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people. Professional Experience:

First Medical, Luquillo Service Representative2016 (Temporary) First Medical, Luquillo Service Representative 2015 (Temporary) Attend subscribers (government employees) in the medical plan renewal. Promote and sale the First Medical Direct Payment Plan.

JCPenney, Carolina Sales and Cashier 2013

Selling and providing good customer service.

Census 2010, Rio Grande Crew Leader Assistance 2010 Assist the crew leader to ensure work was completed according to procedures and on schedule. Met daily with enumerators to assign work and conduct quality control on their paperwork to ensure accuracy and completeness. Builder Square, Carolina Human Resource Officer 1997 – 1998 Plan and manage recruitment and selection of staff. Conduct new employee orientation. Identify and manage training and development needs for employee. Administer human resources policies, procedures, employee compensation and benefits. Administer employee discipline processes and conduct exit interviews. Builder Square, Carolina Inventory Control Clerk 1995-1997 Gather information and maintain records on the amount of the stock on hand. Use a filing system and a computerized inventory system. Prepare and maintain files and reports on inventory balances, prices and shortages. Gonzalez Padín, Carolina Human Resources 1987 – 1995 Maintains and enhances the organization ́s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs and practice. Education:

BBA Major in HR U.P.R Rio Piedras 1987

Skills and Abilities:

Costumer service oriented and excellent interpersonal skills. Very organized, responsible and honest. Comfortable handling computers, self-motivated and availability schedule .