LinkedIn 305-***-**** email@example.com Atlanta, GA 30324
Summary of Qualifications
Business operations professional and polished communicator with 10 years of experience serving in internal and external client support roles to allow key decision makers to make sound, strategic decisions that positively impact their personal and professional goals as well as departmental and company goals. U.S. citizen with experience working with businesses based in the USA, United Kingdom, and Jamaica.
Westlaw/Lexis Nexis (USA & UK) Seal Legal Writing Business Writing Contract Drafting
Project Management Ramquest/Resware Database Management Client Relationship Management Adobe Photoshop
ROBERT HALF LEGAL June 2018 – Present Contract Consultant Atlanta, Georgia
Pre-Closer & Contract Specialist (Contract)
Working in the securitization department of this title and escrow company, assisted in reviewing and generating complex legal descriptions and closing contracts. Assisted in recording and due diligence review of multiple commercial property acquisitions, making modification recommendations to client teams as needed.
Engage in comparison review of legal and annotated legal descriptions in preparation for closing
Generate mortgage/assignment schedule and property legal descriptions in preparation for closing
Review all incoming files, order taxes, and certifications
Organize electronic files and distribute and record closing documents
Prepare documents for sales, assignments, refinances, and construction loans on various commercial properties including multifamily, retail, vacant land, and manufactured home parks
LEGALEASE SOLUTIONS INC.
Contract Specialist (Contract)
Working in conjunction with the LegalEase administrative staff, assisted in reviewing and processing basic and complex contracts. Liaised between legal, contracts and other departments to review contract provisions, making recommendations to client teams as to needed modifications.
Completed review of over 40,000 contracts, meeting and exceeding the required daily review quota of 13-15 contracts per hour
Processed contracts by preparing and comparing incoming agreements with previously executed agreements
Provided ongoing support to lead administrator by ensuring timely process updates and delivering information related to contract issues
Developed and administered contract review processes; created and maintained a database of reviewed contracts
Identified areas of contract where language was vague or unclear, made recommendations for correction
GDA SOLICITORS October 2015 – October 2016
Legal Analyst / Case Manager Milnthorpe, United Kingdom
Working within the law firm’s employment law department, assisted in the preparation and presentation of ten cases in the employment tribunal and won seven cases. Within two months, was granted the authority to independently manage cases and decide whether they should move forward to the tribunal or be settled.
Investigated disability claims and determined whether claimants fell under the remit of section 6 Equality Act of 2010
Co-managed 20-30 caseloads; implemented a process to keep all information and updated logged, organized, and accessible
Executed extensive legal research for 2 lawyers which allowed the firm to take on a larger caseload thus increasing revenue
Drafted a variety of court documents such as ET1, Grounds of Claim, and Schedules of Loss & Agenda for Case Management
CITIZENS ADVICE BUREAU August 2015 – March 2016
Generalist Adviser Lancaster, United Kingdom
Working within this local independent charity, advised clients seeking information pertaining to the law, employment benefits, or debt relief. Took initiative to negotiate directly with third-parties on behalf of clients and saved the organization from having to refer clients to other specialist agencies.
Saved $2,000 in operational expenses from being spent and reduced case resolution time by 10 hours per week.
Assisted in the rollout and operational support of the bureau’s first telephone advice program called “Adviceline”
Learned how to use the client relationship management (CRM) system, AdviserNet, to communicate updates to clients
ANGLOPHILES ACADEMIC June 2014 – September 2014
Summer Program Center Manager Leicester, United Kingdom
Implemented an onsite residential summer program that offered an educational experience focused on the improvement of the students’ language skills and an extracurricular activity of the student’s choice.
Commended by the head office for the excellent operation of the program despite it being the largest group the program had with 150 - 250 students.
Led daily team meetings and coached 30 international and local staff members through professional challenges and hurdles
Ensured the application of company policies and standards in order to maintain high levels of student safety and welfare
UNIVERSITY OF MIAMI January 2009 – May 2012
Administrative Assistant Miami, Florida
Provided administrative and operational support for both the Vice Dean of the School of Communication and the Chair of the Art and Art History Department. Started as a student assistant and received a promotion and long-term employment.
Answered all student inquiries from both new applicants and newly accepted students via the online inquiry system
Maintained student records and files by assisting in implementing a filing system for the department chairs review
Organized lectures, admissions & scholarship applications, portfolios and set up of various shows in the Lowe Art Museum
NATIONAL SOLID WASTE MANAGEMENT AUTHORITY June 2011 – August 2011
Research Assistant (Contract) Kingston, Jamaica
Under the leadership of the Director of Operations, led the research and program design for sustainable development including landfill sights, recycling projects, and sustainable sanitation techniques.
Led the implementation of 2 initiatives that resulted in the development of recycling programs and park beautification in Kingston
Coordinated with subject matter experts to identify, develop and deliver each proposal in accordance with government regulations within requested specification
Recommended revisions to company operational standards resulting in sanitation and environmental projects islandwide
FLORIDA HOUSE OF REPRESENTATIVES January 2008 – February 2010
Assistant to Legislative Aid (Internship) Miami, Florida
Provided operational, marketing, and research support to the Legislative Aid of the State Representative, Juan C. Zapata, and received the district’s Certificate of Dedicated Service award.
Carried out legislative and policy searches while organizing and conducting data collection pertaining to constituents
Authored policy memos and constituent letters providing factual and persuasive information to potential voters
Designed and distributed campaign materials which aided in Juan C. Zapata securing the re-election as State Representative
Emory University School of Law – Atlanta, Georgia
Master of Laws (LLM)
University of Lancaster – Lancaster, United Kingdom
Bachelor of Law (LL.B.)
University of Miami – Miami, Florida
Bachelor of Arts in International Relations & English Literature (B.A.)