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Customer Service Human Resources

Edison, NJ
October 25, 2018

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Alicia Hawkins

Human Resources Professional

* ****** ****** ***** *** C

Edison, NJ 08820



Recruitment and Staffing

Onboarding Management

Employment Verification

Regulatory Compliance

Employee Resolution

Office Administration

Project Management

High Volume Sourcing of Talent

HRIS – Applicant Tracking (ATS)

Processing New Hire Paperwork

Employment Verification

File Management

Data Input of Employee Information

HR Reporting


Easterseals New Jersey, East Brunswick, NJ July 2018 - Current

Talent Acquisition Specialist – Contract Assignment

Easterseals is a not-for-profit national disability service organization with approximately 2,400 employees throughout the state of New Jersey. Reported to the Director of Talent Management

Assisted in the strategic direction and operational plans for high volume sourcing and hiring of qualified talent that meets regulatory standards in accordance to funding sources

Participated in developing an innovative sourcing strategy that includes identifying multiple web sources to reach a wide net of potential candidates

Monitored and maintained up to 90 open job requisitions through the ATS program. Provided reports; collaborated with hiring managers; updated system information through Beyond Pay (an ATS software)

Tracked Employee Referral rewards program to ensure payments were on time.

Conducted phone interviews; emailed new hire packets in a timely manner

Made job offers and followed up with new hires to ensure attendance in weekly new hire orientation. Ensured each new hire completed pre-employment testing.

The Robertet Group, Piscataway, NJ April 2018 – July 2018

An International Flavor and Fragrance Company

Applications Lab Assistant- Contract Assignment

Handled large scanning projects into an automated system. Performed various office support not limited to mail; heavy data entry; customer service

Ashley’s Home, Store Edison, NJ November 2017 – December 2017

Human Resources Assistant – Contract Assignment

Performed all HR administrative functions of an HR department for the northeast retail locations. Supported two HR Business Partners

Conducted background check; completed I-9’s.

Entered new hire employee information into the HRIS system.

Alicia Hawkins Page 2

Human Resources Professional

Ashley’s Home, Store cont’d

Processed employee changes including but not limited to terminations and updates to employee profiles.

Verification of Employment

Handle all unemployment inquiries with the state


CRM (Salesforce), HRIS (Beyond Pay & ADP), Strong Microsoft Office Suite; Technical Support; Google Drive Programs


24 credits towards a Bachelor of Art s degree in Sociology/ University of Delaware

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