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Customer Service Information Technology

New York, NY
October 24, 2018

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Alexander T. Jones, Ed.D.



Specializing in educational technology and leadership EDUCATION

University of New England, Biddeford ME Ed.D.

MAY 2017

Dissertation: Amalgamating Information Technology With Library Services In The School Environment: A Learning Commons Transformative Model.

Columbia University,New York, NY M.A.

May 2011

Instructional Technology & Media

University of Michigan,Ann Arbor, MI B.A.

December 2004

Emphases in Computers, Graphic Design, Film & Video EXPERIENCE

The Birch Wathen Lenox School, New York, NY

Associate Director of Technology


● Develop training materials and procedures in the proper use of hardware and software.

● Maintain system wide network architecture and support.

● Develop and update project plans for information technology objectives, technologies, systems, policies, and assurances.

● Research and test new educational technologies, hardware, software, cloud, and other..

● Maintain security surveillance system.

● Designed FileMaker checkpoint egress and ingress system including Android app (BWLID).

● Design and implement all building-wide digital signage hardware, software, and content.

● Designed, implemented and oversee the Makerspace (3D Printers, SKILLS

Project planning

Administrative Leadership

Makerspace & Tinkering

Rapid Prototype & 3D Printing

Cisco server support


MITxPRO: Cybersecurity:

Technology, Application and

Policy. 2018. Certificate:



CNC Machine, Servers, Tools

● Lead all Cyber Security procedures and protocols as well as maintain server, desktop, and mobile device support.

● Oversee all telecommunications..

● Redesigned 4 educational spaces both structurally and functionally introducing innovative modular abilities. Teachers College, Columbia University, New York, NY Career Services Technology Project Assistant

SEPTEMBER 2008 - MAY 2009

● Managed the transition of online student registration process for career counseling and job seeking.

● Managed special projects including student and employer brochure development, and faculty newsletter design.

● Maintained web portal content and design.

University of Michigan Biological Station, Pellston, MI Computer Consultant

MAY 2007 - AUGUST 2010 (Seasonal)

● Supported over 300 students, faculty, and staff in the use of various computer software programs, hardware.

● Installed fiber cable for the backend network.

● Tier II desktop and mobile device support. Field support, including installing equipment on 200 ft tower.

● Produced the stations centennial celebration video. University of Michigan Hospital, Ann Arbor, MI

Biomechanical 3D Modeler

Automotive Crash Injury Research and Engineering Network

(CIREN) Coordinator.

2007 - 2008

● Served as Project Manager for multi-million dollar automotive accident research affiliated with JARI and Toyota.

● Designed anatomically accurate human body computer models for use in supercomputer automotive accident simulations.

● Assisted with technical support of General Motors Engineer Fellows.

● Developed website for



(LCTM) IN A PRIVATE K-12 SCHOOL., INTED2018 Proceedings, pp. 1514-1522. ISBN: 978-84-697-9480-7.

Jones, A.T. (2017). Amalgamating Information Technology With Library Services In The School Environment: A Learning Commons Transformative Model (Doctoral dissertation). Retrieved from

Jones A, (2016) A CASE STUDY OF MERGING INFORMATION TECHNOLOGY WITH LIBRARY SERVICES IN A METROPOLITAN VERTICAL SCHOOL BY USE OF THE LEARNING COMMONS TRANSFORMATIVE MODEL, EDULEARN16 Proceedings, pp. 7972-7977. ISBN: 978-84-608-8860-4. Holcombe, S., Ejima, S., Huhdanpaa, H., Jones, A., & Wang, S. C. (2008) RIBCAGE CHARACTERIZATION FOR FE USING AUTOMATIC CT PROCESSING, 2008 IEEE International Symposium on Biomedical Imaging: From Nano to Macro. doi:10.1109/ISBI.2008.4541079. CONFERENCES ATTENDED

NYSAIS Teaching With Technology Conference (TWT18) - April 2018 International Technology, Education and Development Conference (INTED2018) - May 2018 NYSAIS Education and Information Technology Conference (NEIT18) - January 2018 NYSAIS Education and Information Technology Conference (NEIT17) - January 2017 NYSAIS Education and Information Technology Conference (NEIT15) - January 2015 NYSAIS: Helping Students Find Meaning and Vitality in School - December 2015

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