GENERAL STORE MANAGER KEYHOLDER
SHOE DEPT ENCORE #16 SHOE DEPT ENCORE #1605
*** *. ****** **** ********** 1710 BRIARGATE BLVD. #321
MCALESTER, OK 74501 COLORADO SPRINGS, CO 80920
*Developed teams of between 10-14 members to maintain a successful store location
for 18 years.
*Maintained store visual, merchandising, and loss prevention standards.
*Continuously created sales techniques and trained current and new team members on
*Tracked payroll expenses and kept them within company paramotors to maintain profit
May 1995 – July 2000
GENERAL STORE MANAGER
MCALESTER, OK 74501
*Responsible for selection, recruitment and performance assessments of all associates.
*Trained, motivated, and supervised team members in all aspects of store operations.
*Maintained store loss prevention, merchandising, and visual standards.
April 1993 – May 1995
508 S. GEORGE NIGH EXPRESSWAY
MCALESTER, OK 74501
*Leadership through shift manager on duty.
*Maintained food preparation and holding standards to meet company expectations.
*Responsible for opening and closing procedures.
1991 – 1993
NIGHT AUDITOR / FRONT DESK CLERK
DAYS INN AND SUITES
801 WEST CHAMPAIGNE AVE.
RANTOUL, IL 61866
*Posted charges for room rentals.
*Made reservations by phone and computer for guests.
*Operated switchboard to forward incoming calls to guests and set wakeup calls.
*Processed incoming and outgoing guests.
1992 – 1993
BG’S PANCAKE AND STEAK HOUSE
RR 136 RANTOUL, IL 61866
Waited tables, served food, cleaned
MAY 1990 - AWARDED DIPLOMA Crowder High School, Crowder oklahoma
Graduated in the top 7% of my class with a gpa of 3.87. Participated for numerous years in a program called “Gifted and Talented” for advanced students. Named to “Who’s Who Among American High School Students” 4 consecutive years. Participated in numerous curriculum contests on my school’s behalf and was awarded placements in multiple subjects.
Multi-tasking and organization skills
Exceptional customer service and interpersonal communication skills
Pos operations and cash handling
Jim Tracy, District Supervisor- Shoe Show Inc. (my immediate supervisor in my 1st store)
Paula Ellis, Store Manager-Shoe Dept Encore (ex employee and my replacement in my 1st store)
Vanessa Miller, Teacher (ex employee)
Linda Reed, Cashier (ex employee)