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Project Manager

Vienna, VA
October 22, 2018

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Rajasri Ray 617-***-****


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Well experienced professional in Software testing and Quality Assurance methodologies having an experience in Mortgage, Banking & Financial, Life Sciences, Retail, Telecom domain in Waterfall and Agile based development environments, with responsibilities as a Test lead, Senior QA, PMO Test Lead cum Business Analyst handling multiple projects involved directly with requirements to test case estimation based on complexity, manual functional testing both front end and back end database, SIT, UAT, Regression, web portal content testing, single sign-on authentication testing, cross-browser testing, web services etc.

Possess excellent written, verbal and negotiation skills with equally good knowledge and experience in project coordination, planning, test case design/review/execution, offshore onsite team leadership and an overall thorough understanding of SDLC.


Successfully handled Senior QA consultant and Test lead roles that includes Test Lead/Test Manager role in a PMO environment

Successfully managed complex projects with global implementation and rapidly evolving requirements.

Effective communication skills and record for coordination between globally located teams.

Project delivery under stringent timelines and high pressure.

Conducted a Test planning of the project through walkthroughs and meetings involving various leads from Development, QA and Technical Support teams.

Exceptional ability to maintain and build client relationships

Thorough Understanding of Software Development Life Cycle (SDLC), involved in various phases like Requirements, Analysis/Design, Development and Testing.

Thorough Understanding of Software Testing Life Cycle (STLC), involved in various phases like Requirements, Test Design, Test Plan, Test Execution and implementation.

Acted as liaison between management and development team for Requirements and QA.

Preparing Test Metrics management

Clear understanding of change request/scope management and followed up many best practices across projects




Black box testing and White box testing

Functional coverage, Statement coverage, Path coverage

Requirement based testing

Business process based testing

System testing, Regression testing, Integration testing, Acceptance testing

Backend database validation

Databases - SQL queries in Oracle 9i, 10g

Scripting Languages: Javascript,HTML, XML

Operating systems –Windows (95, 2000, XP),Safari, Unix

Data warehouse and database testing, Mobile testing(ipad), Mainframe Testing,

Black Box,White Box testing, Regression, Integration, System Testing,

XML Testing SOAPUI testing - Basics

ESB testing - Tested XML files and compared data with backend tables

Java testing / JavaUI - Java Based application - 2 years

Validating XML messages, XSLT, XPath

WSDL testing for both tier 1 and tier 2 environments-Basics of WSDL

Oracle / Toad/ Rapid SQL - 3 years

Web based and Windows Application

Project Management Framework- Scrum, Agile, Waterfall.

Framework – MS .NET, UFT, SOA


Testing Tools – Clearquest, Test Director, Quality Center 10,

Defect Management: Silk Radar, JIRA( Project tracking tool) HP ALM 11,

Star Team, CVS, Bugzilla, Jira, Zeenyx.

Requirements Management: DOORS, Requisite Pro

Web Service: SOAP UI

Hermes tool for pushing XML's

Winscp to locate log files

Unix: Putty


ISTQB S/W Testing Foundation

PMP aspirant - Completed 3 modules out of 35 PDUs from PMBOK Version 5


AGILE Bronze Certification: AT&T Internal

M.S., IT Management, Brandeis University, MA

B.S., Calcutta University, India


Graduate Certificate in Web Designing, Northeastern University, MA 1999

Project Management, Brain Bench/ Cognizant, 2011

Retail Industry Knowledge, Brain Bench/ Cognizant, 2011


1. P L A N N E D S Y S T E M S I N T E R N A T I O N A L - A U G 2 0 1 5 – P R E S E N T

Client: Department of Veteran Affairs


Joint Legacy Viewer (JLV): The Joint Legacy Viewer (JLV) is a graphical user interface (GUI) that displays data from the Veteran Affairs (VA) electronic medical record (EMR) systems, the Department of Defense (DoD) EMR systems, and VA and DoD VLER community partners in a single user interface.

Community Viewer (CV): The Community Viewer application provides health data to Community Providers as Veterans are referred for treatment. This project will continue development and deployment of the Community Viewer application.

CPRS: Computerized Patient Record System

Vista: Veterans Health Information Systems and Technology Architecture

EHRM - Cerner Millenium: This project is meant to support of the Department of Veterans Affairs (VA) Electronic Health Record Modernization (EHRM) Program, which will replace VA’s current system, Veterans Information Systems and Technology Architecture (VistA) with a commercial Electronic Health Record (EHR). EHRM is based on Cerner Millennium.

Responsibilities: Test Engineer – Enterprise Test Services (ETS)

Worked as a lead in ETS test service for 3 projects. Rest of the time working as team member/ within ETS in their Requirements Validation team.

As test lead, followed and performed tasks as per ETS services checklist guide throughout the test event

As test lead, entered requirements in ALM, test case folders created and linked to the requirement, test cases assigned to team members, created Test Plan summary from ALM– as per internal template guide which goes through an artifact review process, maintain project dashboard, schedule and facilitate daily stand-up meetings with the test team and project coordinator, take meeting minutes and post them in the project’s Service Artifacts folder

As tester, design test cases in the Test Plan section of ALM which are mapped to requirement, run test cases when build is ready– smoke test cases, new requirements, regression suite

Defects – enter defects, track defects, attend defects triage meetings with project team/client, defect report(lead), defect test, re-test with new build

Project Closeout (lead activity)- test analysis summary report in ALM as per internal template guide - goes through an artifact review process and other closeout activities – such as update project dashboard

Ongoing throughout the test event: Enter lessons learned throughout the project as per internal guide


A) Freddie Mac - Mclean VA

Duration Jan 2015 - Present

Team Size: 6

Technology used: Weblogic, Webservices, JUnit, J2EE, Java Framework,

Tools: SOAP UI, Rapid SQL, IBM Rational Doors(requirements management), ALM Quality Center, Putty, Winscp, QBrowser, Hermez, Internal Automation tools to push XML messages

Responsibilities: Senior QA

Provide leadership, direction, and guidance to a focused workgroup in driving execution of testing frameworks across various projects

Independently lead the Testing solution delivery of a project, program or the entire portfolio

Champion quality assurance that improves Test delivery processes and be a role model and mentor to the junior and midlevel Testers, working alongside of highly collaborative, open minded, technology savvy members

Analyze requirements, identify gaps, write/review test cases, support testers with execution assistance, track defects

Interface with business for issue resolution. Communicate with project managers, initiative leads and other test leads on the project data requirements, plan detailed tasks, and timeline for the development effort of Test scripts

Interact with senior customer personnel on significant technical matters frequently requiring coordination across organizational lines

Understand Testing needs and processes; identify solutions, present and guide Test team /sponsors in identifying best solution

Provide/Seek relevant data on metrics for module she is part of

Provide daily, weekly and monthly project status reports to senior management

Execute shell scripts to generate XMLs and extract from Winscp

Expected to use some in-house automated tools written in QTP to execute many of our new functionalities in my current project such as XML validator, Cardinality error and datatype error testing, pushing changed attributes to webservices for generating response request etc.

B) AT&T – Atlanta GA


Duration April 2014 – January 2015

Team Size 25

Technology used IST, E2E, UAT PMO Test Teams within IT Unified Process

Tools used: ALM Quality Center, MS Project, JIRA and Requisite Pro for tracking projects and issues, requirements,

GigaPower: Capacity Improvements to the architecture of 7450s and 7342 ports for the LightGig build out will be the main goal of this project. The increase in uplink capacity by use of 1 and 10 GE LAGs will allow for enough room for customers to be provisioned on higher speed services up to 1 Gbps.

Responsibilities: Test Manager/Business Analyst: Agile and Waterfall - PMO

Responsible for conducting QA assessments in Agile environment, partitcipate in agile reviews

Responsible for reviewing current business processes, requirements management in Requisite Pro, and the assessment, consultation, and test support of IST, End to End and UAT Testing.

Ensure all test related tasks are accurate, complete and delivered in accordance with the methodology of the IT Unified Process for a successful product delivery to the client.

Support and provide consultation to the PM and support all testing phases, ensure complete execution and planning

Phase 2: Review solution baseline, requirements and other documents to determine the level of testing required and provide recommendation

Review and provide feedback on the Project Plan, Test Schedule and the Target Release Dates.

Attend weekly status meetings

Phase 3: Review & confirm Test Package has been created and are compliant

Deliver or ensure that daily metrics statuses are provided to the Directors and other stakeholders

Ensure defect tracking is done

Ensure Data Management Agreements are documented, reviewed and approved in support of IST,E2E and UAT for all applications.

Phase 5: Participate in Lessons learned

C) Staples – Framingham MA


Duration May 2013 – March 2014

Team Size 2

Technology Used: J2EE, Javascript, QC,

Tools: Star Team, Zeenyx, Oracle SQL Developer, Toad for backend testing, ALM Quality Center, JIRA

SEO (Search Engine Optimization): Building custom applications to enhance natural search rankings and conversion, providing best practice consultation for the world's second largest internet retailer and smaller retail sites.

Portfolio of Work:,

In the SEO space, Staples started out as a minuscule to improve organic search traffic improving brand and site visibility within major search engines for important keyphrases, increasing site authority through trusted and natural link building, and surpassing client conversion goals. At present SEO is leading all other channels in growth, traffic and revenue at Staples.

Responsibilities: Onsite Lead SEO QA:

Played the Onsite Test lead role for the highly technical project.

Responsible for design and test execution of SEO regression suite and new highly technical functionalities - that includes strategies around Google +, on-site reviews, YouTube and seasonal campaigns and white box testing.

Running SQL queries with complex data set-up to make product and category pages inactive and redirect customers to relevant products and services when something is out-of-stock.

Performed testing around keyword research, site-wide optimized META tags, alt img tags, search engine compatibility analysis, site maps, navigation structure and site submission at source code level

Optimizing regression test suite

D) Biogen Idec – Weston, MA


Duration January 2013 – March 2013

Team Size 5

Technology Used: Java

Tools JIRA, Oracle SQL Developer, Backend data validation using SQL queries in Toad

Client and Project Description Cognizant was involved in the Digicomm Commercial web engagement for client Biogen responsible for testing the Patient and Healthcare Provider

Responsibilities: Onsite Senior QA Analyst

Played the Onsite Test lead role for the project.

Performed project analysis, database and application design, prepared project estimates and came up with project plan.

Responsible to execute the project along with the client IT manager in a very short deadline.

Coordinated with the various business analysts on the project requirements, test cases review and provided the design walkthrough with all the stake holders.

Multiple modules were identified and offshore team was split for individual modules and all their project clarification and development status were effectively managed and informed with the clients PMO.

Planned Iterative testing of the project module and module build were delivered on a phased manner.

E) Putnam Investments – Boston, MA


Duration November 2011 - Dec 2012

Team Size 3

Technology Used SQL, Javascript, HTML5, ETL for DW

Tools QC, Oracle SQL Developer, Mobile / iPad testing

Client and Project Description: Cognizant is involved in testing the Defined Contribution pages with business as usual releases and implement new functionalities as well.

Responsibilities: Onsite Sr. QA

Performed Data Warehousing Testing which included testing all projected data was loaded correctly into the data warehouse without any data loss and truncation.

DW testing also included Migration Testing with large volume of data - where there was an exisiting data warehouse and ETL was performing the job but client was looking into a new tool to improve efficiencychange request - where new data was being added from different sources to the client's exisiting data warehouse. The client also changed existing business rule to calculate investors' financial health score etc.

Tested ETL application appropriately rejected, replaced with default values and reported invalid data.

ETL Testing required writing SQL statements or tailor the SQL provided by development team.

Migration Testing from Oracle 9i to 10g - Verified that data transformation from source to destination works as expected.

Verified that expected data was added in target system

Verified that all DB fields and field data was loaded without any truncation

Verified data checksum for record count match, NULL value fields, no data duplication and data integrity

Advocated for Quality throughout the project life cycle. Adhered to QA Standards and Best Practices

Front and and backend testing using Toad for Oracle 9i

Looked for ways to implement technical/automation solutions to streamline test execution, validation and coordinate test efforts with offshore team, schedule calls, assist in coaching offshore teams

Developed and executed of Test Strategy, Test Plans, Schedules, Test Execution and QA Artifacts such as test cases and status reporting and executed test cases in iPad iOs

Oversaw small to mid-size quality and test efforts for Putnam DC QA group.

Identified, communicated, and proactively managed project risks as well those of our supporting teams (as applicable)

Communicated plans, project status, project risks and project metrics to all levels of the project team – including our supporting teams (as applicable)

Partner with development teams to build an understanding of QA and its’ role in the project

Partner with development teams and internal clients to plan for and execute tests

Provide metrics that measure test coverage and effectiveness for all assigned projects

F) Family Dollar – Calcutta India


Duration September 2010 – June 2011

Team Size 2

Technology Used Pro*c/Oracle 9i/Oracle forms/Unix

Tools JIRA, Toad, Appworx, Cognizant 2.0

Client and Project Description: Rajasri was part of Space Planning QA project which deals with Mass Order Form, a Retek form, used by the Visual Merchandising team to send VM material to stores. The materials typically sent are Planograms, Labels, Strips, Monthly Kit etc. The orders for these materials get submitted via MoF and goes to 3rd party print vendors who send the items directly to stores.

Responsibilities: Offshore Test Team Member

Managed, performed and delivered QA deliverables & work products for the engagement

Owned the end-to-end testing activities, test strategizing & planning, Scoping and effort estimation for all the tracks

Interacted with the entire stakeholder such as the business analysts, developers, QA manager and on-site QA delivery manager for planning, status reporting and issue resolution.

Ensured timeliness and quality of project delivery for the Testing part for all the delivery tracks

Highlight individual release risks & issues from QA perspective

Understood the business functionality, business requirements and technical specifications of the application(s) under test

Reported weekly project level status and other metrics to onsite manager

Performed gap analysis & suggest resolution for process, methodology,

Stayed focused on continuous process improvement & value-adds

2. Aardvark Systems-State Street Bank –Business Technology Securities Finance–QA Consultant Boston, MA


Duration Jan 2008 – Nov 2009

Team Size 12

Technology Used Javascript /Java/C/Oracle 9i/

Tools Clear Quest, Toad

Client and Project Details: State Street has been providing securities lending services since 1974 with a global presence, a top-quality team, and hundreds of lending and borrowing clients worldwide. As part of this engagement, she was hired as a consultant responsible for handling QA activity for new development projects, enhancements and migration projects

Responsibilities: QA Consultant

Conceptualized and implement test approaches to achieve necessary results under accelerated timeline and resource constraints.

Interacted with the stakeholders such as the development managers, QA managers, Business analysts for status reporting and issue resolution.

Ensured timeliness and quality of project delivery for the Testing part for all the delivery tracks

Highlighted individual release risks & issues from QA perspective

Understood the business functionality, business requirements and technical specifications of the application(s) under test

Performed gap analysis in requirements documents versus test outcome

Stay focussed on continuous process improvement & value-adds

Tracked / reported bugs and validated fixes to ensure quality product releases; work closely with developers and product managers to successfully resolve critical defects

3. Veritude-Fidelity Investments–QA Engineer – Boston, MA


Duration May 2007 – Dec 2007

Team Size 5

Technology Used ASP/Oracle 9i/Informatica

Tools Clear Quest, Toad

Client and Project Details: Fidelity Web-Stats offers end-to-end testing and personalization of retirement services and plans to help online businesses maximize revenues, enhance customer engagement, measure web-site usage, increase conversions, and improve marketing ROI. They collect, track, measure, and analyze visitor behavior to Fidelity through all channels - web, phone, and branch. As part of Fidelity Web-Stats QA group in Boston MA – Rajasri was responsible for performing UI and backend testing to facilitate analysis of internet click stream data by validating usage reports and clickstream metrics

Responsibilities: QA Engineer

Analyzed click stream projects reports and validate against UI and backend driving Web usage and client behavior to measure site visits / visitor counts; interpret System Delivery Specification Document and Technical System Design documents to define purpose and requirements. Write SQL queries in Toad for Oracle to validate data in aggregation tables against UI; present feedback to developers to guide quality and adherence to software development methodology standards and practices.

Interacted with the stakeholders such as the development managers, QA managers, Business analysts for status reporting and issue resolution.

Ensured timeliness and quality of project delivery for the Testing part for all the delivery tracks

Highlighted individual release risks & issues from QA perspective

Owned the defect management process for the assigned application. Conduct defect triage meeting and ensure the timely resolution closure of the issues.

Understood the business functionality, business requirements and technical specifications of the application(s) under test

Developed, tracked and reported project level status and other performance metrics to managers

Stayed focused on continuous process improvement & value-adds


Project Title






ETF – Enterprise Testing


May 2006 to March 2007

QA Consultant

Mercury Quality Center, Toad

Handled test planning documents, execution of front end and back end test cases, SQL queries, communicate with business and technology, manage and track defects in QC

Trade Date Engine


Nov 2005 to April 2006

QA Consultant

Mercury Quality Center, Enterprise Quality Analyzer, Toad

Test Plan, Test Case Design, System testing, Regression testing, Track defects

Fleet Online Banking/E-commerce transition-Fleet/Bank of America Rebranding

Fleet Bank/Bank of America Boston MA

Sep 2002 to Oct 2005

Web Content Associate

ASP,HTML, DHTML, Javascript, Silk Radar, Interwoven Teamsite

Responsible for testing weekly web content and code releases /Fleet Bank portal web sites testing for e-commerce transition rebranding project

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