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Customer Service

Nashville, TN
October 23, 2018

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Julia C. Westbrook

I am a dependable, energetic and conscientious individual with diverse

customer service, sales, and leadership experience who is seeking a position where my skills and knowledge allow me to be an asset to an organization and continue to grow professionally and personally. Nashville, TN

(615) -934-2819


Chuy’s Tex Mex Restaurant, Franklin, TN - Hostess

October 2013 - September 2014

Answering phone for reservations and to-go orders

Seating guests

Explaining menu items

Quoting the appropriate wait times and arranging large parties Selling store merchandise

Cleaning and stocking host stand, lobby and restrooms Tupelo Honey Cafe,Franklin, TN Lead Hostess/ Lead Server/ Server Trainer

October 2014 - Present


Answering phones

Making reservations and arranging large parties

Greeting and seating guests

Providing menu introduction upon seating guests

Taking to-go orders

Thorough knowledge of food and drink selection

Stocking bathrooms and merchandise drawer

Train and lead host staff


Demonstrating superb guest experience in an upscale environment with an emphasis on quality, guest satisfaction, up selling, and timely service Train and lead wait staff on proper service protocol Emphasis on multitasking, teamwork, and friendliness Uphold corporate policies and the culture of the business EDUCATION

Centennial High School, Franklin, TN

August 2012 - May 2014

Home Life Academy, Franklin, TN

August 2015- May 2017


Articulate and confident


Detail Oriented

Excellent conflict


Results driven


Microsoft Office

Excellent phone etiquette

POS Software

High School Diploma

Major: College Prep

Columbia State Community College, Franklin, TN

August 2017- Jan 2018

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