Matthew E. Lincoln
*** * ********* ** *******, FL 32835
Phone 774-***-****, Email: email@example.com
Scottsdale Community College, Scottsdale, Arizona 08/2014 – 10/2017
Major: Website Coding
My Current GPA is 3.5, had to take a Mandatory coerce that went in depth with all Microsoft office products
Kaplan College, El Paso Texas 01/2011 - 10/2011
Computer Support Technician
Graduated with a GPA of 3.7, coerce was in depth from Hardware to Networking and Software
Directors List- Eight-time recipient, Honorable Mention-Two time recipient,
Experienced with Microsoft Word, Excel, Power point and Outlook
Knowledgeable of computer hardware and software and all forms of technology, could take apart my first computer when I was 4 years’ old
Customer Service is something I Strive for and bring to every position I hold
Excellent attention to detail
Great organizational capabilities
Works well independently and in a groups
Solid communication skills
Exceptional time management skills
WORK EXPERIENCE/ DUTIES:
Apple Care Representative, Phoenix, Arizona 05/2012 – 02/2013
Taking calls and helping the Apple Customers fix Issues with their apple Devices/ Accounts, could fix the customer’s issues and help them know how to fix issues themselves.
AT&T Associate, Phoenix, Arizona 02/2013 – 08/2013
Take Calls from AT&T customers and help resolve their issues, Meet Daily quota of sending out five technicians a day, Unable to meet the quota because I could fix the customers issues.
Albertsons 10/2014 – 05/2017
While working at Albertsons I have held many positions, Cashier, Customer Service Representative and now as an overnight stocker.
Leslie’s Pool Supply’s 05/2017 – 07/2018
While working at leslies it is my responsibility to look over the orders that customers wished to return to us, review if the items were eligible per the return policy.
Scottsdale Community College, Scottsdale Arizona 02/2015 –4/2015
I use my skills in technology to make a presentation aid for the geography department.