+1-203-***-**** ADITI VERMA, CSM, ITIL ac7gm7@r.postjobfree.com

Danbury, CT-06810

SUMMARY

A dynamic and self-motivated IT professional with a proven history of 11+ years in successfully implementing end to end IT Solutions. Tenured Business Analyst with a blend of Project Management, Data Analytics and Quality Assurance skills.

Domain:

• Financial Services including Life Insurance, Health Insurance, Income/Sales Tax, and Telecom Sector.

Business Analysis and Data Analysis:

• Experienced in conducting JAD and brainstorming sessions with the SMEs and key stakeholders and aligning business needs with technical implementation

• Proficient in Documentation of Functional Requirement Document (FRD), Mock Up Screens, Data Dictionary, Standard Operating Procedure (SOP)

• Adept in advanced Excel Analytics, Dashboarding and Excel Modeling.

Project Management:

• Project Charter, Resource Management, Project Scheduling, Budgeting, stakeholder management, Strategic planning, Risk assessment and mitigation

Quality Assurance:

• Expertise in Functional, Integration, System, Regression, Load, Stress, Performance, User Acceptance, Deployment and Installation Testing

EDUCATIONAL QUALIFICATION

• Bachelors of Technology from Uttar Pradesh Technical University, India. 2001-2005.

CERTIFICATIONS

• CSM, Certified Scrum Master, License 000572979, Oct 2016

• ITIL (Information Technology Infrastructure Library), License GR750253785AV, July 2016.

• FLMI Level-1(LOMA-280 and LOMA-290)

• PKF (Product Knowledge Framework) for WMA (Wealth Management Accelerator)

TOOLS AND TECHNOLOGIES

• Modeling Tools: Visio, SnagIt, Balsamiq, Enterprise Architect

• Reporting Tools: Advanced Excel, Bugzilla, JIRA, ALM (HP-Quality Center)

• Databases: SQL, DB2

• Languages: COBOL, JCL

PROFESSIONAL EXPERIENCE

HomeServe, USA Oct'15-Nov’ 17 Role: Business Analyst

Projects: SEMCO, Park Valley, Source Gas-Black Hills Integration, Info Pack, Allconnect, Service Call Fee.

• Collaborate with business partners and multiple functional divisions to elicit, document and manage business requirements document for stakeholder sign-off and delivery to technical teams.

• Captured business requirements using both Agile and Waterfall methodologies for concurrent development on multiple platforms. Built strong relationships and kept stakeholders informed throughout the entire project.

• Documented requirement artifacts utilizing industry standard diagram techniques to enhance the clarity of definition like AS-IS and TO-BE process flows, context diagrams, use cases, user stories, wireframes, screen mockups etc.

• Created UAT Test Plans in Microsoft Project, generated Test cases and Test Data and coordinated User Acceptance Testing with the business users to get release sign-offs. Worked on Requirement Traceability Matrix to ensure all requirements are linked and validated by test cases in various environments.

• Co-ordinated Data Dictionary for various files exchanged with the utility partners.

• Worked with other business users to enhance Business Analyst templates with input from consumers resulting in more streamlined and user-friendly documents.

Environment: Web Application developed in Dot Net using Waterfall and Agile methodology.

Birlasoft (Client: GE Capital Americas, Connecticut, USA) Jan'14-Sep’15 Role: Senior Business Analyst

Project: Tax Operation System-DEPREC

DEPREC is a mainframe-based application which is used by GE-Income Tax team to calculate tax depreciation on leased assets and to calculate tax gain /loss after the asset is disposed. It is a migration project incorporating major enhancements from existing Mainframes system to latest web-based technology and reporting.

• Responsible for Requirement Elicitation through focused group discussions and structured interviews with Business Representatives and Client BAs.

• Prepared detailed requirement document and resolved Offshore Development queries and concerns.

• Anchored the overall solution development by clearly articulating requirements to development team

• Brainstormed with identified stakeholders to understand User Interface requirements and designed Mock ups for development team.

• Developed Test Plan, Test Cases and Test Data. Used ALM to ensure consistency and defect tracking.

• Managed Deployment, Go Live, and Hyper care activities.

Environment: Web Application developed in Dot Net using Agile/Scrum methodology.

Apex Technology Group, USA (Client: Housing Systems Solutions, Connecticut, USA) June’13-Aug'13

Role: Senior Business Analyst

Project: Housing Hub

Housing Hub is a comprehensive and Cloud based software solution for Public Housing Authority Users.

• Detailed discussions with SMEs and BA' to create an exhaustive solution.

• Anchored the overall solution development by clearly articulating requirements to development team.

Environment: Web Application developed in Dot Net using Agile/Scrum methodology.

BirlaSoft, USA

(Client: GE Capital Americas, Connecticut, USA) May’11-Feb’13 Role: Business Analyst

Project: Various Income Tax and Sales Tax Project for GE Capital

The purpose of these projects was to automate the manual processes performed by GE Employees and automate their job.

• Conducted JAD sessions with Business Users and Development team to identify pain areas and possible enhancements to the solution.

• Performed “AS IS” vs. “TO BE” gap analysis for the business process implementation.

• Defined and developed Data Dictionary to map 200 plus business fields across various tables, tablespaces and Databases from Mainframe to Unix to Dotnet environment. Documented data types, length and constraints of all fields to avoid errors/exceptions. Analyzed the usage of each field for correct mapping.

Environment: Web Application developed in Dot Net using Agile methodology.

Computer Sciences Corporation, India. Dec’06-Feb'11 Role: Senior Software engineer/Business Analyst

Project: Wealth Management Accelerator/VANTAGE-ONE

Releases: WM-07.1.0, WM-07.2.0, WM-08.1.0, WV-09.1.0, WV-09.2.0 and WV-10.1.0.

CSC’s VANTAGE-ONE/Wealth Management Accelerator is a comprehensive life insurance administration system supporting group and individual, qualified and non-qualified, fixed and variable life and annuity products.

• Worked with business to understand the requirements and documented Detailed functional design Specification.

• Executed and monitored daily Mainframe Job cycle.

• Created Test Plan and Test Cases. Performed testing to ensure the functionality is working as per the requirements in Policy administration system. Raised and managed defects in JIRA.

Infosys Technologies Limited, India (Client: British Telecommunications) Oct’05-Dec’06

Role: Software/Test Engineer

Project: VSERVE

VSERVE is scalable automated service activation and provisioning system of British Telecom built using Java architecture.

• Complete ownership of the functional and GUI testing of the Application.

• Created Test plan, Test cases and validated test results as per client requirements.

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