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Scrum Master

Bloomington, IL
October 21, 2018

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Chandrasekhar Prabha, SAFe, CSM, CSTE

Ph: 330-***-**** (Cell)



Award winning scrum master with proven success in application of best practices such as continuous integration, code/design reviews, transparency, accountability, product visioning, technical debt reduction, self-management, empowerment and role training. Recognized for development of continuous defect free delivery and excellent team leadership, resulting in realized velocity improvement of more than 100%.

Accomplished servant-leader capable of delivering large-scale software and Web development projects on time by effectively collaborating, facilitating, leading and coaching multiple Scrum teams. Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management. Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.

Highly skilled and successful in coaching, mentoring and leading technical, project management, and leadership teams in adopting Agile/Scrum, Kanban and Agile best practices with strong business results.

Known as an expert in leveraging emerging technology to deliver creative, reliable, cost-saving solutions and strategies that increase overall productivity while meeting changing business needs. Results oriented and accountable with a proven progressive career reflecting strong management experience that builds and leads highly motivated teams. Having first class executive leadership, negotiating and communicating skills and capable of providing authoritative guidance and advice to both in house and third-party test teams.


SAFe Agilist

Certified Scrum Master (CSM)

Certified Software Test Engineer (CSTE)

Professional Experience

Consultant Scrum Master - State Farm Insurance IL, Mar 2012 – Sep 2018

Role in the project – Scrum Master

Planning sprint release and making sure team has a crystal-clear understanding of sprint goals

Working in tandem with other Product Owner in finding ways to effectively maintain prioritize the Product backlog and release plan.

Worked closely with the stakeholders, Product Owner in developing and coordinating in release plans, product backlog grooming and story estimation.

Facilitating daily scrum meetings, enforcing timeboxes and responding to the impediments, tracking baseline, sprint planning and sprint retrospective.

Ensuring Product backlog is of manageable size, preparing Product Release Burndown charts and maintaining task board.

Assisted team in removing the impediments and protected team members from interruptions and distractions to maximize productivity.

Helping team in self-management by creating artifacts like team task board, sprint Burndown chart, impediments list etc.

Encouraging team to adopt pair programming, pair testing, peer review, preparing reusable components and best practice documents.

Empowered teams to self-organize and grow cross-functionality there by encouraging team to adopt pair programming, peer review, preparing reusable components and best practice documents

Resolving internal team conflicts and Keeping the team motivated to ensure successful sprints.

Training new team members in Agile principles, scrum processes and helping them transition from waterfall methodology to agile practice and also managed offshore teams across different geographies.

Helping the Product Owner in the preparation of the Product Backlog (PB) and prioritization of PB and reviewed the User stories with the team and getting sign-off for the same.

Representing the team to report overall project status and upcoming risks and suggest solutions about it.

Tracking milestones and Publishing team's progress and successes to make sure they are highly visible to product owner / stakeholders.

Facilitating Mid Sprint checkup to re review the acceptance criteria of committed Product backlog items.

Involved in gathering the requirements from the business and doing the impact analysis for various systems.

Worked with Senior Management, Business & Release Management to understand the vision of the product, prioritize and develop software release planning.

Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.

Improved team velocity by incorporating capacity planning into sprint planning sessions.

Collaborate closely with development team to articulate product needs, user stories, and acceptance criteria for technical features.

Facilitated Agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.

Coached new SM and trained global teams, which resulted in early delivery of project and reduced process waste caused by lack of common understanding.

Collaborated with members of the Product, Business and Engineering Teams to develop and maintain Product Backlogs.

Provide product quality risk analysis and participate in product release "go/no go" decisions.

Work with other Managers and Directors to establish and execute Organizational goals and objectives.

Consultant Test Lead - State Farm Insurance IL, Feb 2009 – Mar 2012

Consultant Test Lead - Westfield Insurance OH, May 2007 –Jan 2009

Test Lead - Tech Mahindra - IL, May 2005 - Apr 2007

Role – Project Test Lead

Understand the needs of business partners and support areas in order to ensure quality objectives are achieved

Design test plan, test strategy and software quality assurance plans, test inventory –coverage matrix and system test plan.

Provide product quality risk analysis and participate in product release "go/no go" decisions

Developing and maintaining test methodology.

Co-ordinates the testing efforts of multiple projects executed from onsite and offshore.

Establishes standards and processes that Test Leads should follow to manage their areas of responsibilities.

Review and assign work packages, track status and dependencies.

Coordinate the test environment needed for successful System testing including hardware, software, data, connectivity and security.

Prepare system and implementation test schedule and prepare test summary reports, test logs.

Determine milestone deliverables, communicate changes to schedule, Determines impact of schedule changes on quality objectives, Coordinates schedule with dependent groups.

Consultant Test Specialist - SAP Labs India, Jan 2005 – Apr 2005

Test Specialist - Dell International Services Bangalore, India, Oct 2003 – Dec 2004

Test Specialist - ISRO Bangalore, India, May 2002 – Sep 2003

Role in the project - Test Specialist

Created test design specifications, test matrix and traceability matrix

Documented entrance/exit criteria for each testing phase and consolidated test summary reports

Keying Claims in directly on CSR (mainframe application) for the Claims processing and product changes

Design and execution of test cases

Summarize the implementation results for the project.

Conducted Functionality and Regression testing during the various phases of the application development.

Tracking and Reporting Bugs using Test Director

Involved in environment set-up.

Conducted walkthroughs and created inspections checklists, issues-lists. Participated in product acceptance review meetings

Technical Skills

Domain Knowledge

ERP, Supply Chain, Manufacturing, Insurance, Web Technologies and Health Care

ERP EBS Modules

Inventory, Purchasing, Order Management, Bills of Material, Work In Process (BOM, WIP)



Source control tools

GIT, Clear case

Build Tools


CI Tools

Jenkins, Puppet, Ansible



Testing tools

Quick Test Professional, WinRunner, Load Runner, Rational Test Manager.

Tools & Utilities

Version One, Quality Center, Crystal Report, TRAC, Test Link, MEGA, SPLUNK, versionOne, JIRA and MOTHRA


Visual Basic, Core JAVA, C, JavaScript


SQL, Oracle, MS Access 2003

Education & Major Contributions:

MCA (Masters in Computer Applications) from University of Madras

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