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Customer Accounts Receivable

Minneapolis, MN
October 24, 2018

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Brenda Velander

Brooklyn Center 763-***-****

Accounts Receivable (AR) Specialist

Process A/R for multiple divisions Increase cash collection Decrease aging A/R

Ø Highly analytical accounts receivable (A/R) professional with a thorough knowledge of accounting, billing and collections systems, processes and best practices.

Ø Proactive accounts manager combining financial management skills with the ability to make sound decisions regarding the proper handling of customer accounts.

Ø Experience optimizing the A/R function by improving procedures and controls. Proven ability to determine root cause of issues and recommend viable improvements.


Ø Accounts Receivable

Ø Billing

Ø Invoice Statements Ø Financial Records & Reporting

Ø Deposit Verification

Ø Spreadsheets & Journal Entries Ø Transaction Processing

Ø Collections

Ø Customer Communications

Tech Skills: Excel, Microsoft, Power Point

Professional Experience

INTERSTATE POWER SYSTEMS Dealerships for and repairs for semi’s

Accounts Receivable Specialist, 2007-2017

Maintain A/R records; prepare statements, bills and invoices; process payments; respond to customer inquiries regarding account status; and reconcile expenses to general ledger.

Ø DSO Improvement: Slashed average days sales outstanding (DSO) from 96 to <30, significantly improving cash flow.

Ø Aged Receivables Improvement: Reduced aged receivables. Revamped A/R procedures and filing systems, created spreadsheets to enhance tracking of receivables, followed up on open accounts and negotiated with clients during collection calls.

Ø Financial Controls: Saved thousands of dollars by creating a system to identify duplicate credits and revamping the merchandise-return authorization process.

Ø Monthly Close: Delivered accurate and on-time monthly financial closing for A/R functions.

FRONTIER CHARTERS Bus Charter Business

Accounts Receivable Clerk, 2004-2005

Assisted controller in creating and implementing new financial systems, procedures and policies to strengthen controls and streamline A/R processes.

Ø Billing Automation: Automated previously manual invoicing process, accelerating customer payments and improving billing accuracy by more than 15%.

Ø Efficiency Gains: Created new procedures for updating license needed for the travel business.

Ø Customer Relations: Nurtured healthy customer relationships to ensure timely payments.


EDISON HIGH Graduated, went to seminars and received certificates

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