Jana M Smith
Kenner, LA, *****
ac7hh7@r.postjobfree.com
Summary
Extensive experience in coordination participation in all phases of the Project Lifecycle spanning budgeting, vendor negotiations, analysis and contract management. Adept at timely understanding of new tools and concepts using resourceful initiative to ensure deliverables on schedule. Detail oriented and passionate about quality and customer satisfaction. Proven record of improving efficiency and productivity through automation and process improvement. Approach challenging tasks with dedication and a positive attitude. Analytical, articulate, diligent, enthusiastic self-starter.
Core Competencies
Proven ability to effectively prioritize and multi-task at all levels with minimal direction
Effective coordination of team communication and project information ensuring timely deliverables
Manages client services and vendor relationships with proficiency
Successfully design and maintain project trackers resulting in cohesive reporting measures
Provide computer and user support, troubleshoot and resolve network issues
Knowledgeable in Agile development techniques within agile framework.
oDatabase and Software Skills Atlassian Products - JIRA / Confluence / Tableau – Proficient
oMicrosoft Excel 2003, 2007, 2010 – Advanced – V-Lookups, Pivot Tables, Complex Formulas & Arguments, Formatting
oMicrosoft 2003, 2007, 2010 – Proficient – Word, PowerPoint, Outlook, MS Project, Access
oPrimavera – Intermediate
oSharePoint - Proficient
oSite Handler – Advanced – Report generation, create and format data, import and export records and information
oSiterra – Proficient
oCASPR – Proficient
oSAP – Proficient
oSRM – Proficient
Education and Training
New Horizons
1/2005 - 12/2008
Microsoft Office:
Microsoft Excel, Word, Access, PowerPoint, Project, Visio - Advanced Courses
Design/Web Authoring:
Photoshop, Flash, InDesign, Illustrator, Fireworks, Dreamweaver - Advanced Courses
HTML 4:01: Web Authoring - I, II, III
North Harris County College, Houston, TX
9/1981 - 5/1984
Associate of Science in Nursing
University of New Orleans
9/1980 - 5/1981
Business Administration and Management, General
Professional Experience
Strategic Consulting Oct 2011 to Present
Fannie Mae via CGI May 2017 to Present
Project Manager/Scrum Master
Managed twelve projects delivered to production during the last 15 months.
Plan course of projects including milestones and deliverables, use of technology and tools and document in project plan, following established project management methodology from initiation approval to product delivery.
Engage with business, application, infrastructure, technology, and integration staff to plan and organize desired functionalities to solve customer needs and deliver value.
Facilitate Project Status Report including milestones to impacted stakeholders to highlight progress and identify risks.
Responsible for defining and prioritizing the product backlog so as to streamline the execution of program priorities.
Work with key stakeholders to define customer testing and rollout approach
Responsible for compiling, reviewing and delivering Program level deliverables.
Facilitate daily stand-ups and communication on work progress with key stakeholders
Designed and maintain two Organizations JIRA and Confluence Environment for easy access and cross team collaboration while providing overview tools to track progress.
Utilize project coordination expertise and tools to support upstream and downstream teams throughout SDLC.
Facilitate the discussions of complex, high value IT delivery projects that require the coordination of development work or technology work on multiple platforms to achieve desired functionality.
Communicate committed stories for the ongoing Kanbans to backlog owners and stakeholders
Facilitate impediment resolution. Act as a conduit to other teams which the team is interacting.
Data Consultant – Various Clients Oct 2011 to April 2017
Coordinated with Management and Data Management Teams to maximize reporting tools
Analyze Client’s software to utilize what they have available to expand their reporting capability
Recommend procedures to streamline reporting for improved efficiency
Utilizing Excel software to create and develop various automated professional grade reporting tools for Customer reporting and In-house Managing of project status, labor, budgets, inventory, etc.
Train clients and users on maintaining automated reports
Utilizing MS Project and Power Point to create professional grade reports and presentations
Nexius Fusion via K-Force Jul 2013 to Dec 2013
Project Controls Analyst
Develop Document Close Out Deliverable process for startup Tower Company
Develop Document Manual for AT&T LTE Closeout Packages
Prepare Start Up Documentation Packages for Tower Crews
Continuously audit site folders for updates and additions
Facilitate conversations with Managers and Leads around missing documents
Analyze Project Deliverable Status and coordinate the execution of missing items
Support Director, Project Manager, Field Construction Managers and Tower Leads
Compile and maintain closeout document tracker
Compile and maintain project documentation via Box
Validate the accuracy of closeout documents
Ericsson, Inc. via Fusion Solutions, Inc. Sep 2010 to Oct 2011
Project Coordinator
(ATT Northern CA, Sprint Network Vision Projects)
Creation and development of automated complex project reporting tools for high-end reporting to customer and mid level project management
Streamlined processes with data management team
Support Program Manager, Project Manager, Construction, and Site Acquisition teams. Daily responsibilities include routine administrative functions, scheduling meetings, and other special projects as needed
Coordinated team events by handling bookings, developing schedules, and creating PowerPoint presentations
Documented and track all project deliverables by interfacing with project staff to ensure timely data entry and real time status reporting
Worked closely with Teams to ensure project progress on schedule
Prepared status reports for management, client, project documentation or others and modified schedules or plans
Responsible for establishing and maintaining a filing system that documents all project activity
Request and evaluate vendor quotes
Processed vendor purchase orders and change orders in SRM
Materials clean up and tracking as well as ordering and invoicing of materials to complete site growth and or integration
Procure all materials required on a site by site case through various vendors
Daily interface with the client via phone and face to face
Work daily with Corporate Finance on budgets, payment milestones, change orders and staffing issues
Administration and coordination of mailings, requisitions, project requests, trackers and meetings
Pull daily data dumps, compile reports and track action items
Validate accuracy of Compliance reports
Update CASPR with milestone information for all AT&T turfing projects
Created and updated milestones in Siterra
Created custom reports in Site Handler
Submitted closeout packages into Site Handler and Siterra
Submitted client required documentation packages into Ericsson online database
Responsible for coordinating communication between Customer and Construction and Site Acquisition Staff
Managed Radio Frequency Data Sheet distribution from client, tracking and storage
Managed project dates, milestones and trackers.
Strategic Media, LLC Jan 1990 – Aug 2010
Owner/Director: Full Service Marketing Agency
(New Orleans, LA)
Maintained multiple high-end client base, coordinating many types of functions, collaboration with multiple teams, managing client and vendor relations
Promote powerful integration of all agency's elements into cohesive, brand building programs
Coordinated event planning relating to expos, promotional activities, charity functions, and internal gatherings
Project management responsible for planning, execution and delivery adverting budgets
Produce/Direct Television and Radio Commercials
Negotiated TV, Radio, and Print venue advertising rates, confirmed accuracy of flights
Negotiated contractor rates for clients
Implemented procedures for comprehensive advertising analysis
Responsible for increasing the level of new business
oResearch Data and Analyze for new locations
oNegotiated leasing terms with landlords
oFacilitated Zoning/Building Permits/Documents Required for NTP
Implemented programs for clients to increase sales closure
Supervised 4 full-time employees and contracted production crews and graphic artists
oDaily scheduling for multiple teams and projects
Accounts Receivable/Payable, Payroll, Invoicing, and Purchase Orders
oRequest and evaluate vendor quotes
oProcessed vendor purchase orders and change orders
oMaterials clean up and tracking as well as ordering and invoicing of materials to complete project
oProcure all materials required on a site by site case through various vendors
Daily interface with the client via phone and face to face
General Ledger, Financial Statements, and Budgeting
References – Available upon Request