Liberty Sangalang
Winnipeg, MB
R*R-0Y9
Phone 204-***-****
OBJECTIVES:
To obtain a position within a company that will allow me to utilize my education and work experience for the benefits of the company as well as for personal growth and advancement.
PERSONAL HIGHLIGHTS:
Knowledge of Microsoft and Excel.
Ability to multi-task, prioritize and balance workload.
Proven analytical skills, problem solving skills and decision making abilities.
Team player but can work independently with minimum supervision.
Demonstrated ability in paying attention to detail, initiative and good planning and organizing skills.
EDUCATION:
Red River Community College 1993-1994
Winnipeg, Manitoba
Business Accountancy
Philippine School of Business Administration 1982-1987
Manila, Philippines
Business Administration
WORK HISTORY:
Boyd Group November 2017 – present
Document Administrator
Maintaining and organizing files in storage areas,
Posting Accounts Payable
Sorting and distributing incoming mail.
Place order and receiving courier packages.
Dynamex September 2014- March 2017
Billing Coordinator
Review, identify and correct address discrepancies, process makes necessary adjustments.
Calculate customer billing from driver records.
Receive and verify data for specific customers, reconcile, correct discrepancies and approve final data.
Complete month end reporting, close AR for the month and notify corporate office for completion.
United Furniture Warehouse (The Brick Outlet) November 2013-Feb.2016
Customer Service
Coordinate service calls for furniture and appliances.
Respond to customer inquiries and offer solutions.
Process sales order confirmations for builders and large contracts, doing credit memo, arranging refunds, taking payments and accounting.
Co-ordinate product reservations and deliveries for large contracts.
Organizing builder/special project deliveries, prepare invoices and bank deposits. Provide general information to clients and the public; Photocopy and collate documents for distribution, mailing and filing.
Consistantly follow up with customers on the progress of customer service related issues.
Other duties as assigned periodically.
Great West Life Assurance Company 2000-2011
60 Osborne Ave.
Winnipeg, MB
Claims Examiner
Adjudicating incoming routine/major dental claims using Workflow and BEN system, data entry. This involves reviewing pertinent claims receipt and forms, and inputting into the claims adjudication system, established service standards, and in accordance with appropriate guidelines.
Communicate verbally and writing with claimants, policyholders, ect.
Gathers, assembles, reviews, develops and assesses information to establish and issues payments on accepted
claims file.
.
REFERENCES:
Jennifer Wall
Boyd Group
Special Projects Manager
204-***-**** Ext: 33940
Natalie Richard- Fokeer
Dynamex
Regional Manager
Barry Dillabough
The Brick Outlet
Store Manager