Julia C. Westbrook
I am a dependable, energetic and conscientious individual with diverse
customer service, sales, and leadership experience who is seeking a position where my skills and knowledge allow me to be an asset to an organization and continue to grow professionally and personally. Nashville, TN
(615) -934-2819
ac7g9w@r.postjobfree.com
EXPERIENCE
Chuy’s Tex Mex Restaurant, Franklin, TN - Hostess
October 2013 - September 2014
Answering phone for reservations and to-go orders
Seating guests
Explaining menu items
Quoting the appropriate wait times and arranging large parties Selling store merchandise
Cleaning and stocking host stand, lobby and restrooms Tupelo Honey Cafe,Franklin, TN Lead Hostess/ Lead Server/ Server Trainer
October 2014 - Present
Hostess:
Answering phones
Making reservations and arranging large parties
Greeting and seating guests
Providing menu introduction upon seating guests
Taking to-go orders
Thorough knowledge of food and drink selection
Stocking bathrooms and merchandise drawer
Train and lead host staff
Server:
Demonstrating superb guest experience in an upscale environment with an emphasis on quality, guest satisfaction, up selling, and timely service Train and lead wait staff on proper service protocol Emphasis on multitasking, teamwork, and friendliness Uphold corporate policies and the culture of the business EDUCATION
Centennial High School, Franklin, TN
August 2012 - May 2014
Home Life Academy, Franklin, TN
August 2015- May 2017
SKILLS
Articulate and confident
Reliable
Detail Oriented
Excellent conflict
management
Results driven
Top-seller
Microsoft Office
Excellent phone etiquette
POS Software
High School Diploma
Major: College Prep
Columbia State Community College, Franklin, TN
August 2017- Jan 2018