BEVERLY A. LUNNON
Cell: 303-***-**** email@example.com
Executive Assistant with an extensive background with senior management. Trusted with confidential documents and information. Independent, take-charge individual. Especially effective in building relationships and working in a team environment. Reputation for creating company value by utilizing excellent communication skills, developing teams, nurturing employees and taking on tasks that enhance the company’s success.
Outlook Calendar Ascend Invoice Coding Cisco Phone Systems Office Management
Microsoft Word Concur Travel Arrangements Topaz Security System Facilities Management
Microsoft Excel Concur Expense Reporting SAP Vendor Set Up Shipping Supervisor
Microsoft PowerPoint Lawson Expense Reporting
VIZIENT, Centennial, Colorado 2014-current
Support 7 Managers at different levels
•Manage day-to-day Outlook calendars and activities.
•Prepare and approve expense reports to submit to accounting.
•Code invoices to be approved and submitted to accounting.
•Coordinate meeting arrangements, conference calls, and team events.
•Maintain confidential files and department files.
•Coordinate travel arrangements.
•Train new administrative staff on expense reporting system.
•Participate in special projects and perform any duties required.
•Assistant with office space planning.
•Train front desk/office manager position.
•Back-up for front desk/office manager position and fire warden.
•Recognized and rewarded for teamwork.
Office Manager/Administrative Specialist
Support SVP’s, and Operations
•Answer incoming phone calls and greet visitors.
•Ensure reception area is uncluttered and conference rooms are supplied and ready for meetings.
•Distribute daily incoming mail and preparing documents/items for FedEx shipments.
•Coordinate meetings and catering for breakfast and lunch meetings including set up and clean up.
•Maintain office equipment (fax and copiers).
•Order office supplies and maintain inventory for four kitchens.
•Implement on-boarding process for new employees by setting up workstations, taking photos for ordering ID badges, assign building access badges and parking spaces.
•Manage scheduling of conference rooms.
•Assist in planning and implementation of office events.
•Prepare workorders required by building management to handle office concerns and serve as fire warden.
•Recognized and rewarded for teamwork and going above and beyond in assisting in special projects.
BEVERLY A. LUNNON Page Two
NORDSTROM CREDIT, Centennial, Colorado 2012-2014
Support Executive Staff - CEO and his direct deports and their teams
•Managed Outlook calendars by creating meetings, moving meetings and setting up conference calls.
•Responsible for the setup of remote companywide video/audio meetings and to train administrative assistants on video/audio room equipment.
•Coordinated detailed arrangements for BOD Meetings remotely and in the Centennial office.
•Contributed to the success of teams by taking minutes to document action items and ownership of each item.
•Assisted Risk Team by logging and tracking Credit Bureau invoices and forwarding to Accounts Payable.
•Arranged travel and remote meetings for executives and VP’s and reconciled expense reports.
•Maintained office equipment (printers/copiers/phones) for 4 departments and troubleshoot issues to save the company service call charges.
•Provided computers, monitors and all accessories for employees by placing orders with vendor and logging, tracking and expensing costs for the Centennial, Scottsdale and Santa Ana offices.
•Ensured new employees have a good “welcome aboard” experience by having office/workstation set up for their first day and having access to software required to perform their job.
•Supervised and worked with Facilities on team area configurations allowing the teams to be more effective.
•Trained administrative assistants on Concur for travel arrangements and expense reconciliation.
OPEN RANGE COMMUNICATION INC., Greenwood Village, Colorado 2009-2011
Office Manager/Senior Executive Assistant Manager
Supported Executive Staff – CEO, CFO, COO, CTO, Executive VP of Network Development, Executive VP of HR, Senior General Counsel.
•Earned Employee of the Month in April of 2010 for outstanding teamwork in working with all departments of the company.
•Nominated and awarded 4 Blue Star Awards in 2010/2011 from co-workers for going above and beyond normal duties to assist with special projects.
•Contributed to successful move of office by ensuring all details were executed properly and on time.
•Increased productivity of executive staff by assisting with government reporting, correspondence and reconciling AMEX statements and making travel arrangements.
•Supervised Outlook meeting calendar and generate meetings in conference rooms.
•Introduced recycling program to company and strived to become a green company.
•Trained and supervised receptionist and administrative employees.
•Generated introductions and negotiations with outside vendors for purchase of office equipment and supplies.
•Maintained office equipment (copiers, fax machines and postage machines).
•Recognized and awarded certificate for being an advocate and role model for good health by perfect attendance at Boot Camp sessions provided by employer.
RE/MAX INTERNATIONAL, INC., Denver, Colorado 2005-2009
Executive Administrative Assistant
Supported SVP of IT & eBusiness
•Earned Bravo Award for commitment to outstanding service, outstanding teamwork and outstanding results by volunteering to work with inter-departmental team in a very crucial internet initiative roll out by transcribing and distributing 50-100 voicemail messages per day which improved customer service response time.
•Received commendations from immediate supervisor by promoting company culture and image when interacting with guests/vendors or conducting a tour of facility.
•Ensured company 20% discount on purchase of Blackberries by deleting software, packaging and preparing documentation for shipping over 100 used cell phones for return.
•Contributed to success of special teams’ project by preparing minutes to meetings for documentation and accountability of tasks.
•Increased effectiveness of supervisor by diverting outside vendor calls/emails, prioritizing requests.
•Improved department morale by organizing and executing team events, end of year holiday party and white elephant exchange.
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GRYNBERG PETROLEUM COMPANY, Greenwood Village, Colorado 2000-2005
Executive Secretary/Office Manager
•Saved 20% of company time by developing written job descriptions and office procedures to avoid any duplication of tasks and to create more productivity.
•Provided support to four officers of the company by preparing confidential documents and correspondence dealing with foreign oil ministers, ambassadors, U.S. Government Department of State and other international oil companies, numerous business executives, consultants, attorneys and bankers.
•Coordinated telephone conferencing for communication of high-level meetings by initiating calls and monitoring to troubleshoot any equipment issues.
•Supervised employees engaged in legal, office, secretarial and administrative service; developed a cohesive team by identify more efficient procedures and cost saving ideas.
•Generated a meeting, travel and personal appointment calendar for CEO who did not use a computer by logging information and developing a system to enable CEO to stay on schedule.
•Arranged domestic/international travel and ensured international travel documentation current.
•Maintained office machines (fax, copier, postage machine).
Dale Carnegie Course on Public Speaking
Completed numerous classes and seminars for professional and personal growth
Volunteer work through company Community Day Event