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Customer Service Sales

Frankfort, KY
15 to 17 per hour
October 25, 2018

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Alice Cottongim

*** ********** **.

Frankfort, Ky. 40601


Summary of Qualifications

I am an outgoing, people oriented person. I am a problem solver that strives to do her best in every situation. I have the ability and skills to train employees. I have experience in health care, and collections. I have experience in handling large sums of money and make company deposits. I have experience in posting payments to customer accounts. I also have managerial experience.

Professional Experience

Extensive experience in Home Health. I also have extensive experience in Management. Experience in money handling. Experience in Customer Service. Experience in payment posting. Experience in sales. Experience in healthcare. Experience in employee training.

Employment History

Caregiver 06/2008 to present

Bluegrass Mental Health & Mental Retardation Board

*Personal hygiene care for handicapped individual.

*Scheduling and Attending of Doctor's appointments for handicapped individual.

*Medication distribution for individual.

*Cooking & household chores for handicapped individual.

Center Manager 2005 to 2008

Check Into Cash

*Daily bank withdrawls and deposits.

*Daily reports for corporate office.

*Customer Service.

*Explanation of new services to customers.

*Interviewing and training new employees.


*Posting customer payments.

*General office work (phones, filing, etc).

Office Manager 2002-2005

M. Simon Furniture

*Inputting inventory invoices.

*Balancing daily sales invoices with credit cards and cash .

*Placing customer orders with manufacturers and sales representatives.

*Inputting customer payments on lay-a-way orders.

*Making daily bank deposits.


*General office work.

Hub Office Associate 2001-2002


*Counting down safe & accounting for money.

*Posting payments to customer accounts.

*Cashing tax refund checks for customers.

*Sale signing.

*Computer work.

*Daily reports.

*Balancing internal deposits with register tapes.


*First Aid Certified (8/3/2018 to 8/3/2020).

*BLS certified in CPR and AED.

*Up to date TB skin test.


1.Midway College of Nursing (3 semesters)

2.Kentucky State University (6 semesters with Deans List in all)


1.Joy Coleman (Former Co-worker) 859-***-****

2.Faye Lee (Former Co-worker) 502-***-****

3.Debi Hatchett (Friend) 502-***-****

4.Eireann McCurdy (Friend) 413-***-****

5.Sherry Barnes (Friend) 502-***-****

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