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Project Manager

Kenner, LA
October 24, 2018

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Jana M Smith

** *** ******

Kenner, LA, *****



Extensive experience in coordination participation in all phases of the Project Lifecycle spanning budgeting, vendor negotiations, analysis and contract management. Adept at timely understanding of new tools and concepts using resourceful initiative to ensure deliverables on schedule. Detail oriented and passionate about quality and customer satisfaction. Proven record of improving efficiency and productivity through automation and process improvement. Approach challenging tasks with dedication and a positive attitude. Analytical, articulate, diligent, enthusiastic self-starter.

Core Competencies

Proven ability to effectively prioritize and multi-task at all levels with minimal direction

Effective coordination of team communication and project information ensuring timely deliverables

Manages client services and vendor relationships with proficiency

Successfully design and maintain project trackers resulting in cohesive reporting measures

Provide computer and user support, troubleshoot and resolve network issues

Knowledgeable in Agile development techniques within agile framework.

oDatabase and Software Skills Atlassian Products - JIRA / Confluence / Tableau – Proficient

oMicrosoft Excel 2003, 2007, 2010 – Advanced – V-Lookups, Pivot Tables, Complex Formulas & Arguments, Formatting

oMicrosoft 2003, 2007, 2010 – Proficient – Word, PowerPoint, Outlook, MS Project, Access

oPrimavera – Intermediate

oSharePoint - Proficient

oSite Handler – Advanced – Report generation, create and format data, import and export records and information

oSiterra – Proficient

oCASPR – Proficient

oSAP – Proficient

oSRM – Proficient

Education and Training

New Horizons

1/2005 - 12/2008

Microsoft Office:

Microsoft Excel, Word, Access, PowerPoint, Project, Visio - Advanced Courses

Design/Web Authoring:

Photoshop, Flash, InDesign, Illustrator, Fireworks, Dreamweaver - Advanced Courses

HTML 4:01: Web Authoring - I, II, III

North Harris County College, Houston, TX

9/1981 - 5/1984

Associate of Science in Nursing

University of New Orleans

9/1980 - 5/1981

Business Administration and Management, General

Professional Experience

Strategic Consulting Oct 2011 to Present

Fannie Mae via CGI May 2017 to Present

Project Manager/Scrum Master

Managed twelve projects delivered to production during the last 15 months.

Plan course of projects including milestones and deliverables, use of technology and tools and document in project plan, following established project management methodology from initiation approval to product delivery.

Engage with business, application, infrastructure, technology, and integration staff to plan and organize desired functionalities to solve customer needs and deliver value.

Facilitate Project Status Report including milestones to impacted stakeholders to highlight progress and identify risks.

Responsible for defining and prioritizing the product backlog so as to streamline the execution of program priorities.

Work with key stakeholders to define customer testing and rollout approach

Responsible for compiling, reviewing and delivering Program level deliverables.

Facilitate daily stand-ups and communication on work progress with key stakeholders

Designed and maintain two Organizations JIRA and Confluence Environment for easy access and cross team collaboration while providing overview tools to track progress.

Utilize project coordination expertise and tools to support upstream and downstream teams throughout SDLC.

Facilitate the discussions of complex, high value IT delivery projects that require the coordination of development work or technology work on multiple platforms to achieve desired functionality.

Communicate committed stories for the ongoing Kanbans to backlog owners and stakeholders

Facilitate impediment resolution. Act as a conduit to other teams which the team is interacting.

Data Consultant – Various Clients Oct 2011 to April 2017

Coordinated with Management and Data Management Teams to maximize reporting tools

Analyze Client’s software to utilize what they have available to expand their reporting capability

Recommend procedures to streamline reporting for improved efficiency

Utilizing Excel software to create and develop various automated professional grade reporting tools for Customer reporting and In-house Managing of project status, labor, budgets, inventory, etc.

Train clients and users on maintaining automated reports

Utilizing MS Project and Power Point to create professional grade reports and presentations

Nexius Fusion via K-Force Jul 2013 to Dec 2013

Project Controls Analyst

Develop Document Close Out Deliverable process for startup Tower Company

Develop Document Manual for AT&T LTE Closeout Packages

Prepare Start Up Documentation Packages for Tower Crews

Continuously audit site folders for updates and additions

Facilitate conversations with Managers and Leads around missing documents

Analyze Project Deliverable Status and coordinate the execution of missing items

Support Director, Project Manager, Field Construction Managers and Tower Leads

Compile and maintain closeout document tracker

Compile and maintain project documentation via Box

Validate the accuracy of closeout documents

Ericsson, Inc. via Fusion Solutions, Inc. Sep 2010 to Oct 2011

Project Coordinator

(ATT Northern CA, Sprint Network Vision Projects)

Creation and development of automated complex project reporting tools for high-end reporting to customer and mid level project management

Streamlined processes with data management team

Support Program Manager, Project Manager, Construction, and Site Acquisition teams. Daily responsibilities include routine administrative functions, scheduling meetings, and other special projects as needed

Coordinated team events by handling bookings, developing schedules, and creating PowerPoint presentations

Documented and track all project deliverables by interfacing with project staff to ensure timely data entry and real time status reporting

Worked closely with Teams to ensure project progress on schedule

Prepared status reports for management, client, project documentation or others and modified schedules or plans

Responsible for establishing and maintaining a filing system that documents all project activity

Request and evaluate vendor quotes

Processed vendor purchase orders and change orders in SRM

Materials clean up and tracking as well as ordering and invoicing of materials to complete site growth and or integration

Procure all materials required on a site by site case through various vendors

Daily interface with the client via phone and face to face

Work daily with Corporate Finance on budgets, payment milestones, change orders and staffing issues

Administration and coordination of mailings, requisitions, project requests, trackers and meetings

Pull daily data dumps, compile reports and track action items

Validate accuracy of Compliance reports

Update CASPR with milestone information for all AT&T turfing projects

Created and updated milestones in Siterra

Created custom reports in Site Handler

Submitted closeout packages into Site Handler and Siterra

Submitted client required documentation packages into Ericsson online database

Responsible for coordinating communication between Customer and Construction and Site Acquisition Staff

Managed Radio Frequency Data Sheet distribution from client, tracking and storage

Managed project dates, milestones and trackers.

Strategic Media, LLC Jan 1990 – Aug 2010

Owner/Director: Full Service Marketing Agency

(New Orleans, LA)

Maintained multiple high-end client base, coordinating many types of functions, collaboration with multiple teams, managing client and vendor relations

Promote powerful integration of all agency's elements into cohesive, brand building programs

Coordinated event planning relating to expos, promotional activities, charity functions, and internal gatherings

Project management responsible for planning, execution and delivery adverting budgets

Produce/Direct Television and Radio Commercials

Negotiated TV, Radio, and Print venue advertising rates, confirmed accuracy of flights

Negotiated contractor rates for clients

Implemented procedures for comprehensive advertising analysis

Responsible for increasing the level of new business

oResearch Data and Analyze for new locations

oNegotiated leasing terms with landlords

oFacilitated Zoning/Building Permits/Documents Required for NTP

Implemented programs for clients to increase sales closure

Supervised 4 full-time employees and contracted production crews and graphic artists

oDaily scheduling for multiple teams and projects

Accounts Receivable/Payable, Payroll, Invoicing, and Purchase Orders

oRequest and evaluate vendor quotes

oProcessed vendor purchase orders and change orders

oMaterials clean up and tracking as well as ordering and invoicing of materials to complete project

oProcure all materials required on a site by site case through various vendors

Daily interface with the client via phone and face to face

General Ledger, Financial Statements, and Budgeting

References – Available upon Request

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