Matthew Iler
Las Vegas, NV 89178
E-mail: ac7gr6@r.postjobfree.com
Prowwwfessional Objective
To acquire a challenging position in a highly competitive working environment that will benefit the company and expand my career path to obtain a challenging, rewarding position as a technical manager that will allow me to support reliable solutions for a company.
Information Technology Expertise
Product evaluation
Implementation
Integration
Consolidation
Disaster recovery/high availability
Excellent project/time management skills; strong analytical decision making.
Skills
Desktop Operating Systems
Windows 95, Windows 10, Macintosh
Server Operating Systems
Windows Server 2012 & R2, Windows Server 2008 & R2, Windows Server 2003 & R2, Windows Server 2000
Application Software
Remedy, Citrix (XenApp), Microsoft office 2000-2010, OMSA, AS-400/LMS, Hotsos, vSphere/VMware, Symantec, McAfee, PGP, Ghost, Altiris, CA, Opera, Bartech, CVPS, Saflok.
Hardware
PC’s (Windows and Macs.), Printers (inkjet & LaserJet), Servers (Dell, HP, IBM), InfoGenesis/NSB registers, iPhone, Android, NRTS
Training
Trained new employees on hardware and software when needed
Leading projects/upgrades
Bartech Support, Front Desk upgrades, Install new servers, Opera Forms
Remoting Tools
MSTSC /admin- RDP’d into windows servers to do work when I was unable to get to that machine. Servers or workstations.
CA- Another form of remoting using DSM.
Remote Anywhere – Another remoting tool to manage Workstations or servers if RDP wasn’t available.
Website versions of remoting or sharing- WEBEX, Logmein123, Team Viewer and Go to Meeting.
Managed
Over 2000 Physical and Virtual Servers in Switch NAP 7 and Switch NAP 4. Built Datacenters from the ground up with PDU’s, Racks/Cages and Cabling.
Work Experience
SR. Application Support Engineer
MGM Resorts Int.
May 2013 to Present
OPERA – Front desk in All of MGM resorts international except for CCLV for now. They will be upgraded soon
BARTECH- Managed all the mini bar servers across the MGM resorts international.
CVPS- Managed the installs of
SAFLOK- Key system at Aria and Vdara hotels.
LMS- Front desk system at CCLV until they get upgraded to Opera.
UPS TRACK PAD & PACTRAC- Package tracking systems for UPS.
TIMELOX – Installed, managed upgrades of this Hotel key system for door locks.
PATRON- Casino application used to Track player play at slot machine and table games.
Freedom Pay- Worked with them on the vendor portion, discovering codes and letting the business know what was provided and working with EMV devices to catch the credit card data for payments.
Report builder- used to make and change Opera forms for the business to use as confirmation letters, folios, registration cards, etc.
Configuration Management/Hardware Specialist
ACS/XEROX
October 2011 to May 2013
Build and rack Servers
Image servers
Work with PDU’s and Power management
Build out datacenters at Nap 7 and Nap 4
Manage over 2000 Physical and Virtual Servers
Run Diagnostics on all types of servers
Computer Engineer
ACS/XEROX
May 2011 to October 2011
Configure/Install-Hardware/Software
Installed/Configured printers and terminals
Performed Hardware and System problem determination
Assisted users with problems
Monitored the system for any problems
Computer Engineer (Corporate)
MGM Resorts Int.
December 2005 to May 2011
Configure/Install-Hardware/Software
Installed/Configured printers and terminals
Performed Hardware and System problem determination
Assisted users with problems
Monitored the system for any problems
Education
Education Dynamics Institute
Katharine Gibbs Technical College, Melville, New York
Associates Degree in Computer Engineering