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Customer Service Administrative Assistant

Location:
القبله, Kuwait City, Kuwait
Salary:
325kd Negotiable
Posted:
October 25, 2018

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Resume:

Michael P. Guevara

Hawally, Kuwait City

Mobile #940-13-996

Email:ac7h0a@r.postjobfree.com

Analytical and detail-oriented professional with experience coordinating,

planning, and supporting daily operational and administrative functions to excel in an Office/Administrative Assistant role.

SUMMARY

Skills

A proficient, goal-oriented and committed. Interested in a position that would enable me to grow professionally and become an asset that will help the company achieve it’s vision and mission.

Skills

Computer literate

Knowledgeable in various office equipment

Detail-oriented and well-organized

Committed to work

Good in MS Office suite including Word, Excel, Power Point and Publisher

Excellent proactive attitude towards work

Can easily adapt to changing environment

Able to train in a short period of time

1-2-3-4-5-6-7-8-9-10

Administration

MS Office Tools

PC Software Servicing

PC Hardware Servicing

Strength

1-2-3-4-5-6-7-8-9-10

Leadership

Communication

Team Player

Creativity

EDUCATION

Languages

Bachelor of Science in Criminology

University Of IloIlo (2001-2004)

3rd Year College Undergraduate

IloIlo City, Philippines

IloIlo City National High School

(1997-2001)

Molo IloIlo City, Philippines

Calumpang Elementary School

(1991-1997)

Barangay Calumpang Molo IloIlo City,

Philippines

Reading

Speaking

Written

English

A

B

B

Arabic

C

B

C

WORK EXPERIENCE

Responsibilities

Alghanim Industries Kuwait

Supply Chain X-Cite Online E-Commerce Operations www.xcite.com

(July.15,2015 To October.29,2018)

Position: Order Processing Agent

Administrative Support Operations

Sultan Center/ Jahra, Kuwait

(June. 2012 Up To May. 2015)

Position: Sales Associates

Meed Trading Company/Convenience Store

24 Hours

Kingdom Of Saudi Arabia

(July. 2008 - October. 2010)

Position: Store Supervisor

Sunnex/Metro Kitchenware LJS Group Of Companies

Star Appliance- SM Makati Phil.

( March. 2006 - July. 2008)

Position: Outlet Supervisor

Homeworld Shopping Corporation Super Mall

(Sm)Manila Phil.

(September. 2005 - February. 2006)

Position: Stock In-Charge

Conduct clerical duties, including filing, answering phone calls, responding to emails and preparing documents

Coordinate And Maintain Records For Staff, Telephones, Parking And Petty Cash.

Planning And Dispatching Shipments To Drivers.

Doing Invoiced Cancellation And Validation.

Processing Orders And Sending Emails To Suppliers.

Order Office Supplies.

Submit And Reconcile/Validation Of Cash Collection Reports.

Doing Cash Collection Opening/Closing From Drivers. Sending Closing Reports Of Cash Collection.

Handling Phone Calls (Customers, Drivers Etc.)

Prepare And Modify Documents Including Correspondence, Reports, Drafts, Memos And Emails.

Provide administrative support for operations team.

Advising & serving customers.

Processing payments.

Assisting customers in order to help them find what they need.

Ensuring stock levels are well maintained.

Promoting store cards or special offers.

Providing customers with information on pricing and product availability.

Arranging window displays.

Handling customer complaints or handing customers on to management.

Oversee/Supervising Staff And Training Junior Staff

Meet Financial Goals

Maintain Inventory

Maintain Sales Floor

Customer Service

Record Keeping

Oversee/Supervising Staff And Training Junior Staff

Meet Financial Goals

Maintain Inventory

Maintain Sales Floor

Customer Service

Record Keeping

Forecasting supply and demand to prevent overstocking and running out-of-stock (OOS)

Submitting purchase details (vendors information, invoices and pricing) to internal databases

Placing orders to replenish merchandise as needed.

PERSONAL PROFILE

Certifications

Birthday: February.07,1984

Age: 34

Religion: Roman, Catholic

Place of Birth: IloIlo City Philippines

Citizenship: Filipino

Certificate Of Excellence

Employee Of The Month (The Sultan Center)

Certificate Of Completion International Institute Of Computer Science & Administration (ICSA Kuwait) (Laptop & Pc Technologist) (Networking

CHARACTER REFERENCE

Winslaw Lopes – Home Center Manager

(Sultan Center)

Mob# 96923280

Eudgen Gempasao

Xcite-Online E-Commerce Administrator

Alghanim Industries

Mob# 69332654

Jr Sabado -Electronics Engineer

(Gulf Cable & Electrical Industries Kuwait)

Mob# 98071011



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