Vandana Upadhyay – SA, PSM, PMP, Six Sigma

ac7h20@r.postjobfree.com

+1-203-***-****

H1B TILL AUG 2020

SUMMARY

-Total IT experience is of 12 years

-Certified Safe Agilist (SA)

-Certified Professional Scrum Master

-Certified Project Manager Professional

-Certified Green Belt – Six Sigma

-Hands on IT Project manager with experience ranging from Finance, Credit cards, Investment banking, data warehousing, Data migration, Compliance and Infrastructure domains.

-Has successful track record of delivering large complex programs and projects in a global delivery model with matrix teams

-New onboarding of client systems as part of new data sourcing.

-Strong project management process knowledge in Waterfall and Agile methodologies

-Experience in leading implementations of complex deployment by coordinating with technical teams and Business Users.

-Experience in development of PMO processes, standards, and best practices

-Create and maintains relevant project documentation such as project charter/scope, project plans, status reports, RAID and operational checklists.

-Experience with applications interfacing with credit bureaus consumer and commercial - Experian, DNB, Transunion, Equifax and Fico.

-Manage program scope, schedule, budget and resources to successfully fulfill business and technical requirements with high customer satisfaction.

-Guides project teams effectively through project management processes/methodology

-Maintaining high team productivity and quality of deliverables, Team Building and Mentoring.

-Have prior development experience in Unix, Pro C, VC++, PL/SQL technologies, scripting and leading offshore team of more than 10 people.

-Extensive experience using PM tools like MS Project, MS Visio, Excel, Power point, HPPM- ALM, Clarity, Share point and Jira.

-Possess experience to manage both development and maintenance projects with

“Fixed price “ as well as “Time and Expense” projects.

PROFESSIONAL EXPERIENCE

Scrum Master Feb 2017 – Present

Synchrony Financial, Stamford, CT

Responsibilities:

-Work to setup new Scrum Agile teams, collaborate with product owner to ensure Agile framework is followed correctly.

-Transitioning teams from waterfall to Agile

-Use sAFE Agile methods for multi – team large Agile program

-Partner with key project stakeholders to understand business strategies and directions, and in leading on time, within budget and quality delivery of projects, solutions, and services for large programs.

-Build relationship and trust and synergy with teams, vendor partners, and end clients to support key strategic business objectives across complex environments.

-Motivate, empower, and lead onshore / offshore teams in engaging, solution and delivering complex projects and services while ensuring alignment to Client & organizational goals.

-Drive large programs carrying out various project management tasks like resource planning and scheduling and budgeting for upcoming projects. Presenting Dashboards, meeting minutes, status for IT teams.

-Maintain high team productivity and quality of deliverables, Team Building and Mentoring.

-Work extensively on PM tools like SharePoint, Jira, HPPM, MS Visio, MS Excel, MS Project, Service now.

-Create and maintain project plans, issue log, status reports.

Coordinate SDLC for all phases: Requirement Analysis and Preparations of Functional Specification and coordinating Design, Coding, Application Implementation, Unit testing, Process Documentation and Production Support.

-Initiate projects, manage estimation/budgeting and scheduling.

IT Project Manager Apr 2014 – Jan 2017

JP Morgan Chase, Manhattan, New York

Responsibilities:

-Regulatory Federal reporting dealing with Liquidity, equities and Risk.

-Data warehousing project.

-Coordination between globally scattered sourcing and platform tools like ETL, Business Objects, Data Model, Java technology, Hadoop, Tableau, Build and testing teams.

-Global delivery model with US, Europe and Asian teams.

-Create and track project status, dashboards and providing updates on meetings with senior leadership.

-Arrange kick off meetings with key project participants.

-Schedule and lead regular project meetings with the IT teams and the project business representatives

-Presentations using Microsoft office tools – power point, excel, word

-Working on tools - MS project and Visio, share point.

-Presenting Dashboards using meeting minutes, status from IT teams

-Work with development teams and business representatives to ensure all project deliverables for each phase are delivered (RDD, design doc, testing plans, sign-offs, etc.)

-Establish and maintain project plan

-Maintain issues log and the follow-up to close open items.

-Facilitate the creation of testing plans and test data.

-Provide regular weekly project status reports.

-Initiate projects into the estimation/scheduling process.

-Arrange and participate on design walkthroughs.

-Work on implementation plan, change management process and PMO processes

-Work on budgeting with global work stream leads and approval process.

-Lead Change control meetings in a dynamic environment.

IT Project Manager Aug 2009 to Mar 2014

GE Capital Retail Bank, Stamford, CT

Responsibilities:

-Credit card based financial end to end domain knowledge including Credit card life cycle from credit applications to receivables with teams like Ecommerce, Genasys, Middleware, Settlements, Collections, Recovery, Accounting, Edison, etc.

-Onshore-Offshore model with Stamford-CT, Houston-TX and India teams.

-Recognized coordinating skills with credit bureau teams and end Client teams.

-Vendor management to move printing processes for statements, letters and tax documents from one vendor to another during huge transition/acquirement projects.

-Create and track project status and providing updates on meetings with senior leadership up to VP level.

-Data warehousing projects producing reports.

-Arrange kick off meetings with key project participants

-Schedule and lead regular project meetings with the IT teams and the project business representatives

-Presentations using Microsoft office tools – power point, excel, word

-Working on tools - MS project and Visio

-Presenting Dashboards using meeting minutes, status from IT teams

-Understanding use case diagrams, E-R diagrams, flow charts

-Work with development teams and business representatives to ensure all project deliverables for each phase are delivered (RDD, design doc, testing plans, sign-offs, etc.)

-Establish and maintain project plan

-Maintain issues log and the follow-up to close open items.

-Creating workflows using Support central or tools like Transact and rules manager.

-Facilitate the creation of testing plans and test data.

-Provide regular weekly project status reports.

-Initiate projects into the estimation/scheduling process.

-Arrange and participate on design walkthroughs.

-Work on implementation plan, change management process and PMO processes.

Technical Lead May 2006 to July 2009

GE Capital Retail Bank, Mumbai, India

Responsibilities:

-Studied and analyzed the custom built C and C++ adapters for connecting to various backend (like FDR, Equifax, IVR, FICO) using various connecting protocol like MQ, HTTP / HTTPS.

-Analyzed the Technical Specification document of each transaction used in the transaction.

-Developed type-trees for transactions using the IBM Ascential Type Designer.

-Used the type-trees for producing the maps for re-formatting using the IBM Ascential Map Designer.

-Mentored and trained the new team members.

-Responsible for requirement analysis and preparing the design document.

-Performed unit testing as well as integration testing in the development environment.

-Resolved any error / failure and doing the root cause analysis for that failure.

-Worked as DPR.

-Worked as Group Leader for Workstation team.

-Ran activities that are related to production issues as run resource in the team.

-Handled direct client calls.

-Handled all production releases and further monitoring.

-Worked as Group Leader for the workstation team. Guided the team to follow all company processes while executing the requests in the team.

-Conducted defect meetings among the team to discuss the entire defects for the month.

-Performed analysis of the root cause of the defects and gave necessary feedback to team.

-Monitored all the team members to log the defects properly.

-Discussed Pareto and metrics in DP meetings with entire team.

EDUCATION

Bachelors of Computer Science – Feb 2005

Mumbai University, India

Diploma in Business Management – Nov 2008

Institute of Chartered Financial Analysts of India, Tripura

CERTIFICATIONS

Safe Agilist – SA – July 2018

Scaledagileframework.com

Professional Scrum Master – PSM 1 – Dec 2017

Scrum.org

Project Management Professional - PMP – March 2014

Project Management Institute

SIX SIGMA Green Belt – Feb 2011

iGATE Corporation

SKILLS

PMO

Change Management

Release Management

Budgeting & Scheduling

Waterfall SDLC

AGILE

Domains

Investment Banking

Credit Cards

PCI Compliance

Data warehousing

Tools

ALM

Clarity

Jira

Share point

Planview

MS Office – Visio, Project

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