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Administrative assistant

New Haven, CT
October 25, 2018

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UNIVERSITY OF ILLINOIS, Chicago, IL Anticipated completion 06/2020

• Candidate for Bachelor of Business Administration COLLEGE OF DUPAGE, Glen Ellyn, IL 12/2015

• Associate in Arts, Business Administration


COLLEGE OF DUPAGE, Glen Ellyn, IL 09/2014 – 01/2016 Clerk Assistant

• Scheduled test and quiz appointments on Microsoft Outlook Calendar for students with disabilities

• Managed Receptionist area, including greeting students, teachers, parents and responding to telephone and in person request for information

• Operated Microsoft Excel for data entry, and Microsoft PowerPoint for presentations

• Monitored and Invigilated students with disabilities during examinations

• Made copies, sent faxes, and handled all outgoing correspondence

• Served as primary point of contact for an average of 30 incoming phone calls per day, addressing inquiries and resolving concerns

• Simplified the processes of retrieving data from the computer system, maintaining department records, typing and compile reports daily

• Trained 2 administrative assistants during a period of company expansion to ensure attention to detail and adherence to company policy

• Typing correspondence, filing, sending and receiving faxes

• Computer proficiency and knowledge of Excel, Word, PowerPoint and Outlook OTHER WORK EXPERIENCE

DESIGNER SHOE WAREHOUSE (DSW), Orange, CT 09/2017 – 04/2018 Sales Associate

• Alerted customers to upcoming sales events and promotions

• Educated customers about the brand to incite excitement on the company’s mission and values

• Achieved membership rewards signups of greater than 73% (Top 3 of all employees) for the month of April

• Built customer confidence by listening to concerns, and giving appropriate feedback

• Handled all sales transactions in a timely fashion for customer on cash register, and on iPad

• Achieved all established sales goals and frequently exceeded monthly sales goals by 5 to 10 percent


• Preparing to Manage Human Resources, University of Minnesota (Coursera Certificate)

• Recruiting, Hiring and Onboarding Employees, University of Minnesota (Coursera Certificate)

• Enrolled in five business core courses during my Associate

• Awarded Kathy Marszalek Memorial Scholarship for Accounting class

• Actively participated in the Student Leadership Council, Living Leadership Program and Business Club


• Used Dayforce daily to maintain my work schedule

• Fluent in English, Urdu and Hindi

• Extensive knowledge of multiple generations of Microsoft Excel, Outlook, PowerPoint and Word

• Proficiency in completing administrative tasks with strong organizational skills, excellent writing and communications skill and attention to detail

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