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Customer Service Engineer

Location:
Pattoki, Punjab, Pakistan
Posted:
October 23, 2018

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Resume:

Muhammad Nasir Rathore

PERSONAL PROFILE

Father Name: Mushtaq Ahmad

Date of Birth: 07/09/1990

CNIC: 35401-8358261-3

Passport: DW9822611

Religion: Islam

Mobile: +92-332-*******/+92-314-*******

Email:ac7gtg@r.postjobfree.com

Skype: nasir-rathore

Address: Mohalla Muslim Park Rafique Abad Narang Tehsil, Muridke District Sheikhupura. EDUCATION

Bachelor of Technology Hons (Specialization of Electronics) Preston University Lahore, Pakistan (2013-2015)

Bachelor of Technology Pass (Specialization of Electronics) Preston University Lahore, Pakistan (2009-2011)

Diploma of Associate Engineer (Specialization of Electronics) Govt. College of Technology Raiwind Lahore, Pakistan (2006-2009) Matriculation in Science (S.S.C)

Narang Mandi Dstt Sheikhupura, Pakistan (2004-2006) EMPLOYMENT

Assistant Manager Installation.

Phoenix Automation and Technologies” April 2016 to Present Responsibilities:

Execution of the Project according to the BOQ & Electrical Drawings.

Installation, Termination, Programming & Customer support of Loxone Equipment.

(Home & Commercial Automation and Surveillance system) for control of any Electrical System).

Complete Installation & Programming of Home Cinema and Theater using Loxone.

Hand Grip on SONOS HIFI Sound & IP Paging Sound system.

To provide customer Support, after sale services in audio, video field & lighting control.

Fault diagnostic experience of state of the art high end products.

Reporting to the Service Manger.

Guide & support the Customers.

Attending meetings regarding different matters of customer service.

Maintenance of office files and record keeping.

Official correspondence on the behalf of Service Manage. Service Engineer

Synergy Technologies March 2013 to Dec 2015

Responsibilities:

Execution of the Project according to the BOQ & Electrical Drawings.

Installation, Termination, Programming & Customer support of Lutron Equipment

(Home & Commercial Automation) for control of any Electrical System).

Complete Installation & Programming of Home Cinema and Theater using Crestron.

Hand Grip on SONOS HIFI Sound & IP Paging Sound system.

To provide the customer Support, after sale services in audio, video field & lighting control.

Having the fault diagnostic experience of state of the art high end products. All sort of communication with international vendors as well import/export of products parts.

B & W, Meridian, Wisdom audio, BARCO, LOEWE, ROTEL, CLASSE.

World Wide Audio / Video Brands.

3D Projectors & 2D projectors.

Branded Amplifiers, Subwoofers, Audio/Video Processors.

Reporting to the Service Manger.

Guide & support the Customers.

Attending meetings regarding different matters of customer service.

Maintenance of office files and record keeping.

Official Correspondence on the behalf of Service Manager. Technician

Afzal Electronics, Narang Mandi Sep2009 to Oct 2010 Responsibilities:

Deal all Eletronics Equipments.

Troubleshooting and Maintenance of Electronics Devices.

Repairing of Audio System.

Site Incharge

Zain Engineering Pvt, Lahore Oct 2011to Aug 2012

Responsibilities:

Assist customer personnel and customers with timely resolution of day to day and outage related technical issues.

Prepare and forward accurate reports concerning conditions, actions taken or required, results obtained.

Instruct customer personnel in the proper Erection and Installation of apparatus.

Transmit daily status report to department management, project leads indicating work accomplished, work scheduled, action items, and concerns.

Conduct safety, progress and wrap-up meetings.

Project Handled in Zain Engineering

1. Coca Cola Beverages Pvt.Ltd.Lahore

Installation of Voltage Regulators for 11KV Incoming from WAPDA.

Installation of Joint Kits and Termination Kits of 11KV Cables.

Maintenance works such as repairing of lights, cable laying, terminations etc

Maintenance of all Plant of CCBPL such as Panel of all kind Power panels, Control panels and AC Panel Motor of all kind etc.

2. LESCO 132KV Grid station CCBPL Lahore

As a shift Supervisor Supervising the all operation activity like Battery bank, Switch yard and Control room

3. NTDC Wapda

Work on Scada System under the Alstom Areva of 220/500 kv Grid Station of NTDC in Lahore and Faisalabad

Installation and termination of Telecommunication panel under the Alstom Areva of 220/500 kv NTDC in Lahore and Faisalabad

4. Shut Down

Maintenance and repairing of Switch Yard at Nishat chunia Power Ltd. Jummber IT SKILL

Microsoft office (Word, Excel, PowerPoint, Outlook).

Software & Hardware Installation.

Basic Knowledge of Networking.

REFERENCE

Will be furnished on demand.



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