Resume

Sign in

Engineer Front Desk

Location:
Las Vegas, Nevada, United States
Salary:
$85,000/yr.
Posted:
October 22, 2018

Contact this candidate

Resume:

Matthew Iler

*** ****** **** ***.

Las Vegas, NV 89178

702-***-****

E-mail: ac7gr6@r.postjobfree.com

Prowwwfessional Objective

To acquire a challenging position in a highly competitive working environment that will benefit the company and expand my career path to obtain a challenging, rewarding position as a technical manager that will allow me to support reliable solutions for a company.

Information Technology Expertise

Product evaluation

Implementation

Integration

Consolidation

Disaster recovery/high availability

Excellent project/time management skills; strong analytical decision making.

Skills

Desktop Operating Systems

Windows 95, Windows 10, Macintosh

Server Operating Systems

Windows Server 2012 & R2, Windows Server 2008 & R2, Windows Server 2003 & R2, Windows Server 2000

Application Software

Remedy, Citrix (XenApp), Microsoft office 2000-2010, OMSA, AS-400/LMS, Hotsos, vSphere/VMware, Symantec, McAfee, PGP, Ghost, Altiris, CA, Opera, Bartech, CVPS, Saflok.

Hardware

PC’s (Windows and Macs.), Printers (inkjet & LaserJet), Servers (Dell, HP, IBM), InfoGenesis/NSB registers, iPhone, Android, NRTS

Training

Trained new employees on hardware and software when needed

Leading projects/upgrades

Bartech Support, Front Desk upgrades, Install new servers, Opera Forms

Remoting Tools

MSTSC /admin- RDP’d into windows servers to do work when I was unable to get to that machine. Servers or workstations.

CA- Another form of remoting using DSM.

Remote Anywhere – Another remoting tool to manage Workstations or servers if RDP wasn’t available.

Website versions of remoting or sharing- WEBEX, Logmein123, Team Viewer and Go to Meeting.

Managed

Over 2000 Physical and Virtual Servers in Switch NAP 7 and Switch NAP 4. Built Datacenters from the ground up with PDU’s, Racks/Cages and Cabling.

Work Experience

SR. Application Support Engineer

MGM Resorts Int.

May 2013 to Present

OPERA – Front desk in All of MGM resorts international except for CCLV for now. They will be upgraded soon

BARTECH- Managed all the mini bar servers across the MGM resorts international.

CVPS- Managed the installs of

SAFLOK- Key system at Aria and Vdara hotels.

LMS- Front desk system at CCLV until they get upgraded to Opera.

UPS TRACK PAD & PACTRAC- Package tracking systems for UPS.

TIMELOX – Installed, managed upgrades of this Hotel key system for door locks.

PATRON- Casino application used to Track player play at slot machine and table games.

Freedom Pay- Worked with them on the vendor portion, discovering codes and letting the business know what was provided and working with EMV devices to catch the credit card data for payments.

Report builder- used to make and change Opera forms for the business to use as confirmation letters, folios, registration cards, etc.

Configuration Management/Hardware Specialist

ACS/XEROX

October 2011 to May 2013

Build and rack Servers

Image servers

Work with PDU’s and Power management

Build out datacenters at Nap 7 and Nap 4

Manage over 2000 Physical and Virtual Servers

Run Diagnostics on all types of servers

Computer Engineer

ACS/XEROX

May 2011 to October 2011

Configure/Install-Hardware/Software

Installed/Configured printers and terminals

Performed Hardware and System problem determination

Assisted users with problems

Monitored the system for any problems

Computer Engineer (Corporate)

MGM Resorts Int.

December 2005 to May 2011

Configure/Install-Hardware/Software

Installed/Configured printers and terminals

Performed Hardware and System problem determination

Assisted users with problems

Monitored the system for any problems

Education

Education Dynamics Institute

Katharine Gibbs Technical College, Melville, New York

Associates Degree in Computer Engineering



Contact this candidate