High-performing Administrative Professional with 9 years of experience delivering superior results. Proactive and reliable with a meticulously detail-oriented and organized nature. Professional and polite with an upbeat attitude that creates a welcoming office environment.
Market Research & Sales
Applicant Tracking Systems
MS Office, Adobe & CRM Software
Filing & Organization
Bookkeeping & Finances
JUNE 2017 – AUGUST 2018
Coordinator / Creative Circle – San Francisco, CA
Maintained excellent written and verbal communication skills, problem resolution abilities, and a high level of confidentiality.
Prepared daily/weekly reports supporting the City Manager.
Coordinated candidates’ hiring process from start to finish (I-9, Background Check, Reference Check)
Created company culture through strategic planning for various celebrations & healthy company competitions.
AUGUST 2015 – JUNE 2017
Client Services Coordinator / SCS Global Services - Emeryville, CA
Provided administrative support to the Director of Operations and one direct report with a demonstrated ability to improvise, improve procedures and meet demanding deadlines.
Built strong, positive long-term client relationships by understanding current and future business issues, markets, competition & audiences.
Planned and coordinated audit processes including certification, audit & logo guidelines for new and returning clients.
Coordinated & maintained accurate records in the DMS, CRM & paper files as needed.
Allocated expenses; Preparing, issuing & posting invoices, certificates and reports.
JANUARY 2015 – AUGUST 2015
Executive Administrative Assistant / The Money Source – Walnut Creek, CA
Performed a variety of highly responsible, confidential, and complex administrative duties for the CEO and COO.
Served as primary point of contact for and liaison between management, sales teams, personnel, clients and vendors.
Handled conference and customer related phone calls and emails in a professional and effective manner.
Organized the details of special events, travel arrangements, corporate agendas and itineraries.
Maintained office supplies and invoices, as well as, budgeting and inventory.
JULY 2013-JANUARY 2015
Medical Administrative Assistant / Highland Hospital – Oakland, CA
Conducted conference calls between hospital facilitators and department personnel
Processed daily/weekly reports and correspondence
Handled high-volume calls in pleasant and professional manner
Coordinated the ordering, receiving, stocking and distribution of office supplies
Managed all front office activities to optimize facility workflows and patient management and provided comprehensive administrative support for clinical and office manager.
JULY 2012 – JULY 2013
Teller / Wells Fargo – Alameda, CA
Exercised exceptional customer service by “WOW’ing” each customer in-person and over the phone.
Executed customer transactions, including deposits, withdrawls
Accurately performed tasks to ensure cash drawer balanced at the end of the day
Successfully handled customer service inquiries
JANUARY 2009-JULY 2012
Recruiting Coordinator / Assignment Ready Healthcare – Oakland, CA
Supported Senior Executive Recruiter as the key liaison for strategic relationship management and communications relative to meetings, conference calls, invitations, interviews, etc.
Generated, processed and routed written and verbal correspondence while exercising the utmost degree of discretion and confidentiality.
Reviewed, verified, prepared and maintained new employee files, and ensured employee paperwork and electronic records were maintained and kept confidential.
Organized and led a 2-day staff orientation and training to promote collaboration.
Bachelor of Arts - Communication
California State University – East Bay, CA