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Executive Assistant Customer Service

Ball Ground, GA
October 24, 2018

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Kathleen Gilbert Keller

*** ******* ** 706-***-****

Ball Ground, GA 30107

EXPERIENCE ATLANTIC COAST CONSERVANCY, INC., Jasper, GA Director of Operations, July 2015 – December 2017

Secretary/Treasurer of the Board of Directors, January 2010 – July 2015

• Co-founded nonprofit conservation land trust growing its assets to over $1billion in cash and real estate in eight years

• Managed finances and reporting of corporation and its associated companies in Alabama, Louisiana, Mississippi, Tennessee, and Florida

• Assisted CEO with execution of complex land conservation transactions and fee simple donations of property

• Maintained payroll/benefits for employees, including payroll and payroll taxes, insurance, 403(b) plan, and other personnel associated tasks

• Designed marketing materials for educational opportunities and seminars, information for financial planners, and for the general public ENVIRONMENTAL RESEARCH AND MAPPING FACILITY, LLC, Jasper, GA Financial Administrator, January 2010 – October 2017

• Responsible for all accounting operations for environmental consulting firm with annual income of $1 million


Administrative Specialist for Admissions, School of Nursing, November 2010 – June 2011

• Coordinated applications, test scores, and academic records for all applicants to competitive, nationally ranked, Associate of Nursing (ASN) program

• Served as primary contact for 500+ pre-nursing undergraduate students

• Recommended changes to admissions policies and procedures that contributed to enhanced functionality of the department

• Managed clinical experience placement of ASN students in area health care facilities UNIVERSITY OF NORTH GEORGIA, Dahlonega, GA

Department Administrator, Department of Psychology/Sociology and Masters Program in Community Counseling, October 2007 – November 2010

• Supported Department Head in daily operation of department with minimal supervision

• Assisted three graduate and 11 undergraduate level faculty members, and over 350 undergraduate/graduate students

• Guided new undergraduate and graduate students with advisement and planning of their initial course of study

• Monitored and maintained monthly expenses for department, reconciled expenses charged to various accounts, and suggested reallocation of funds as appropriate DERTHICK, HENLEY & WILKERSON, ARCHITECTS, PLLC, Chattanooga, TN Administrative Manager/Financial Secretary, April 2000 – August 2007

• Controlled all aspects of Accounts Payable/Receivable including management of contractor pay applications, change orders, client contracts and percentage based payments to consulting engineers for partnership with annual revenue over $3 million

• Maintained payroll/benefits information for employees, processed semi-monthly payroll, and coordinated health insurance and 401(k) plans Kathleen Gilbert-Keller Page 2


Program Accounting Administrator/MIS Support, July 1994 – February 2000

• Responsible for statistical program reporting for private nonprofit organization with annual budget in excess of $3.5 million

• Assisted in development of new database program uniting three separate systems for donors, volunteers and clients

• Prepared monthly reimbursement reports for Meals on Wheels, in-home care, congregate nutrition, and adult day care serving over 1,000 individuals daily

• Maintained donor database in excess of 8,000 individuals

• Assisted Fundraising Coordinator in fundraising activities including annual drive, capital campaign, and special events

• Submitted accounting and activity reports to county agencies, private foundations, and state funding sources

• Provided computer support through staff instruction, developing program specific applications, and assisting MIS Coordinator as needed EDUCATION

UNIVERSITY OF NORTH CAROLINA AT CHAPEL HILL, Chapel Hill, NC Bachelor of Arts in Public Policy Analysis, 1989

• Emphasis in Communication and Information Policy NORTH GEORGIA UNIVERSITY, Dahlonega, GA

Master of Public Administration curriculum (degree in progress) Academic Paper Presentations:

• GA Association of Public Administrators Conference, Kennesaw State University, Kennesaw, GA

Where are the Trees? A Rational Approach to Georgia’s Lack of Greenspace

• GA Association of Public Administrators Conference, Augusta State University, Augusta, GA

Your Goals of Excellence Conflict with My Status Quo: One Nonprofit Organization’s Executive Director – Board of Directors Conflict DUKE UNIVERSITY CONTINUING EDUCATION, Durham, NC

Certification in Non-Profit Management, 1998


Certificate in Essentials of Business for Nonprofit Organizations, 2016 ADDITIONAL ACTIVITIES

• Ball Ground Business and Community Association Member

• Jasper Merchants Association Member

• United Way of Forsyth Co. (NC) Loaned Executive (1998)

• Winston Salem Chamber of Commerce, Leadership Winston-Salem (NC) (1998)

• Former Advisor, UNG Alpha Phi Omega, Alpha Zeta Nu Chapter (2007 –2009)

• Former UNG Student Board of Review and Grievance Panel Member (2007 – 2009)

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