Bhadri Damodaran

Sr. Manager – Projects Delivery and Client Engagement

AREA OF EXPERTISE

Project/Delivery Management

Quality Engineering & Assurance

Product/Business Analysis

Automation, Performance Testing

Accessibility, Security Testing

Web Services/API Testing

Business Process Assurance

Agile/TestOps Implementation

Risk Based Testing

Change/Release Management

KEY COMPETENCIES & SKILLS

Business

Delivered new business propositions to maximize the value and ROI to the business and to our clients.

Innovated and Implemented technical solutions and delivered cost savings.

Showcased and delivered IP’s, Accelerators/Tools, frameworks for customers such as Model Based Test Design, CRAFT automation Framework, AutoIT, BDD Selenium Cucumber Framework.

Produced winning RFPs and Bid proposals.

Management

Managed large teams onshore and offshore (40+) highly skilled consultants

Proven senior Stakeholder Relationship Management via effective communication and customer orientation

Expert in building time and cost-effective Risk Based Solutions

Delivered strategy and managed Enterprise Tools Implementations

Effective communicate & ensure team is aligned with the organizational goals; provide guidance and support to achieve the goals.

Technical

Project / Test Management – MS Project, HP ALM, JIRA, Confluence, SharePoint

Automation & Performance

HP UFT, Cucumber, Selenium, Jenkins, GitHub, SoapUI.

HP Load Runner, Shunra, Splunk & Empirix Hammer

Accessibility Testing Tools

JAWS, NVDA

Security Testing Tools

Wireshark, WebInspect & AppScan

SQL, Java Script & VB Script

Mobile App Testing

Usability Testing (Formative, Summative, A/B test)

DOMAINS

Banking & Financials – Commercial Lending & Factoring, Asset Based Lending, Letter of Credit, Payments, Trading - Voice Solutions (IPC Turret, Cloud9, NICE Recording, RedBox), Symphony Secure Collaboration Platform, Mortgages, Capital Markets, Investment Banking, Commercial and Retail Banking

Retail – Sales Force Automation, Supply Chain Management and Distribution Management.

EDUCATION & CERTIFICATIONS

Masters in Computer Applications

Bachelors in Physics

Certified SAFe 4 Agilist

ITSM Release Approval

CSTE certified

Certified Project Manager

Certified Java Programmer

PROFILE SUMMARY

Motivated and results-focused IT professional with more than 15 years of experience spearheading complex and effective projects in a technical and management consultant capacity.

Managed and delivered large scale projects with teams (40+) distributed across multiple geographical locations.

Build, effectively lead and mentored highly efficient cross-functional teams with strong emphasis on reducing cost, increasing productivity and delivering quality products.

Worked with senior executive leadership to optimize processes, perform assessment and develop roadmap, and define strategy, planning and execution

Recognized ability to deliver company-wide improvements, while complying with strategic goals, budget and time constraints.

Managed project progress to ensure timelines and due dates are met and convert key project strategies into actionable, individual tasks, activities and assignments.

PROFESSIONAL EXPERIENCE

COGNIZANT Sr. Manager - Delivery, Manager - Projects, Sr. BA/QA Lead January 2003 – Current

In Cognizant, I’m responsible for leading a team of associates and delivering customer projects, business development and practice development activities.

Engaged with client stakeholders on regular basis to understand the objectives, milestones, and scope of the program.

I actively contributed to the innovation, best practices, development of IP’s and building internal core capabilities.

Hands-on experience in Sprint/Release planning, estimation, developing test automation scripts. Coordinating project tollgate and defect triage meetings, metrics and status reporting. Translate business requirements/user stories into technical project plans, functional/system requirements.

I have played a key role in bringing new businesses to Cognizant Testing Practice by proposing and implementing solutions, accelerators & tools for client’s problems and challenges.

I have delivered proposals, RFPs and SOW’s including the technical solution, delivery plan and commercials.

Delivered Projects

JP Morgan Chase - Global Technology Infrastructure Client Engagement & Project Delivery Manager Dec 2015 to Current

Responsible for managing and delivering releases covering automated regression, accessibility, security and performance testing for Cloud, Mobile and Web applications used within the firm, infrastructure upgrades and technology product releases.

Managing and coordinating with a global team of 40+ team spread across NA, EMEA and APAC locations.

I defined end to end QA engagement model and release engagement process, RACI to provide QA services for 70+ products (Trader Virtual Turret, Cisco Call Manager, Trader Voice, NICE Recording, Mobile/Business Collaboration/Real Time Communication Applications) within technology group.

Defined Automation, Performance, Accessibility and Security Testing strategy.

Implemented TestOps, Value-based automation model, Performance Testing Vulnerability framework and Release Risk Based Testing approach.

Highlights

The exec board’s confidence and visibility on the progress of the program has tremendously increased and next phase was approved.

There was an established operating model and the communication became effective.

Implemented the Managed testing services to deliver outcome-based pricing model.

Successfully completed assessment and remediation to ensure applications adhered to WCAG 2.0 complaint.

Ensured application performance SLA’s are met and adequate level of performance testing for critical/high-risk applications.

Product engagement process ensured all application changes done by engineering are tested and certified before production deployment.

The number of production defects fell by 90% with no Sev1 production issues due to development errors.

Ernst & Young - FSAM Tax Program Technical Project Manager Jan 2015 to Dec 2015

Responsible for delivery of End to End Integration testing and UAT Coordination with business.

Leading and coordinating with a global team (20+) spread across India and NA locations.

Application release deployment and coordination across SIT, UAT and Pre-Production environments.

Accountable for operational activities of project management (Talent hiring, people allocations, budgeting)

Agile Release/sprint planning, prioritizing tasks, identifying dependencies and evaluating risks & issues

Coordinate meetings with business, vendor and QA /UAT teams.

Highlights

Implemented solution to automate testing of the core and critical Tax calculation engine of application to verify complex tax calculations.

Technical solution implemented delivered 80% cost savings and reduced time to market to benefit EY Tax customers.

The features tested by our team has been released successfully to EY Tax customers which was a market differentiator.

Wells Fargo Bank - Capital Markets/Asset Based Lending Project Delivery Manager & Technical Lead July 2010 to Dec 2014

Responsible for leading QA team for one of the bank’s platform consolidation program.

Leading and coordinating with a global QA team (15+) spread across India and NA locations.

I implemented Model Based Test Design to optimize business process modelling and test design.

Interact, coordinate and collaborate with different groups within the organization as appropriate for project support and people support.

Managed execution against performance measures, program service level agreements (SLA's).

I have created the practice smart estimation, close loop analysis and Introduced Service Virtualization for middleware systems to perform system testing with no dependency on end to end environment.

Highlights

Engaging QA early improved the quality of releases and customer impact avoidance.

Successfully delivered data migration/conversion testing of large ABL portfolios from Mainframe, VB to .NET based application.

Model based testing enablement reduced overall testing effort by 25% and to bring significant savings to the overall cost.

At the end of year one we had 90% test automation for all middleware systems reducing the average testing execution cycle from 2 weeks to 3 days.

GMAC (Ally Bank)-ABL/Factoring, PeopleSoft Business Analyst/QA Lead March 2007 to June 2010

Lead writing of Use Cases, Business Flows, Test Plan/Strategy, and Automation scripts.

Convert business requirements/user stories into functional/system requirements

Lead SIT and UAT test projects, Test data and Defects management.

Lead automation efforts in Building regression test suite using HP and IBM Rational test automation tools.

Lead ETL testing for PeopleSoft Migration on Oracle PeopleSoft on Demand Standard Edition delivered by Oracle Cloud.

Highlights

Successfully completed data migration testing to ensure data are migrated to Oracle Cloud.

Optimized Factoring /ABL application regression suite by automating test data creation.

Implemented automation strategy which resulted in 90 % of test automation coverage and 30% ROI in cost savings.

JP Morgan Chase - Client Central & Ref Data Distribution QA Lead

Jan 2003 to March 2007

Created automation scripts using Silk Test and performance test scripts using Load Runner for automated functional testing and performance testing

Involved in application capacity planning activity.

Created Test Plan and Estimations, assign task to team members and ensure on time delivery.

Highlights

Spearheaded automation efforts producing a reduction in 45% test cycle time in regression and improvement in application performance.

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