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Manager General

Ahmedabad, Gujarat, India
October 23, 2018

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Mumtaz Ali Saiyed (** years Experience)

(Hospitality General Manager)

General Manager

Hotel Golden Haveli

Jaisalmer - Rajasthan



Corporate Financial Controller at The Shangri-La Chinese Restaurant Group – Jeddah Saudi Arabia Operated by LGHM (Lee Gardens Hotels Management)

Group General Manager at Mawaddah Hotel (Medinah – Saudi Arabia)

Asst.Financial Controller at IHG Hotels (Medinah – Saudi Arabia) Three properties (Dar al Iman, Dar al Hijra and Dar al-Taqwa)

General Manager - Al-Haram Al-Medinah Hotel – 755 Rooms (Medinah – Saudi Arabia)

General Manager (Commercial) at Comfort Inn – Choice group of Hotels - Ahmedabad - India

Resort General Manager - Zanzibar – Tanzania

General Manager at La Casa Inn Hotel – Anand - India.

General Manager at Relish Hotel – Baroda (Gujarat) India.

General Manager at Best Western Taurus - Delhi

General Manager at Seven Sky Hotel & Resort-Bhuj (Gujarat) – India.

General Manager at Protea-Marriott Hotel - Nigeria

Ggeneral Manager - Hotel Golden Haveli - Jaisalmer (Rajasthan). India.


B.Com with Advance Accounting & Auditing

Gujarat University (Ahmedabad-Gujarat) India

Date of Birth : 20th October 1958



Proven Multi-disciplined, Management Skills and Team Player in numerous Operations and Projects. Having implemented and developed new systems with cost constraints and best available options whilst working towards stringent stock evaluation. Diplomatic Management style, whilst empowering, developing and encouraging a self developed culture. Also benefiting from Customer service background and looking for a similar management position that offers career consolidation and progression with the company


A competent Professional with 25 years of quality experience Education,Hotel Operation, Food and Beverage Service Operation, Client Servicing and Team Management in Hospitality Industry. Exhaustive exposure in setting-up of Standard Operating procedure, Food trial, developing of new concepts as well as training and implementing, extensive culinary creativity and experience in creating working atmosphere for the employees and subordinates. Expertise in handling a diverse range of operations entailing F & B operations, Sales& Revenue, P & L Accountability, Cost Control, Budgeting, Team Building and Performance optimization, Training and Development, proven track records of developing procedures, service standards and operational policies, planning and implementing effective control measures to reduce the cost of units.

A self-motivated and consistent performer with a proven track record of increasing revenue and streamlining work performance. Always loyal to the company working for, excellent written communication, inter personal, liaison, problem analysis and resolutions skills with the ability work in a multi-cultural environment

Personal Characteristics :

-Strategic, focused and driven, action-oriented

-Drive,professionalism and business skills

-Proactive with excellent follow-through

-Pre-opening of hotel, installing front office, back office and interface, store and assets system.

-Leader - walks the talk and believes in an open door

-Team player with outstanding interpersonal skills

-Responsible strong commitment to quality, accuracy, timeliness and results

-Confident and assertive, but not arrogant, good listener

-Innovative and gutsy, willing to try something new

-Excellent verbal, written and presentation skills

-Positive personality and creative problem-solver

-Hands-on and purposeful

-Flexible and resourceful

-Highly organized, ability to prioritize and multi-task effectively

-Comfortable -- and patient -- working in an entrepreneurial environment

-Stellar business and personal conduct, trustworthy

-Budget preparation, control and budget management

-Forecast management skill

-Presentation and promotional skill

-Marketing and strategically very strong

-Employees Management skill

-Goal and target setting and making it to achieved

Skills :

1.Hotel/Resort Operation systems Management

2.Pre-opening and system instalment management

3.Operation/Financial Management

4.Budget Management

5.Employees Management

6.Marketing & Advertising Management

7.Costing & Control Management

8.Sharp analytical & good attention to detail

9.Ability to multi task issue

10.Professional approach and demeanour

11.Good organizational, communication, interpersonal and team skills.

12.Excellent written and verbal communication skills.

13.Fluency in English,Hindi,Gujaratiand Urdu languages.

14.Leadership and Problem Solving

15.Marketing and Sales

16.Guest Satisfaction

17.P&L and Analysis

18.Goals and achievement

Experience :

Present Job :

Hotel General Manager

Golden Haveli - Jaisalmer

Rajasthan - India

Hospitality industry

November 2016 – July,2018

Description- 42 Luxurious Rooms and, Multi cuisine Restaurants, Banquets Halls, Amazing Swimming Pools, and Party Plot,

Reporting Level- MD (Owners)

Previous Experience :

International Experience :

Corporate Financial Controller

The Shangri-La Group of Chinese Restaurants. Jeddah K.S.A.

Pvt. Company; LGHM operated Hospitality industry

January1986 – April1991 ( 6years4 months)

Reporting Level- GM,MD& Regional HQ (Hong Kong)

Description- 12Chinese First class Restaurant Chain operated by LGHM (Lee Garden Hotels Management)

Responsibilities-Pre-opening Business Plan/Budgets, Manning Guide, P&P, IT Matrix, Imports,Vendor Contracts, Expatriate benefits policy, Banking and Loans/Financing, each RestaurantsProject, very close relation with Owners and day to day reporting to HQ (Hong kong).

Group General Manager

Mawaddah Hotels Medina – K.S.A

Pvt. Company; Hospitality industry

May 1991 – April1995 (4 years)

Reporting Level - Area GM, President Office.

Description - 530 Rooms, 5 Star Luxury Hotel in Medina and more than 25 three stars hotels in Makkah.

Responsibilities- Responsibilities- Supervise, reviews and ensure adherence of effective operating,Management and accounting, Finance, control and business system, Marketing and advertising system, Hotel P&P reviews and if needed to make changes, Financial Management system, Employees management, ME Reporting system. staff training system.Statistical Reports, Regulatory/Statutory Reporting, FF&E Provisions, Internal Controls/Procedures,Purchasing Review, Cost Controls/Revenue Maximization, Contracts Review, Payroll & Indemnity/Leave Management,FinanceDepartmentTraining, Training- Finance& Non Financial Managers. Deputize for DOO’s absence.

Asst. Financial Controller

IHG (Inter continental Hotels) Medina

International Hospitality industry

May1995 – February1999 (4 years)

Reporting Level - FC,GM, Area/Regional FC office (Jeddah) and HQ Brussels

Description- Three properties 1-Dar al Iman- 220 Rooms 2 – Dar al hijra – 195 Rooms 3- Dar al Taqwa-194 Rooms), multi cuisine restaurants and auditorium.


General Manager

Al-Haram Al-Medina Hotel – Medinah.K.S.A

Pvt and Local Company; Dar As Salam Hospitality industry

March 1999 – April 2004 (5Years) Medinah K.S.A

Reporting Level - DOO, MD, Area/Regional HQ (President Office)

Description - 650 Rooms and 55 suits 5 Star Luxury Deluxe Hotel, 3 F&B Outlets.

Responsibilities -

Maintain the hotel's stature by inspecting guests' rooms, public access areas, and outside grounds for cleanliness with hygiene order.

Verifying the quality of food and beverage services; overseeing special events.

Develops hotel organizational strategies by contributing information, analysis, and recommendations to strategic thinking and direction.

Establishing functional objectives in line with organizational objectives.

Promoting the hotel by developing and implementing advertising and publicity programs.

Deciding the type of patronage to be solicited, speaking to community and business groups, sponsoring special events at the hotel.

Maintaining customer confidence by personally responding the guestand resolving complaints.

Establishes hotel operational strategies by evaluating trends, establishing critical measurements.

Determining production, productivity, quality, and customer-service strategies, designing systems, accumulating resources, resolving problems, implementing change.

Accomplishes hotel human resource strategies by determining accountabilities, communicating and enforcing values, policies, and procedures.

Implementing recruitment, selection, orientation, training, coaching, counselling, disciplinary, and communication programs.

Planning, monitoring, appraising, and reviewing job contributions, planning and reviewing compensation strategies.

Develops hotel financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances.

Aligning monetary resources, developing action plans, measuring and analysing results, initiating corrective actions, minimizing the impact of variance.

Setting the goals for all HODs and providing them guideline to achieve the target

Daily operational meeting with all HODs to listen their ideas, complains and solutions.

Meetings with Sales and Marketing teem to compare budget with actual sales and providing them new ideas for marketing

Monthly Budget meetings with all HODs to aware them with business, expenses and variance of budget for GOP

Fully involvement in budget, sales plan and Marketing plans preparation.

Improves quality results by studying, evaluating, and re-designing processes, implementing changes

General Manager

Zanzibar Beach Resort - Zanzibar (Tanzania – East Africa).

Public Company; Hospitality industry

July 2006 – December 2008(2.5 years)

Description :– 84 Five Star deluxe chalets, biggest Swimming Pool of the town, Six Conference Halls, 3 multi cuisine Restaurants, Gym and Fitness Centre, Very big lush lawn area and gardens.

Reporting Level - VP Operation, MD and Chairman office.


Local (National) Experience

General Manager (Commercial)

Comfort Inn Sun set (Choice group of Hotels) Ahmedabad –Gujarat India.

Pvt. Company - Hospitality industry

July 2005 – June 2006 (1 year)

Description- 53 Rooms, 4 Star Hotel with 5 star facility and service standard, Restaurant and Out side catering service.

Reporting Level-GM (operation),& MD.

Responsibilities- Financial/Accounts & ME Reporting, P &L Analysis and providing guide lines, Owner Reporting, Preparing and Operating Budgets & Business Plans, Monthly/Annual Forecasts, Self Assessment/Internal Audits, External Audits, Taxation, Banking & Finance, Preparation, supervise P&L,GL/BS and Reconciliations, Statistical Reports, Accounts Receivable ageing Reports, Regulatory/Statutory Reporting, FF&E Provisions, Bank loan, interest, amortisations control, InternalControls/Procedures,Purchasing Review, Cost Controls, reviews vendors and payment policies, credit policies, supervise and control receivables and dues, Contracts Reviews, Payroll &staff training plans, staff’s leave Management,.

General Manager

La Casa Inn Hotel.Anand –Gujarat India.

Hospitality industry

March, 2009 – February, 2011 (2Years)

Description- 48 Deluxe suites, First and only 5 star facility hotel in Town.

Reporting Level- MD& President office

Responsibilities- Supervise, reviews and ensure adherence of effective operating,Management and accounting, Finance, control and business system, Marketing and advertising system, Hotel P&P reviews and if needed to make changes, Financial Management system, Employees management, ME Reporting system. staff training system.

General Manager

Relish Hotel – Baroda - Gujarat India.

Hospitality industry

March,2011 – December, 2012 (2 Years)

Description- 24 Rooms, 4 Star Hotel with 3 conference Halls, banquets Halls and very big area of green lush

lawn for about 4 -5 thousand people, Swimming Pool, Health club, spa centre, indoor games centre.

Reporting Level- MD &Owner

Responsibilities- Supervise, reviews and ensure adherence of effective accounting, Finance, control and business system, Marketing and advertising system, Hotel P&P reviews and if needed to make changes, Financial Management system, Employees management, ME Reporting system. staff training system, Planning and schedule of coming events, festival and vacations programmes.

General Manager

Best Western Taurus Hotel – Delhi - India.

Hospitality industry

January,2013 – September, 2014 (About 2 Years)

Description- 84 Rooms, 4 Star Hotel with 5 conference Halls, banquets Halls and Restaurant with Bar.

Reporting Level- MD &Owner

Responsibilities- Supervise, reviews and ensure adherence of effective accounting, Finance, control and business system, Marketing and advertising system, Hotel P&P reviews and if needed to make changes, Financial Management system, Employees management, ME Reporting system. staff training system, Planning and schedule of coming events, festival and vacations programmes.

General Manager

Seven Sky Hotel & Resort – Bhuj (Gujarat) - India.

Hospitality industry

October, 2014 – September, 2015(1 Years)

Description- 73 Rooms, 4 Star Hotel with 3 conference Halls, banquets and Party plots with the capacity of 5000 pax, Restaurants with Bar, Discotheque, and Multiplex with three screens..

Reporting Level- MD &Owner

Hotel General Manager

Protea Hotel – Marriott.

Kuramo Waters (Lagos-Nigeria)

Hospitality industry

October 2015 – August 2016

Description- 57 Grand Deluxe Rooms and, Multi cuisine Restaurants, Bar, 2 Banquets Halls, Amazing Swimming Pools, Party Plot, Conference Halls, Fitness Centre,

Reporting Level- ED (Executive Director) and MD (Owners)

Career Summary

A great dealing skill of multi-tasking, orientedas well as organized and efficient,

over 25 years hospitality Management, Operation and Finance experience with international, stars chain Hotels, Resorts and Restaurants (The Shangri-La etc), control of expenses and Inventories, Financial annalistic professional, communication & presentation, development ofoperational, financial, marketing and business plans which support the overall objectives and goals of the property, Inspirational and motivational leader who leads to inspires the team to excel and exceed the owner’s expectation.

Detailed understanding of U.S.A&O.L.I (Universal System of Accounting and Operation for Lodging System) as well as tax and other regulatory reporting, Operation of hotel/Resort, all department of a full flag hotel management.

Career Objective :

To utilize my practical hospitality experience to undertake a position as General Manager, Director Operationor VP operation/Finance for 5 star hotel/Resort or chain of branded Restaurants or any esteemed organization.

Professional Training

USA&OLI :Universal System of Accounting and Operation for Lodging Industry (For the purpose of operating The Shangri-lafirst class Chinese restaurants chain with LGHM.(Lee Gardens Hotel Management)

Fidelio,Sun, Ideas & Horizon and other Hotel Software, plus Tally, Daceasy, Peachtree and Kalamauzoo accounting programs, Microsoft Office, Excel, Word.

Languages : Name Read Write Speak Remark

English Yes Yes Yes Fluent Hindi Yes Yes Yes Fluent Arabic Yes Yes Yes Fluent Urdu Yes Yes Yes Fluent Gujarati Yes Yes Yes Fluent Farsi Yes Yes Yes Good Kswahili Yes Yes Yes Fair

Postal Address and Contact Nos

Postal Address : SaiyedMumtazAli S

House Name: “God Gift”

At & Post : Rustampura

Via : Sevalia (R.S)

Taluka : Thasara

Dist : Kheda

State : Gujarat

Pin No : 38 82 45


Mobile : +91-709-***-****


+91-98-240-*****(Son’s Nmbr)

Email :

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