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Administrative Assistant Customer Service

Marianna, FL
October 22, 2018

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Sherrie L Gibson

*** *** **. **

Havana, FL *****

Phone: 850-***-****



To obtain a position as an administrative assistant. Ability Summary


Active Listening

Reading Comprehension


Time Management

Customer Service


Critical Thinking

Judgment and Decision Making

Employment History

Staff Assistant

06/2011 - 04/2018 Apalachee Center Inc 79 Lasalle Path, Quincy, FL Controlled daily orperatons including filing answersing phone adn scheduling appointment Used all office equipment fax copier, scan letters, 10 multi-line phone system Sorted and distribute mail thur out the units

Ordered supplies for two units

Puledl record for SSA, prive businesses

Handled petty cash for two units 100.00

Type report and agenda on a monthly base for the units Coordinated meeting for the unites with family and friends, doctors, therepis nursess. Handled new clients funds until they are place with the payee Ran errand for the clients and staff when needed

Assisted with training and HR when needed

Supervised the housekeeper for both units

Program Clerk

11/2007 - 02/2011 Gadsden Correctional Facility Quincy, FL Answered 12 Multi-line phone system

Data Entry, filling, Copy, Fax material and sorted mail Supervised 5 Inmates, used Ms word, excel, power point,outlook Assisted with teacher roster, schuldled meeting, and conference call, type letters, report, agenda. Backed up receptionist on lunch and breaks

Ordered supplies from the Internet call vendors and inquire on supplies. Assisted with orientation new inmate when they arrive give them the rules and etc. Custom Services, Used Microsoft Office 2000

Worked as a Library Aide for the library order books, supplies for the library Kept up with quarter reports, assisted inmates with research on the computer Administered test for the law clerk and assisted them on how to study for the test Keyboarding speed 35-40 cwpm

Adminstrative Assist

03/2003 - 07/2007 ACS Tallahassee, FL

Assisted manager in the area of administrative functions such as preparation and handling of confidential materials

Controlled daily operations including filing answering phone and scheduling appointment Used all office equipment fax copier, scanner letters,10 multi-line phone systems Coordinated meeting, lunches and special events

Sorted and distribute mail thru out the unit

Scheduled conference call, meetings and company vehicles Typed report, agenda and draft correspondence

Indexed letters in access log for review document etc. Backed up receptionist for lunch and breaks

Used Microsoft Office 2000

Inspector/ Receptionist

04/1986 - 09/2000 Peek Traffic Tallahassee, FL

Tested cables wired and assembly

Tested modern, Cameras and Boards wired and assembly Wired and soldier panels from blueprint

Stuffed boards and assembly panel to meet quota

Data entry problem that were found when inspecting material Filling, Copy and fax material

Answered 10 Milt-line phone system

Sorted and distribute mail thur the company

Education and Training





Location Degree Received Course of


01/2002 GTI FL 1 Year of College or a Technical or Vocational School Admin, Assist

Occupational Licenses & Certificates

Certification Title Issuing Organization Completion Date Business Administrative Assistant Gadsden Technical Institute 02/2002

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