Customer Service Data Entry

ANDERSON, KIMBERLY

*********@*****.***

865-***-****

OBJECTIVE

I am a hardworking and responsible individual, very dependable, and goal

Oriented having the drive to succeed. I want to work for a company that I can Grow from within and build great relationships with fellow staff as well, as to Customers and enjoy the work that I do.

SKILLS

Data entry, Customer Service, appointments, escalations, cash handling communications Profit- mindedness, Time Management, Calculating Pricing and Returns Patient/Elderly Care, Supervising, Attention to Detail Working with regulations processing reports.

EXPERIENCE

CUST EXP ASSOCIATE COMCAST

January 2017-Present

Resolves technical, billing, and appointment related issues over the phone as well as deescalating calls and meeting monthly metrics, data entry, Microsoft word, customer service, multitasking, testing beta programs

SHIFT SUPERVISOR RITEAID

April 2015-September 2015

Petty cash, opening closing store, process end of day reports, stocks, and handle recalls. Supervise other staff, customer service, and nightly deposits

CAREGIVER SCHAS

November 2015-Augest 2016

Showering and assisting elderly with personal hygiene care

Housekeeping and helping with housework

Aiding in errands, food prep, and necessities of everyday living

EDUCATION

HUMAN RESOURCE CERTIFICTE SEPT2018

University of Phoenix

Courses- Fundamentals of Human Resource management certificate

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