I am a hardworking and responsible individual, very dependable, and goal
Oriented having the drive to succeed. I want to work for a company that I can Grow from within and build great relationships with fellow staff as well, as to Customers and enjoy the work that I do.
Data entry, Customer Service, appointments, escalations, cash handling communications Profit- mindedness, Time Management, Calculating Pricing and Returns Patient/Elderly Care, Supervising, Attention to Detail Working with regulations processing reports.
CUST EXP ASSOCIATE COMCAST
Resolves technical, billing, and appointment related issues over the phone as well as deescalating calls and meeting monthly metrics, data entry, Microsoft word, customer service, multitasking, testing beta programs
SHIFT SUPERVISOR RITEAID
April 2015-September 2015
Petty cash, opening closing store, process end of day reports, stocks, and handle recalls. Supervise other staff, customer service, and nightly deposits
November 2015-Augest 2016
Showering and assisting elderly with personal hygiene care
Housekeeping and helping with housework
Aiding in errands, food prep, and necessities of everyday living
HUMAN RESOURCE CERTIFICTE SEPT2018
University of Phoenix
Courses- Fundamentals of Human Resource management certificate