EXPERIENCE:

JULY **, **** – CURRENTLY EMPLOYED

GENERAL STORE MANAGER KEYHOLDER

SHOE DEPT ENCORE #16 SHOE DEPT ENCORE #1605

*** *. ****** **** ********** 1710 BRIARGATE BLVD. #321

MCALESTER, OK 74501 COLORADO SPRINGS, CO 80920

*Developed teams of between 10-14 members to maintain a successful store location

for 18 years.

*Maintained store visual, merchandising, and loss prevention standards.

*Continuously created sales techniques and trained current and new team members on

their use.

*Tracked payroll expenses and kept them within company paramotors to maintain profit

margin expectations.

May 1995 – July 2000

GENERAL STORE MANAGER

PAYLESS SHOESOURCE

MCALESTER, OK 74501

*Responsible for selection, recruitment and performance assessments of all associates.

*Trained, motivated, and supervised team members in all aspects of store operations.

*Maintained store loss prevention, merchandising, and visual standards.

April 1993 – May 1995

SHIFT MANAGER

TACO BELL

508 S. GEORGE NIGH EXPRESSWAY

MCALESTER, OK 74501

*Leadership through shift manager on duty.

*Maintained food preparation and holding standards to meet company expectations.

*Responsible for opening and closing procedures.

1991 – 1993

NIGHT AUDITOR / FRONT DESK CLERK

DAYS INN AND SUITES

801 WEST CHAMPAIGNE AVE.

RANTOUL, IL 61866

*Posted charges for room rentals.

*Made reservations by phone and computer for guests.

*Operated switchboard to forward incoming calls to guests and set wakeup calls.

*Processed incoming and outgoing guests.

1992 – 1993

SERVER

BG’S PANCAKE AND STEAK HOUSE

RR 136 RANTOUL, IL 61866

Waited tables, served food, cleaned

EDUCATION

MAY 1990 - AWARDED DIPLOMA Crowder High School, Crowder oklahoma

Graduated in the top 7% of my class with a gpa of 3.87. Participated for numerous years in a program called “Gifted and Talented” for advanced students. Named to “Who’s Who Among American High School Students” 4 consecutive years. Participated in numerous curriculum contests on my school’s behalf and was awarded placements in multiple subjects.

SKILLS

Multi-tasking and organization skills

Exceptional customer service and interpersonal communication skills

Pos operations and cash handling

Inventory control

Visual merchandising

REFERENCES

Jim Tracy, District Supervisor- Shoe Show Inc. (my immediate supervisor in my 1st store)

870-***-**** cell

Paula Ellis, Store Manager-Shoe Dept Encore (ex employee and my replacement in my 1st store)

918-***-**** cell

918-***-**** home

Vanessa Miller, Teacher (ex employee)

918-***-**** cell

Linda Reed, Cashier (ex employee)

918-***-**** cell

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